Legacy Moving and Storage Review
Fact Checked by:
Positive Reviews
41%
across 17 reviews
moveBuddha Score
4.1/5
based on moveBuddha methodology
Years in Business
12
founded 2014
FMCSA Status
Active
Legacy Moving and Storage is a 4.1/5-rated Maryland full-service mover, operating since 2014 (12 years in business). Legacy Moving and Storage earns 41% positive reviews across 17 verified customer reviews. The company holds active FMCSA registration and operates 1 trucks. All ratings reflect moveBuddha's independent analysis.
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Legacy Moving and Storage at a glance
- Track record: 12 years in business with 41% positive customer reviews across 17 verified reviews.
- Scale: 1 trucks operating across Maryland
- Industry experience: 5/5
- Customer service: 3.58/5
- Review quality: 3.84/5
- Quote accuracy: 3.96/5
What this review covers
Efficient service
Quick moving process
Careful handling
Professional and polite staff
Experienced movers
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Legacy Moving and Storage has been in business for 12 years, demonstrating strong staying power in a competitive industry with services like interstate moving and intrastate moving.
Review quality 3.8
Customer reviews are the clearest window into a mover’s reputation. Legacy Moving and Storage has about 41% positive reviews across roughly 17 total reviews, with an average Yelp rating of 1.0.
Quote accuracy 3.9
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Legacy Moving and Storage.
Customer service 3.5
From responsiveness to follow-through, customer service is a big differentiator. Legacy Moving and Storage emphasizes clear communication, careful handling, and visibility during transit through shipment tracking.
Recent reviews
These guys were on time and moved fast.. but were cautious with what they were moving.. They were very pleasant even tho it was hot and there was a flight of stairs. Your interaction and conversation with her about her cats as you worked truly helped.
These guys were great. Moved everything quickly and safely. Thank you from The Tea Cupboard.
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What do customers say about Legacy Moving and Storage?
Across 17 verified customer reviews from multiple platforms, 41% are positive, 59% are negative, and 0% are neutral.
What customers like most about Legacy Moving and Storage
- Efficient service: Many customers praise Legacy Moving and Storage for completing moves smoothly and with minimal downtime.
- Quick moving process: The team at Legacy Moving and Storage often gets the job done faster than expected, saving clients time.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Legacy Moving and Storage's attention to detail.
- Professional and polite staff: Customers say the Legacy Moving and Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Experienced movers: With years of experience, Legacy Moving and Storage's crew brought confidence and know-how to each move.
Most common complaints about Legacy Moving and Storage
- Unprofessional behavior: Complaints included movers using foul language, showing up late, or acting inappropriately.
- Lack of communication: Poor or inconsistent updates from Legacy Moving and Storage left some customers feeling in the dark.
- Broken promises: Customers noted instances where Legacy Moving and Storage failed to deliver on services that were initially guaranteed.
Positive Legacy Moving and Storage Reviews
These guys were on time and moved fast.. but were cautious with what they were moving.. They were very pleasant even tho it was hot and there was a flight of stairs. Your interaction and conversation with her about her cats as you worked truly helped.
These guys were great. Moved everything quickly and safely. Thank you from The Tea Cupboard.
It's no longer klavuhn m&s it's now legacy moving and storage and the people who work there do a great job and are well experienced all employees have at least 20 plus years experience
Negative Legacy Moving and Storage Reviews
Yelp
Absolute horrible customer service. You cannot get a call back from this company. Please see the other review, and do not hire this company.
Despite their word in writing and the fact that they advertise packing services on their website, the driver said he wasn't prepared for them to pack anything when they showed up. We had to finish everything ourselves.
the taller guy was rude he looked doped out, And We could smell liquor on him. He was complaining the whole Time. Terrible services. and my hard working $300 went towards these lazy people.
Is Legacy Moving and Storage licensed & insured?
Yes. Legacy Moving and Storage holds active FMCSA registration under the legal name LEGACY MOVING AND STORAGE LLC. They operate 1 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 02/19/2026 |
| Fleet size | 1 power units | 02/19/2026 |
| FMCSA inspections | 0 total inspections | 02/19/2026 |
Although a local license is not required in Maryland, make sure the moving company you’ll be hiring is registered with U.S. Department of Transportation (USDOT). To verify if you’re dealing with a legal and licensed mover, you may ask them their USDOT registration number. You can verify Legacy Moving and Storage's active status on the Maryland licensed movers database.
How moveBuddha rated Legacy Moving and Storage
Legacy Moving and Storage earns a 4.1/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Legacy Moving and Storage | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 3.84/5 | Volume & sentiment of customer reviews |
| Customer service | 3.58/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.96/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 3.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 4/5 | Yelp rating & review volume |
| BBB | 4.78/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4/5 | Market presence & industry recognition |
Our summary of Legacy Moving and Storage
Feedback for Legacy Moving and Storage highlights significant contrasts. Out of 17 reviews, 41% praised speedy service, attention to detail, reliability, and professional staff with years of experience. Positive input often commends efficient moves and careful handling. By contrast, 59% reported major issues—most notably unprofessional behavior, lack of communication, and unmet promises, including unresolved claims and delays. Legacy receives more critical feedback about reliability and professionalism than is typical for other moving companies, making prompt, consistent service improvements essential.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Legacy Moving and Storage cost?
Legacy Moving and Storage does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
How does Legacy Moving and Storage compare to other Cumberland movers?
Legacy Moving and Storage ranks alongside the top full-service movers in Cumberland on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Cumberland movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.1 |
41% | A+ | ||
4.5 |
96% | A+ | ||
|
4.42 |
78% | B- | ||
|
4.26 |
68% | B- | ||
|
4.28 |
92% | N/A | ||
|
4.58 |
94% | A | ||
|
4.12 |
60% | A+ | ||
|
4.3 |
79% | D+ | ||
|
4.48 |
65% | A- | ||
|
4.26 |
77% | A+ |
How Legacy Moving and Storage's ratings compare to other Cumberland movers
Legacy Moving and Storage's Yelp rating (1.0/5) is in line with the average across the 2 movers analyzed in Cumberland, which carry an average Yelp rating of 1.0/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Legacy Moving and Storage | 1.0/5 | -- |
| Cumberland movers | 1.0/5 | 2 movers |
| Maryland movers | 3.3/5 | 51 movers |
Final verdict: Legacy Moving and Storage
Legacy Moving and Storage earns a 4.1/5 moveBuddha score with 41% positive customer reviews across 17 verified reviews. With 12 years in business and 1 trucks operating across Maryland, Legacy Moving and Storage is a solid option to consider for Maryland moves.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Legacy Moving and Storage
Is Legacy Moving and Storage a legitimate, licensed mover?
Yes. Legacy Moving and Storage holds active FMCSA registration. The company operates 1 trucks. You can verify their licensing status on the Maryland state regulator database.
How does Legacy Moving and Storage's review score compare to other Maryland movers?
Legacy Moving and Storage earns 41% positive customer reviews across 17 verified customer reviews. Its composite moveBuddha score is 4.1/5.
Why is Legacy Moving and Storage's Yelp rating lower than other sources?
Legacy Moving and Storage's 1.0/5 Yelp rating across 2 reviews differs from its scores on other platforms due to Yelp's review-filtering algorithm. Yelp filters out a high share of positive reviews from smaller-volume businesses, particularly those that don't advertise. Cross-referencing reviews from multiple sources gives a more complete picture of mover quality.
What services does Legacy Moving and Storage offer?
Legacy Moving and Storage is a full-service mover operating in Maryland. The company operates 1 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Legacy Moving and Storage require a deposit?
Deposit requirements for Legacy Moving and Storage depend on the type and timing of your move. Most Maryland full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Legacy Moving and Storage been in business?
Legacy Moving and Storage has been in business for 12 years, founded in 2014. The company holds active FMCSA registration.
How do I choose the right Cumberland moving company?
To pick the best Cumberland mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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