Move On Review
Fact Checked by:
Positive Reviews
93%
across 267 reviews
moveBuddha Score
4.6/5
based on moveBuddha methodology
Years in Business
16
founded 2010
FMCSA Status
Inactive
Move On is a 4.6/5-rated Tennessee full-service mover, operating since 2010 (16 years in business). Move On earns 93% positive reviews across 267 verified customer reviews. The company holds inactive FMCSA registration. All ratings reflect moveBuddha's independent analysis.
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Move On at a glance
- Track record: 16 years in business with 93% positive customer reviews across 267 verified reviews.
- Industry experience: 5/5
- Customer service: 5/5
- Review quality: 4.5/5
- Quote accuracy: 3.96/5
What this review covers
Professional and polite staff
Careful handling
Efficient service
Quick moving process
Good communication
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Move On has been in business for 16 years, demonstrating strong staying power in a competitive industry with services like interstate moving and intrastate moving.
Review quality 4.5
Customer reviews are the clearest window into a mover’s reputation. Move On has about 93% positive reviews across roughly 267 total reviews, with an average Yelp rating of 3.9.
Quote accuracy 3.9
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Move On, and Move On makes deposit expectations clear upfront.
Customer service 5.0
From responsiveness to follow-through, customer service is a big differentiator. Move On emphasizes clear communication, careful handling.
Recent reviews
"Ricky, Eddy and Justin were absolutely amazing by far the best movers I have ever had the pleasure of having. They were kind, caring and pleasant. I would 100% refer this crew and company to anyone in Tennessee."
"Move on staff did a great job. They were very friendly and professional. Wrapped and padded everything. Break down and setup done. I would definitely recommend this moving service to anyone needing one."
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What do customers say about Move On?
Across 267 verified customer reviews from multiple platforms, 93% are positiveLiquid error (line 376): comparison of String with 0 failedLiquid error (line 376): comparison of String with 0 failed.
What customers like most about Move On
- Professional and polite staff: Customers say the Move On's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Move On's attention to detail.
- Efficient service: Many customers praise Move On for completing moves smoothly and with minimal downtime.
- Quick moving process: The team at Move On often gets the job done faster than expected, saving clients time.
- Good communication: Reviewers frequently mention clear, consistent updates from Move On throughout the moving process.
Most common complaints about Move On
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Misplaced or lost items: In some cases, belongings went missing or were delivered to the wrong location.
- Poor complaint handling: Customers expressed frustration over how slowly or dismissively their complaints were handled.
Positive Move On Reviews
"Ricky, Eddy and Justin were absolutely amazing by far the best movers I have ever had the pleasure of having. They were kind, caring and pleasant. I would 100% refer this crew and company to anyone in Tennessee."
"Move on staff did a great job. They were very friendly and professional. Wrapped and padded everything. Break down and setup done. I would definitely recommend this moving service to anyone needing one."
"This moving company should receive more than 5 stars. They made our out of state move so smooth and easy. They were on time, and very professional. From quote to end of move this company keeps you informed, and there are no surprises."
Negative Move On Reviews
"I would give 0 stars for this company if I could! I chose this company because of its good reviews… They lost and damaged items and ended up taking over 12 hours to complete this move… This was the absolute worst experience."
"Day of movers were great, super professional, on time and handled all my items with care. I chose to use Move On's storage facility… When I finished, I realized 6 boxes were missing. Once I itemized it out, it was over $3,200 worth of stuff."
"Horribly packed miss marked boxes. Over a dozen articles broken. Management mostly unavailable. Exorbitant pricing. RUN don’t walk away from this company!"
Is Move On licensed & insured?
Yes. Move On holds inactive FMCSA registration. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Inactive | Jun 2026 |
Although a local license is not required in Tennessee, make sure the moving company you’ll be hiring is registered with U.S. Department of Transportation (USDOT). To verify if you’re dealing with a legal and licensed mover, you may ask them their USDOT registration number. You can verify Move On's active status on the Tennessee licensed movers database.
How moveBuddha rated Move On
Move On earns a 4.6/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Move On | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.5/5 | Volume & sentiment of customer reviews |
| Customer service | 5/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.96/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 4.78/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of Move On
Customer feedback on Move On highlights standout performance, with 92.9% of 267 reviews sharing positive experiences. Clients consistently praise the movers’ professionalism, careful handling, efficient work, swift moving process, and clear communication. Many mention polite staff, quick and safe moves, and well-coordinated teams who address stressful situations with care and a cheerful attitude. Reports show tight organization and strong attention to detail, from transparent quotes to protection of furniture and property. A few outliers mention serious setbacks, with the chief complaints being property damage, lost belongings, and slow or insufficient complaint resolution—more frequently noted if large or valuable items were involved or if communication broke down after claims. Compared to many movers, Move On frequently delivers exceptional customer satisfaction and service reliability, but those requiring full insurance or dedicated claims follow-up should carefully review policies and set expectations. The vast majority of input shows customers would enthusiastically recommend Move On for both local and long-distance relocations, noting moves are handled faster, friendlier, and with greater care than industry rivals.
Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Move On cost?
Move On does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical Tennessee moving costs across all home sizes and service types, see our Tennessee moving cost guide.
How does Move On compare to other Nashville movers?
Move On ranks alongside the top full-service movers in Nashville on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Nashville movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.64 |
90% | A- | ||
|
4.64 |
95% | A+ | ||
|
4.56 |
68% | A+ | ||
|
4.56 |
79% | C+ | ||
|
4.52 |
79% | A+ | ||
|
4.56 |
77% | A+ | ||
|
4.6 |
93% | C+ | ||
|
4.5 |
86% | A+ | ||
|
4.52 |
81% | A+ | ||
|
4.52 |
73% | A+ |
How Move On's ratings compare to other Nashville movers
Move On earns a higher-than-average Yelp rating (3.9/5) across the 37 movers analyzed in Nashville, which carry an average Yelp rating of 3.1/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Move On | 3.9/5 | -- |
| Nashville movers | 3.1/5 | 37 movers |
| Tennessee movers | 3.0/5 | 70 movers |
Final verdict: Move On
Move On earns a 4.6/5 moveBuddha score with 93% positive customer reviews across 267 verified reviews. With 16 years in business, Move On is a solid option to consider for Tennessee moves.
Best for:
- Customers prioritizing strong communication, crew professionalism, and reliable service experience
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Move On
Is Move On a legitimate, licensed mover?
Yes. Move On holds inactive FMCSA registration. You can verify their licensing status on the Tennessee state regulator database.
How does Move On's review score compare to other Tennessee movers?
Move On earns 93% positive customer reviews across 267 verified customer reviews. Its composite moveBuddha score is 4.6/5.
Why is Move On's Yelp rating lower than other sources?
Move On's 3.9/5 Yelp rating across 51 reviews differs from its scores on other platforms due to Yelp's review-filtering algorithm. Yelp filters out a high share of positive reviews from smaller-volume businesses, particularly those that don't advertise. Cross-referencing reviews from multiple sources gives a more complete picture of mover quality.
What services does Move On offer?
Move On is a full-service mover operating in Tennessee. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Move On require a deposit?
Deposit requirements for Move On depend on the type and timing of your move. Most Tennessee full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Move On been in business?
Move On has been in business for 16 years, founded in 2010. The company holds inactive FMCSA registration.
How do I choose the right Nashville moving company?
To pick the best Nashville mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
Thinking about booking Move On?
Compare Move On's quote against other top Tennessee movers. moveBuddha users save an average of 30% by comparing 3+ quotes before booking.
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