Metcalf Moving & Storage Review
Fact Checked by:
Positive Reviews
92%
across 234 reviews
moveBuddha Score
4.4/5
based on moveBuddha methodology
Years in Business
107
founded 1919
Metcalf Moving & Storage is a 4.4/5-rated Minnesota full-service mover, operating since 1919 (107 years in business). Metcalf Moving & Storage earns 92% positive reviews across 234 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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Metcalf Moving & Storage at a glance
- Track record: 107 years in business with 92% positive customer reviews across 234 verified reviews.
- Industry experience: 5/5
- Customer service: 4.42/5
- Review quality: 4.16/5
- Quote accuracy: 3.96/5
What this review covers
Professional and polite staff
Careful handling
Efficient service
Good communication
Quick moving process
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Metcalf Moving & Storage has been in business for 107 years, demonstrating strong staying power in a competitive industry with services like international moving and interstate moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. Metcalf Moving & Storage has about 92% positive reviews across roughly 234 total reviews, with an average Yelp rating of 3.9.
Quote accuracy 3.9
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Metcalf Moving & Storage.
Customer service 4.4
From responsiveness to follow-through, customer service is a big differentiator. Metcalf Moving & Storage emphasizes clear communication, careful handling.
Recent reviews
"We had four movers who were the absolute best. They worked as a team, careful with our belongings. Highly recommend Metcalf Moving and Storage for your next move."
"Special thank you to Noel A, Carlos M, Frank O, and Zuly! They were kind, respectful and efficient in every way! Made my first moving process so easy. Couldn’t be more happy!!"
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What do customers say about Metcalf Moving & Storage?
Across 234 verified customer reviews from multiple platforms, 92% are positive, 7% are negative, and 1% are neutral.
What customers like most about Metcalf Moving & Storage
- Professional and polite staff: Customers say the Metcalf Moving & Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Metcalf Moving & Storage's attention to detail.
- Efficient service: Many customers praise Metcalf Moving & Storage for completing moves smoothly and with minimal downtime.
- Good communication: Reviewers frequently mention clear, consistent updates from Metcalf Moving & Storage throughout the moving process.
- Quick moving process: The team at Metcalf Moving & Storage often gets the job done faster than expected, saving clients time.
Most common complaints about Metcalf Moving & Storage
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Misplaced or lost items: In some cases, belongings went missing or were delivered to the wrong location.
- Inaccurate estimates: Estimates from Metcalf Moving & Storage were sometimes way off from what customers were ultimately billed.
Positive Metcalf Moving & Storage Reviews
Janet Berg, Google
"We had four movers who were the absolute best. They worked as a team, careful with our belongings. Highly recommend Metcalf Moving and Storage for your next move."
Shelby Mosby, Google
"Special thank you to Noel A, Carlos M, Frank O, and Zuly! They were kind, respectful and efficient in every way! Made my first moving process so easy. Couldn’t be more happy!!"
"Metcalf Moving & Storage recently moved our small office and warehouse into a larger space... Everything went smoothly. Crew was professional, patient, and careful."
Negative Metcalf Moving & Storage Reviews
Yelp
"We hired Metcalf for our recent move... they charged us $2000 more than the estimate... Also, we have missing items including fine dining silver... Lastly, one of the movers became very argumentative."
Yelp
"Horrible experience. Showed up late for both pickup and delivery and did not have enough crew to do the job on either end. Broke several items... They lost several boxes... We received nothing in compensation."
Yelp
"I have never posted a review... Metcalf was very sloppy... Many of my boxes were missing including items insured as high value. I do not recommend."
Neutral Metcalf Moving & Storage Reviews
Susan Mercer, Google
"Very nice team but didn't go as smoothly as hoped. They included a piano move but didn't have capabilities; lost pieces for U-line storage shelves. Filing a claim was a hassle."
Yelp
"We moved on short notice and Metcalf was the only mover that could handle our needs. Estimator and office staff were great, but packing was questionable and several items arrived damaged."
"Midcalf movers/Mayflower were timely. All items delivered the same day. Disappointing factor was a scratch on my leather recliner and new nicks in furniture. Some miscommunication on blankets."
How moveBuddha rated Metcalf Moving & Storage
Metcalf Moving & Storage earns a 4.4/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Metcalf Moving & Storage | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.16/5 | Volume & sentiment of customer reviews |
| Customer service | 4.42/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.96/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 4.78/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 5/5 | Market presence & industry recognition |
Our summary of Metcalf Moving & Storage
Metcalf Moving & Storage consistently earns praise for having professional, careful, and efficient crews who communicate well and handle belongings with respect. Out of 234 feedback submissions, over 91% are positive, citing friendly staff, prompt service, and thoughtful packing. Affordable, transparent pricing and timely moves also set them apart from competitors who often lack Metcalf's reliability and care. On the other hand, a small number of customers report issues such as damaged or missing items and frustration over inaccurate estimates. These negative experiences highlight the importance of monitoring for careful inventory tracking and clear cost communication. Compared to many moving firms, Metcalf stands out for strong communication, reliable timetables, and respectful, skilled teams, though customers should clarify estimates and special needs upfront to avoid rare but significant problems.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Metcalf Moving & Storage cost?
Metcalf Moving & Storage does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical Minnesota moving costs across all home sizes and service types, see our Minnesota moving cost guide.
How does Metcalf Moving & Storage compare to other Minneapolis movers?
Metcalf Moving & Storage ranks alongside the top full-service movers in Minneapolis on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Minneapolis movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.62 |
83% | A+ | ||
|
4.56 |
81% | A | ||
|
4.52 |
80% | A+ | ||
|
4.56 |
61% | A+ | ||
|
4.52 |
92% | A+ | ||
|
4.38 |
94% | A+ | ||
|
4.42 |
78% | A+ | ||
|
4.4 |
92% | A+ | ||
|
4.42 |
99% | A+ | ||
|
4.48 |
83% | A+ |
How Metcalf Moving & Storage's ratings compare to other Minneapolis movers
Metcalf Moving & Storage's Yelp rating (3.9/5) is in line with the average across the 34 movers analyzed in Minneapolis, which carry an average Yelp rating of 3.5/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Metcalf Moving & Storage | 3.9/5 | -- |
| Minneapolis movers | 3.5/5 | 34 movers |
| Minnesota movers | 3.4/5 | 49 movers |
Final verdict: Metcalf Moving & Storage
Metcalf Moving & Storage earns a 4.4/5 moveBuddha score with 92% positive customer reviews across 234 verified reviews. With 107 years in business, Metcalf Moving & Storage is a solid option to consider for Minnesota moves.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Metcalf Moving & Storage
How does Metcalf Moving & Storage's review score compare to other Minnesota movers?
Metcalf Moving & Storage earns 92% positive customer reviews across 234 verified customer reviews. Its composite moveBuddha score is 4.4/5.
Why is Metcalf Moving & Storage's Yelp rating lower than other sources?
Metcalf Moving & Storage's 3.9/5 Yelp rating across 33 reviews differs from its scores on other platforms due to Yelp's review-filtering algorithm. Yelp filters out a high share of positive reviews from smaller-volume businesses, particularly those that don't advertise. Cross-referencing reviews from multiple sources gives a more complete picture of mover quality.
What services does Metcalf Moving & Storage offer?
Metcalf Moving & Storage is a full-service mover operating in Minnesota. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Metcalf Moving & Storage require a deposit?
Deposit requirements for Metcalf Moving & Storage depend on the type and timing of your move. Most Minnesota full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Metcalf Moving & Storage been in business?
Metcalf Moving & Storage has been in business for 107 years, founded in 1919.
How do I choose the right Minneapolis moving company?
To pick the best Minneapolis mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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