Liberty Moving & Storage Co., Inc. Review
Positive Reviews
82%
across 162 reviews
moveBuddha Score
4.7/5
based on moveBuddha methodology
Years in Business
88
founded 1938
FMCSA Status
Active
Satisfactory rating
Liberty Moving & Storage Co., Inc. is a 4.7/5-rated New York full-service mover, operating since 1938 (88 years in business). Liberty Moving & Storage Co., Inc. earns 82% positive reviews across 162 verified customer reviews. The company holds active FMCSA registration with a satisfactory safety rating and operates 20 trucks. All ratings reflect moveBuddha's independent analysis.
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Liberty Moving & Storage Co., Inc. at a glance
- Track record: 88 years in business with 82% positive customer reviews across 162 verified reviews.
- Scale: 20 trucks operating across New York
- Industry experience: 5/5
- Customer service: 5/5
- Review quality: 4.66/5
- Quote accuracy: 4.14/5
What this review covers
What do customers say about Liberty Moving & Storage Co., Inc.?
Across 162 verified customer reviews from multiple platforms, 82% are positive, 16% are negative, and 2% are neutral.
What customers like most about Liberty Moving & Storage Co., Inc.
- Professional and polite staff: Customers say the Liberty Moving & Storage Co., Inc.'s crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Efficient service: Many customers praise Liberty Moving & Storage Co., Inc. for completing moves smoothly and with minimal downtime.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Liberty Moving & Storage Co., Inc.'s attention to detail.
- Good communication: Reviewers frequently mention clear, consistent updates from Liberty Moving & Storage Co., Inc. throughout the moving process.
- Quick moving process: The team at Liberty Moving & Storage Co., Inc. often gets the job done faster than expected, saving clients time.
Most common complaints about Liberty Moving & Storage Co., Inc.
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Lack of communication: Poor or inconsistent updates from Liberty Moving & Storage Co., Inc. left some customers feeling in the dark.
- Misplaced or lost items: In some cases, belongings went missing or were delivered to the wrong location.
Positive Liberty Moving & Storage Co., Inc. Reviews
"The movers were professional and very efficient throughout the whole process. Liberty was able to have an exact delivery date for us, which was very important. Our furniture was handled carefully and wrapped in padded blankets."
"I highly recommend them and I would use them again and again. They showed up prepared, took great care of all my belongings, were very professional and worked within my budget. 10/10 customer service!"
"Fantastic service! Made my move across the country from New York to Santa Barbara so much simpler. Communication was great!"
Negative Liberty Moving & Storage Co., Inc. Reviews
"A bunch of my items were damaged by water, mold, and just pure carelessness. I’ve left about 10 voicemails for Liberty over the last two weeks and have not heard back."
"Packers arrived late, movers arrived late, delivery arrived 6 hours late. Poor packing and protection of furniture during transit. Lost items off furniture. No support after the move."
"Liberty/Freedom made mistakes at every step... The truck was late at destination... communication was sparse throughout. High-value items were lost in the move. Packed items damaged."
Neutral Liberty Moving & Storage Co., Inc. Reviews
Yelp
"Liberty's staff in NYC was efficient. However, the packing of the boxes could have been done a lot better. Some items were damaged and one box was missing for a month."
Yelp
"They did refund some money which I did appreciate. Still giving them a 3 star review because it was a hassle and pain to go back and forth. Actual movers were fantastic on time, but administrative part was terrible."
Is Liberty Moving & Storage Co., Inc. licensed & insured?
Yes. Liberty Moving & Storage Co., Inc. holds active FMCSA registration under the legal name LIBERTY MOVING AND STORAGE CO INC. The company holds a satisfactory safety rating from the FMCSA. They operate 20 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 05/31/2026 |
| Safety rating | Satisfactory | 05/31/2026 |
| Fleet size | 20 power units | 05/31/2026 |
| FMCSA inspections | 0 total inspections | 05/31/2026 |
| Van line affiliation | Affiliated with a national van line | Jun 2026 |
New York requires moving companies to have a license and obtain a New York Department of Transportation (NYDOT) number. A NYDOT license ensures your mover is in compliance with the state's safety, insurance, and operational regulations. You can verify Liberty Moving & Storage Co., Inc.'s active status on the New York licensed movers database.
How moveBuddha rated Liberty Moving & Storage Co., Inc.
Liberty Moving & Storage Co., Inc. earns a 4.7/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Liberty Moving & Storage Co., Inc. | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.66/5 | Volume & sentiment of customer reviews |
| Customer service | 5/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.14/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 4.56/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4/5 | Market presence & industry recognition |
Our summary of Liberty Moving & Storage Co., Inc.
Liberty Moving & Storage Co., Inc. stands out for its skilled, professional staff and efficient moving processes. Of 162 customer reviews, 82% are positive, highlighting courteous crews, careful handling of belongings, timely communication, and fast service. Movers arrive prepared, manage scheduling well, and handle property with care—traits not always found with industry competitors. Customers frequently recommend Liberty for both local and cross-country moves due to fair pricing and the company’s attention to detail. Negative feedback, making up 16% of input, most often involves damage to items, poor communication during problematic moves, or missing belongings. Some customers also report challenges reaching administrative staff for support regarding claims or delivery delays. A small portion—just under 2%—shared neutral experiences, noting helpful movers but administrative or packing quality issues. Liberty Moving & Storage receives higher praise for professionalism compared to many moving companies, but consistent care over item safety and responsive administrative support remain areas for improvement.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Liberty Moving & Storage Co., Inc. cost?
Liberty Moving & Storage Co., Inc. does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical New York moving costs across all home sizes and service types, see our New York moving cost guide.
How does Liberty Moving & Storage Co., Inc. compare to other New York City movers?
Liberty Moving & Storage Co., Inc. ranks alongside the top full-service movers in New York City on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top New York City movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
| 98% | A- | |||
| 85% | A+ | |||
| 55% | A+ | |||
| 95% | A+ | |||
| 90% | A+ | |||
| 62% | A+ | |||
| 92% | A+ | |||
| 96% | A+ | |||
| 95% | B | |||
| 95% | A+ |
How Liberty Moving & Storage Co., Inc.'s ratings compare to other New York City movers
Liberty Moving & Storage Co., Inc.'s Yelp rating (3.5/5) is in line with the average across the 163 movers analyzed in New York City, which carry an average Yelp rating of 3.7/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Liberty Moving & Storage Co., Inc. | 3.5/5 | -- |
| New York City movers | 3.7/5 | 163 movers |
| New York movers | 3.7/5 | 146 movers |
Final verdict: Liberty Moving & Storage Co., Inc.
Liberty Moving & Storage Co., Inc. earns a 4.7/5 moveBuddha score with 82% positive customer reviews across 162 verified reviews. With 88 years in business and 20 trucks operating across New York, Liberty Moving & Storage Co., Inc. is a solid option to consider for New York moves.
Best for:
- Customers prioritizing strong communication, crew professionalism, and reliable service experience
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Liberty Moving & Storage Co., Inc.
Is Liberty Moving & Storage Co., Inc. a legitimate, licensed mover?
Yes. Liberty Moving & Storage Co., Inc. holds active FMCSA registration. The company operates 20 trucks. You can verify their licensing status on the New York state regulator database.
How does Liberty Moving & Storage Co., Inc.'s review score compare to other New York movers?
Liberty Moving & Storage Co., Inc. earns 82% positive customer reviews across 162 verified customer reviews. Its composite moveBuddha score is 4.7/5.
What services does Liberty Moving & Storage Co., Inc. offer?
Liberty Moving & Storage Co., Inc. is a full-service mover operating in New York. The company operates 20 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Liberty Moving & Storage Co., Inc. require a deposit?
Deposit requirements for Liberty Moving & Storage Co., Inc. depend on the type and timing of your move. Most New York full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Liberty Moving & Storage Co., Inc. been in business?
Liberty Moving & Storage Co., Inc. has been in business for 88 years, founded in 1938. The company holds active FMCSA registration.
Is Liberty Moving & Storage Co., Inc. associated with a van line?
Yes. Liberty Moving & Storage Co., Inc. is a local affiliate of a national van line. Learn what van lines are. Affiliation with a van line means access to a national network of resources and reputation, paired with local service attention.
How do I choose the right New York City moving company?
To pick the best New York City mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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