Olympia Moving & Storage Review
Fact Checked by:
Positive Reviews
85%
across 382 reviews
moveBuddha Score
4.6/5
based on moveBuddha methodology
Years in Business
33
founded 1993
FMCSA Status
Active
Satisfactory rating
Olympia Moving & Storage is a 4.6/5-rated Massachusetts full-service mover, operating since 1993 (33 years in business). Olympia Moving & Storage earns 85% positive reviews across 382 verified customer reviews. The company holds active FMCSA registration with a satisfactory safety rating and operates 767 trucks. All ratings reflect moveBuddha's independent analysis.
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Olympia Moving & Storage at a glance
- Track record: 33 years in business with 85% positive customer reviews across 382 verified reviews.
- Scale: 767 trucks operating across Massachusetts
- Industry experience: 5/5
- Customer service: 5/5
- Review quality: 4.5/5
- Quote accuracy: 3.86/5
What this review covers
Efficient service
Professional and polite staff
Careful handling
Good communication
Quick moving process
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Olympia Moving & Storage has been in business for 33 years, demonstrating strong staying power in a competitive industry with services like international moving and interstate moving.
Review quality 4.5
Customer reviews are the clearest window into a mover’s reputation. Olympia Moving & Storage has about 85% positive reviews across roughly 382 total reviews, with an average Yelp rating of 3.7.
Quote accuracy 3.8
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Olympia Moving & Storage, and Olympia Moving & Storage makes deposit expectations clear upfront.
Customer service 5.0
From responsiveness to follow-through, customer service is a big differentiator. Olympia Moving & Storage emphasizes clear communication, careful handling, and visibility during transit through shipment tracking.
Recent reviews
"The movers were incredible--quick, kind, and careful. We have used Olympia a number of times and will always recommend. They made the move so easy and we couldn't be happier."
"I had a 5-star experience with Olympia! The crew went above and beyond. They were extremely professional, communicative, and efficient. I'd happily recommend them to anyone with an upcoming move."
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What do customers say about Olympia Moving & Storage?
Across 382 verified customer reviews from multiple platforms, 85% are positive, 14% are negative, and 1% are neutral.
What customers like most about Olympia Moving & Storage
- Efficient service: Many customers praise Olympia Moving & Storage for completing moves smoothly and with minimal downtime.
- Professional and polite staff: Customers say the Olympia Moving & Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Olympia Moving & Storage's attention to detail.
- Good communication: Reviewers frequently mention clear, consistent updates from Olympia Moving & Storage throughout the moving process.
- Quick moving process: The team at Olympia Moving & Storage often gets the job done faster than expected, saving clients time.
Most common complaints about Olympia Moving & Storage
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Inaccurate estimates: Estimates from Olympia Moving & Storage were sometimes way off from what customers were ultimately billed.
- Lack of communication: Poor or inconsistent updates from Olympia Moving & Storage left some customers feeling in the dark.
Positive Olympia Moving & Storage Reviews
"The movers were incredible--quick, kind, and careful. We have used Olympia a number of times and will always recommend. They made the move so easy and we couldn't be happier."
"I had a 5-star experience with Olympia! The crew went above and beyond. They were extremely professional, communicative, and efficient. I'd happily recommend them to anyone with an upcoming move."
"Third time moving with Olympia. Each time the coordination and communication was impeccable, the crew professional and knowledgeable, and the overall experience was as stress free as moving can be made."
Negative Olympia Moving & Storage Reviews
Yelp
"My move with Olympia was the worst moving service I've had. Several pieces of antique furniture were broken. Lack of responsibility and poor communication—calls and emails ignored until legal action was mentioned."
Yelp
"Our move with Olympia has been an utter disaster. The final bill was much higher than the estimate, and many items were broken or mislabeled. Company apologized but did not fix anything."
Yelp
"Movers were not professional. Packing was done poorly, valuables damaged. After months, Olympia sent invoices for amounts owed and the process was frustrating. Would never use again."
Neutral Olympia Moving & Storage Reviews
"Day of move went well. Return of stored furnishings went poorly. Guys were pleasant but didn’t listen. A shelving unit fell and damaged a wall. The repair man was nice but his wall repair skill was subpar."
Yelp
"Movers were efficient and very courteous, but the company rep gave inaccurate info about required permits, resulting in extra charges. Very pricey for a one-bedroom move, but team was great."
Yelp
"Used Olympia for a local move. Crew was on time, friendly, and fast. But they arrived without materials to move TVs and office never followed up. Had to move TVs myself and one broke."
Is Olympia Moving & Storage licensed & insured?
Yes. Olympia Moving & Storage holds active FMCSA registration under the legal name WHEATON VAN LINES INC. The company holds a satisfactory safety rating from the FMCSA. They operate 767 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 02/05/2026 |
| Safety rating | Satisfactory | 02/05/2026 |
| Fleet size | 767 power units | 02/05/2026 |
| FMCSA inspections | 0 total inspections | 02/05/2026 |
| Van line affiliation | Affiliated with a national van line | Jun 2026 |
Moving companies in Massachusetts are required to obtain a license from the Massachusetts Department of Public Utilities – Transportation Oversight Division to provide local and intrastate moving services in Massachusetts movers must carry adequate cargo insurance and publicly file their tariffs required to list the services they provide and the cost for each. You can verify Olympia Moving & Storage's active status on the Massachusetts licensed movers database.
Olympia Moving & Storage locations
Olympia Moving & Storage has 3 locations:
- Olympia Moving & Storage (headquarters)
- Washington DC
- Austin
How moveBuddha rated Olympia Moving & Storage
Olympia Moving & Storage earns a 4.6/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Olympia Moving & Storage | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.5/5 | Volume & sentiment of customer reviews |
| Customer service | 5/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.86/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 5/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of Olympia Moving & Storage
Moving with Olympia means speed, professionalism, and care—nearly 85% of customers praise efficient crews, courteous staff, and thoughtful handling of belongings. Many describe clear communication and a smooth moving process, often noting Olympia’s reliability and thoroughness compared to other moving companies. Clients highlight quick responses, well-organized teams, and genuine respect for property, making even challenging relocations feel manageable. Some feedback points to recurring issues with poor packing that results in damaged items, final bills that surpass the original estimates, and occasional communication lapses, especially when addressing problems or claims. While most reported positive interactions, a notable group experienced broken or missing items and found it difficult to resolve disputes. For those seeking a moving company known for professionalism and efficiency, Olympia stands out, but potential customers should verify the estimate details and clarify communication protocols to avoid misunderstandings that some reviewers encountered. This analysis is based on 382 reviews, with the vast majority—84.8%—being positive.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Olympia Moving & Storage cost?
Olympia Moving & Storage does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
How does Olympia Moving & Storage compare to other Watertown Town movers?
Olympia Moving & Storage ranks alongside the top full-service movers in Watertown Town on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Watertown Town movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.7 |
96% | A+ | ||
|
4.66 |
89% | A+ | ||
|
4.64 |
99% | A+ | ||
|
4.6 |
85% | A+ | ||
|
4.58 |
70% | A+ | ||
|
4.58 |
91% | A | ||
|
4.62 |
87% | A+ | ||
|
4.56 |
95% | A+ | ||
|
4.56 |
84% | A+ | ||
|
4.58 |
94% | A+ |
How Olympia Moving & Storage's ratings compare to other Watertown Town movers
Olympia Moving & Storage's Yelp rating (3.7/5) is in line with the average across the 100 movers analyzed in Watertown Town, which carry an average Yelp rating of 4.0/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Olympia Moving & Storage | 3.7/5 | -- |
| Watertown Town movers | 4.0/5 | 100 movers |
| Massachusetts movers | 4.0/5 | 106 movers |
Final verdict: Olympia Moving & Storage
Olympia Moving & Storage earns a 4.6/5 moveBuddha score with 85% positive customer reviews across 382 verified reviews. With 33 years in business and 767 trucks operating across Massachusetts, Olympia Moving & Storage is a solid option to consider for Massachusetts moves.
Best for:
- Customers prioritizing strong communication, crew professionalism, and reliable service experience
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Olympia Moving & Storage
Is Olympia Moving & Storage a legitimate, licensed mover?
Yes. Olympia Moving & Storage holds active FMCSA registration. The company operates 767 trucks. You can verify their licensing status on the Massachusetts state regulator database.
How does Olympia Moving & Storage's review score compare to other Massachusetts movers?
Olympia Moving & Storage earns 85% positive customer reviews across 382 verified customer reviews. Its composite moveBuddha score is 4.6/5.
What services does Olympia Moving & Storage offer?
Olympia Moving & Storage is a full-service mover operating in Massachusetts. The company operates 767 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Olympia Moving & Storage require a deposit?
Deposit requirements for Olympia Moving & Storage depend on the type and timing of your move. Most Massachusetts full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Olympia Moving & Storage been in business?
Olympia Moving & Storage has been in business for 33 years, founded in 1993. The company holds active FMCSA registration.
Is Olympia Moving & Storage associated with a van line?
Yes. Olympia Moving & Storage is a local affiliate of a national van line. Learn what van lines are. Affiliation with a van line means access to a national network of resources and reputation, paired with local service attention.
How do I choose the right Watertown Town moving company?
To pick the best Watertown Town mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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