Professional Moving & Storage Review
Fact Checked by:
Positive Reviews
95%
across 240 reviews
moveBuddha Score
4.4/5
based on moveBuddha methodology
Years in Business
28
founded 1998
FMCSA Status
Active
Satisfactory rating
Professional Moving & Storage is a 4.4/5-rated Kansas full-service mover, operating since 1998 (28 years in business). Professional Moving & Storage earns 95% positive reviews across 240 verified customer reviews. The company holds active FMCSA registration with a satisfactory safety rating and operates 4 trucks. All ratings reflect moveBuddha's independent analysis.
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Professional Moving & Storage at a glance
- Track record: 28 years in business with 95% positive customer reviews across 240 verified reviews.
- Scale: 4 trucks operating across Kansas
- Industry experience: 5/5
- Customer service: 4.42/5
- Review quality: 4.16/5
- Quote accuracy: 44/5
What this review covers
Efficient service
Careful handling
Professional and polite staff
Quick moving process
Helpful movers
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Professional Moving & Storage has been in business for 28 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and interstate moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. Professional Moving & Storage has about 95% positive reviews across roughly 240 total reviews, with an average Yelp rating of 2.8.
Quote accuracy 4.0
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Professional Moving & Storage, and Professional Moving & Storage makes deposit expectations clear upfront.
Customer service 4.4
From responsiveness to follow-through, customer service is a big differentiator. Professional Moving & Storage emphasizes clear communication, careful handling.
Recent reviews
"The movers showed up on time, were very efficient, and took great care with our things. I highly recommend Professional Moving and Storage!"
"Joseph and his crew did an excellent job. They were fast, efficient and very careful with our stuff. Very friendly, courteous and professional."
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What do customers say about Professional Moving & Storage?
Across 240 verified customer reviews from multiple platforms, 95% are positive, 5% are negative, and 0% are neutral.
What customers like most about Professional Moving & Storage
- Efficient service: Many customers praise Professional Moving & Storage for completing moves smoothly and with minimal downtime.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Professional Moving & Storage's attention to detail.
- Professional and polite staff: Customers say the Professional Moving & Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Quick moving process: The team at Professional Moving & Storage often gets the job done faster than expected, saving clients time.
- Helpful movers: Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.
Most common complaints about Professional Moving & Storage
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Unfriendly or rude staff: A few customers felt disrespected by curt or unhelpful movers or office staff.
- Inaccurate estimates: Estimates from Professional Moving & Storage were sometimes way off from what customers were ultimately billed.
Positive Professional Moving & Storage Reviews
"The movers showed up on time, were very efficient, and took great care with our things. I highly recommend Professional Moving and Storage!"
"Joseph and his crew did an excellent job. They were fast, efficient and very careful with our stuff. Very friendly, courteous and professional."
"The team showed up on time and did a fantastic job. Professional, polite and efficient. I appreciate the care taken with our furniture and multiple checks to ensure items were being placed correctly."
Negative Professional Moving & Storage Reviews
"If you care about your furniture and belongings, I would not use this company. They did not protect our furniture, causing massive damage... Also, items were misplaced or lost and communication was poor."
"One of the dining room chairs to our very expensive set was broken... The insurance was not explained, and we received a bill over $1,000 more than the quote. I cannot recommend this company."
"The customer service guy is terrible. I just wanted to ask about quotes and he hung up on me. What a rude behavior. So disappointed."
Is Professional Moving & Storage licensed & insured?
Yes. Professional Moving & Storage holds active FMCSA registration under the legal name PROFESSIONAL MOVING & STORAGE INC. The company holds a satisfactory safety rating from the FMCSA. They operate 4 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 03/21/2026 |
| Safety rating | Satisfactory | 03/21/2026 |
| Fleet size | 4 power units | 03/21/2026 |
| FMCSA inspections | 0 total inspections | 03/21/2026 |
In Kansas, the Transportation Division of the Kansas Corporation Commission monitors, licenses, and regulates intrastate motor carriers like movers. The state’s Corporation Commission issues moving companies operating authority in the form of KCC Numbers, which customers can verify online here before hiring a mover. You can verify Professional Moving & Storage's active status on the Kansas licensed movers database.
How moveBuddha rated Professional Moving & Storage
Professional Moving & Storage earns a 4.4/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Professional Moving & Storage | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.16/5 | Volume & sentiment of customer reviews |
| Customer service | 4.42/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.04/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 5/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 5/5 | Market presence & industry recognition |
Our summary of Professional Moving & Storage
Feedback for Professional Moving & Storage highlights standout performance in the moving industry. The analysis spans 240 reviews, with 95% expressing positive sentiment. Customers comment most often on the company's efficient service, the team's care with possessions, their professionalism, fast-moving process, and the movers' helpful attitudes. Most customers describe prompt communication, affordable rates, and seamless relocations. In contrast, the limited negative feedback centers on damaged belongings, instances of rudeness, and inaccurate cost estimates. Reports of items arriving broken, missing, or with unexpected charges appear only rarely. Negative input also mentions customer service lapses. Compared to others in the market, such high volumes of positive input set Professional Moving & Storage apart, especially given that most customers report not just satisfaction but willingness to recommend the service repeatedly. Despite isolated setbacks mainly involving damage or demeanor, the company earns high marks for reliability, carefulness, and responsive support, creating a clear reputation for quality in local and long-distance moves.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Professional Moving & Storage cost?
Professional Moving & Storage does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
How does Professional Moving & Storage compare to other Lawrence movers?
Professional Moving & Storage ranks alongside the top full-service movers in Lawrence on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Lawrence movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.4 |
95% | A+ | ||
|
4.48 |
96% | A+ | ||
|
4.62 |
88% | B+ | ||
|
4.42 |
95% | A+ | ||
|
4.38 |
82% | A+ | ||
|
4.52 |
83% | A+ | ||
|
4.48 |
96% | A+ | ||
|
4.36 |
94% | A | ||
|
4.34 |
85% | A+ | ||
|
4.38 |
56% | D+ |
How Professional Moving & Storage's ratings compare to other Lawrence movers
Professional Moving & Storage's Yelp rating (2.8/5) is in line with the average across the 20 movers analyzed in Lawrence, which carry an average Yelp rating of 2.8/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Professional Moving & Storage | 2.8/5 | -- |
| Lawrence movers | 2.8/5 | 20 movers |
| Kansas movers | 3.0/5 | 21 movers |
Final verdict: Professional Moving & Storage
Professional Moving & Storage earns a 4.4/5 moveBuddha score with 95% positive customer reviews across 240 verified reviews. With 28 years in business and 4 trucks operating across Kansas, Professional Moving & Storage is a solid option to consider for Kansas moves.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Professional Moving & Storage
Is Professional Moving & Storage a legitimate, licensed mover?
Yes. Professional Moving & Storage holds active FMCSA registration. The company operates 4 trucks. You can verify their licensing status on the Kansas state regulator database.
How does Professional Moving & Storage's review score compare to other Kansas movers?
Professional Moving & Storage earns 95% positive customer reviews across 240 verified customer reviews. Its composite moveBuddha score is 4.4/5.
Why is Professional Moving & Storage's Yelp rating lower than other sources?
Professional Moving & Storage's 2.8/5 Yelp rating across 14 reviews differs from its scores on other platforms due to Yelp's review-filtering algorithm. Yelp filters out a high share of positive reviews from smaller-volume businesses, particularly those that don't advertise. Cross-referencing reviews from multiple sources gives a more complete picture of mover quality.
What services does Professional Moving & Storage offer?
Professional Moving & Storage is a full-service mover operating in Kansas. The company operates 4 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Professional Moving & Storage require a deposit?
Deposit requirements for Professional Moving & Storage depend on the type and timing of your move. Most Kansas full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Professional Moving & Storage been in business?
Professional Moving & Storage has been in business for 28 years, founded in 1998. The company holds active FMCSA registration.
How do I choose the right Lawrence moving company?
To pick the best Lawrence mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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