Herlihy Moving & Storage Review
Fact Checked by:
Positive Reviews
88%
across 120 reviews
moveBuddha Score
4.4/5
based on moveBuddha methodology
Years in Business
106
founded 1920
Herlihy Moving & Storage is a 4.4/5-rated Ohio full-service mover, operating since 1920 (106 years in business). Herlihy Moving & Storage earns 88% positive reviews across 120 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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Herlihy Moving & Storage at a glance
- Track record: 106 years in business with 88% positive customer reviews across 120 verified reviews.
- Industry experience: 5/5
- Customer service: 4.42/5
- Review quality: 3.84/5
- Quote accuracy: 4.24/5
What this review covers
Professional and polite staff
Efficient service
Careful handling
Quick moving process
Good communication
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Herlihy Moving & Storage has been in business for 106 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and small-scale moving.
Review quality 3.8
Customer reviews are the clearest window into a mover’s reputation. Herlihy Moving & Storage has about 88% positive reviews across roughly 120 total reviews, with an average Yelp rating of 3.4.
Quote accuracy 4.2
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Herlihy Moving & Storage. Discounts may be available for groups like seniors.
Customer service 4.4
From responsiveness to follow-through, customer service is a big differentiator. Herlihy Moving & Storage emphasizes clear communication, careful handling.
Recent reviews
"Herlihy will always be my first call for ANY move. Professional, respectful, friendly and really all-around great. Made my move easy and honestly enjoyable! Thank you Herlihy!!!"
"I recently moved homes and hired Herlihy to take care of the process. Clear and transparent quoting, incredibly professional crew, so fast and careful. Exceptional customer service all the way through."
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What do customers say about Herlihy Moving & Storage?
Across 120 verified customer reviews from multiple platforms, 88% are positive, 11% are negative, and 2% are neutral.
What customers like most about Herlihy Moving & Storage
- Professional and polite staff: Customers say the Herlihy Moving & Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Efficient service: Many customers praise Herlihy Moving & Storage for completing moves smoothly and with minimal downtime.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Herlihy Moving & Storage's attention to detail.
- Quick moving process: The team at Herlihy Moving & Storage often gets the job done faster than expected, saving clients time.
- Good communication: Reviewers frequently mention clear, consistent updates from Herlihy Moving & Storage throughout the moving process.
Most common complaints about Herlihy Moving & Storage
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Lack of communication: Poor or inconsistent updates from Herlihy Moving & Storage left some customers feeling in the dark.
- Delayed arrival or delivery: Several reviewers experienced frustrating delays either on moving day or with final delivery.
Positive Herlihy Moving & Storage Reviews
"Herlihy will always be my first call for ANY move. Professional, respectful, friendly and really all-around great. Made my move easy and honestly enjoyable! Thank you Herlihy!!!"
"I recently moved homes and hired Herlihy to take care of the process. Clear and transparent quoting, incredibly professional crew, so fast and careful. Exceptional customer service all the way through."
"Our move could not have gone better. This team was friendly, professional, accommodating, and very flexible. They packed with care. Nothing was broken (a first). Highly recommend!"
Negative Herlihy Moving & Storage Reviews
Yelp
"Herlihy has bad communication problems. We were told our price would go down if we had fewer boxes; it didn’t. Packers were rushed and messy. Damaged items and poor service. We grossly overpaid."
"Movers were inexperienced, did not work together to move things, resulting in nearly every item being damaged. Disappeared for two hours. Nearly ALL our items damaged; also put a big hole in the wall."
"Boxes labeled fragile were crushed. Family heirlooms were broken, some items lost, overcharged for materials not used. Packing team unsupervised and unprofessional. Can’t recommend them."
How moveBuddha rated Herlihy Moving & Storage
Herlihy Moving & Storage earns a 4.4/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Herlihy Moving & Storage | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 3.84/5 | Volume & sentiment of customer reviews |
| Customer service | 4.42/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.24/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 4.78/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 5/5 | Market presence & industry recognition |
Our summary of Herlihy Moving & Storage
Feedback about Herlihy Moving & Storage highlights standout professionalism, skilled teams, and fast, careful moving experiences. Customers often describe the staff as friendly and polite, with efficient service and strong communication throughout the process. Many note that moves finished faster than expected, and belongings arrived undamaged. Staff flexibility—accommodating complex moves and providing updates—sets Herlihy apart from competitors. On the downside, some customers shared serious complaints about mishandled items, communication issues, and delivery delays, especially with long-distance or large-scale moves. Negative input points to occasional property damage and inconsistent follow-through. With 120 reviews analyzed, 87.5% were positive, reflecting high satisfaction, yet the main drawbacks relate to item damage and communication shortfalls, areas where other leading movers may provide more reliability.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Herlihy Moving & Storage cost?
Herlihy Moving & Storage does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical Ohio moving costs across all home sizes and service types, see our Ohio moving cost guide.
How does Herlihy Moving & Storage compare to other Columbus movers?
Herlihy Moving & Storage ranks alongside the top full-service movers in Columbus on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Columbus movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.76 |
97% | A+ | ||
|
4.66 |
90% | A+ | ||
|
4.56 |
87% | A+ | ||
|
4.52 |
78% | A+ | ||
|
4.52 |
94% | A+ | ||
|
4.62 |
90% | A+ | ||
|
4.56 |
92% | A+ | ||
|
4.62 |
84% | A+ | ||
|
4.58 |
79% | A+ | ||
|
4.64 |
87% | B- |
How Herlihy Moving & Storage's ratings compare to other Columbus movers
Herlihy Moving & Storage's Yelp rating (3.4/5) is in line with the average across the 28 movers analyzed in Columbus, which carry an average Yelp rating of 3.4/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Herlihy Moving & Storage | 3.4/5 | -- |
| Columbus movers | 3.4/5 | 28 movers |
| Ohio movers | 3.3/5 | 99 movers |
Final verdict: Herlihy Moving & Storage
Herlihy Moving & Storage earns a 4.4/5 moveBuddha score with 88% positive customer reviews across 120 verified reviews. With 106 years in business, Herlihy Moving & Storage is a solid option to consider for Ohio moves.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Herlihy Moving & Storage
How does Herlihy Moving & Storage's review score compare to other Ohio movers?
Herlihy Moving & Storage earns 88% positive customer reviews across 120 verified customer reviews. Its composite moveBuddha score is 4.4/5.
Why is Herlihy Moving & Storage's Yelp rating lower than other sources?
Herlihy Moving & Storage's 3.4/5 Yelp rating across 28 reviews differs from its scores on other platforms due to Yelp's review-filtering algorithm. Yelp filters out a high share of positive reviews from smaller-volume businesses, particularly those that don't advertise. Cross-referencing reviews from multiple sources gives a more complete picture of mover quality.
What services does Herlihy Moving & Storage offer?
Herlihy Moving & Storage is a full-service mover operating in Ohio. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Herlihy Moving & Storage require a deposit?
Deposit requirements for Herlihy Moving & Storage depend on the type and timing of your move. Most Ohio full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Herlihy Moving & Storage been in business?
Herlihy Moving & Storage has been in business for 106 years, founded in 1920.
Is Herlihy Moving & Storage associated with a van line?
Yes. Herlihy Moving & Storage is a local affiliate of a national van line. Learn what van lines are. Affiliation with a van line means access to a national network of resources and reputation, paired with local service attention.
How do I choose the right Columbus moving company?
To pick the best Columbus mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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