Smooth Moving Service Review
Fact Checked by:
Positive Reviews
96%
across 74 reviews
moveBuddha Score
4.1/5
based on moveBuddha methodology
Years in Business
5
founded 2021
Smooth Moving Service is a 4.1/5-rated Arizona full-service mover, operating since 2021 (5 years in business). Smooth Moving Service earns 96% positive reviews across 74 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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Smooth Moving Service at a glance
- Track record: 5 years in business with 96% positive customer reviews across 74 verified reviews.
- Industry experience: 4.42/5
- Customer service: 3.86/5
- Review quality: 3.84/5
- Quote accuracy: 4.14/5
What this review covers
Professional and polite staff
Efficient service
Careful handling
Quick moving process
Good communication
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Company stats
Read full reviewIndustry experience 4.4
Companies with more years in business often outperform newer competitors. Smooth Moving Service has been in business for 5 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and small-scale moving.
Review quality 3.8
Customer reviews are the clearest window into a mover’s reputation. Smooth Moving Service has about 96% positive reviews across roughly 74 total reviews, with an average Yelp rating of 4.5.
Quote accuracy 4.1
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Smooth Moving Service.
Customer service 3.8
From responsiveness to follow-through, customer service is a big differentiator. Smooth Moving Service emphasizes clear communication, careful handling.
Recent reviews
"Our experience with Smooth Moving was wonderful. They arrived at the scheduled time and loaded the truck without any problems or damage. The unloading was quick and efficient. No damage to anything and the men were pleasant and patient."
"Dale was very responsive to my tight timelines and long distance move. He communicated exact dates and times for loading and unloading and did that expertly and safely even under adverse weather conditions."
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What do customers say about Smooth Moving Service?
Across 74 verified customer reviews from multiple platforms, 96% are positive, 4% are negative, and 0% are neutral.
What customers like most about Smooth Moving Service
- Professional and polite staff: Customers say the Smooth Moving Service's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Efficient service: Many customers praise Smooth Moving Service for completing moves smoothly and with minimal downtime.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Smooth Moving Service's attention to detail.
- Quick moving process: The team at Smooth Moving Service often gets the job done faster than expected, saving clients time.
- Good communication: Reviewers frequently mention clear, consistent updates from Smooth Moving Service throughout the moving process.
Most common complaints about Smooth Moving Service
- Unprofessional behavior: Complaints included movers using foul language, showing up late, or acting inappropriately.
- Delayed arrival or delivery: Several reviewers experienced frustrating delays either on moving day or with final delivery.
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some Smooth Moving Service clients.
Positive Smooth Moving Service Reviews
"Our experience with Smooth Moving was wonderful. They arrived at the scheduled time and loaded the truck without any problems or damage. The unloading was quick and efficient. No damage to anything and the men were pleasant and patient."
"Dale was very responsive to my tight timelines and long distance move. He communicated exact dates and times for loading and unloading and did that expertly and safely even under adverse weather conditions."
"Professional, reliable and careful! Would highly recommend!! Great job! Thank you."
Negative Smooth Moving Service Reviews
"Not professional at all these guys don't wrap anything. The boss (Dale) is lazy, will try to charge more than what is told."
Yelp
"Spoke with the owner, set a time for an estimate, and he never showed up or called. No excuse. If this is any indication of their level of responsibility... would you consider letting them move your personal belongings?"
How moveBuddha rated Smooth Moving Service
Smooth Moving Service earns a 4.1/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Smooth Moving Service | What it measures |
|---|---|---|
| Industry experience | 4.42/5 | Years in operation, fleet size & locations |
| Review quality | 3.84/5 | Volume & sentiment of customer reviews |
| Customer service | 3.86/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.14/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 4.34/5 | Yelp rating & review volume |
| BBB | 4.56/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 3.5/5 | Market presence & industry recognition |
Our summary of Smooth Moving Service
Smooth Moving Service earns glowing feedback from almost every customer, reflecting a 96% positive sentiment among the 74 reviews analyzed. Customers consistently praise the team’s professionalism, efficiency, attentiveness, and careful handling of belongings. The staff’s polite attitude, reliable communication, and ability to meet demanding schedules stand out. Customers often note how the team reduces moving stress, with comments calling their service the smoothest and most reliable they’ve encountered in the industry. Several reviews highlight pricing transparency and personalized attention, which distinguishes this mover from competitors. While most input is positive, a small number of complaints mention missed appointments, unprofessional conduct, and unexpected charges. These negative reports are rare compared to the frequent praise for the team’s consistent, friendly, and thorough work. This company stands as a top choice for anyone looking for a reliable and skilled moving service.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Smooth Moving Service cost?
Smooth Moving Service does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
How does Smooth Moving Service compare to other Lake Havasu City movers?
Smooth Moving Service ranks alongside the top full-service movers in Lake Havasu City on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Lake Havasu City movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.1 |
96% | A+ | ||
4.5 |
98% | A+ | ||
|
3.84 |
100% | N/A | ||
|
3.62 |
100% | N/A |
How Smooth Moving Service's ratings compare to other Lake Havasu City movers
Smooth Moving Service's Yelp rating (4.5/5) is in line with the average across the 3 movers analyzed in Lake Havasu City, which carry an average Yelp rating of 4.8/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Smooth Moving Service | 4.5/5 | -- |
| Lake Havasu City movers | 4.8/5 | 3 movers |
| Arizona movers | 3.6/5 | 98 movers |
Final verdict: Smooth Moving Service
Smooth Moving Service earns a 4.1/5 moveBuddha score with 96% positive customer reviews across 74 verified reviews. With 5 years in business, Smooth Moving Service is a solid option to consider for Arizona moves.
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Smooth Moving Service
How does Smooth Moving Service's review score compare to other Arizona movers?
Smooth Moving Service earns 96% positive customer reviews across 74 verified customer reviews. Its composite moveBuddha score is 4.1/5.
What services does Smooth Moving Service offer?
Smooth Moving Service is a full-service mover operating in Arizona. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Smooth Moving Service require a deposit?
Deposit requirements for Smooth Moving Service depend on the type and timing of your move. Most Arizona full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Smooth Moving Service been in business?
Smooth Moving Service has been in business for 5 years, founded in 2021.
How do I choose the right Lake Havasu City moving company?
To pick the best Lake Havasu City mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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