Stevens Moving & Storage of Cleveland Review
Fact Checked by:
Positive Reviews
79%
across 76 reviews
moveBuddha Score
4.3/5
based on moveBuddha methodology
Years in Business
121
founded 1905
FMCSA Status
Active
Satisfactory rating
Stevens Moving & Storage of Cleveland is a 4.3/5-rated Ohio full-service mover, operating since 1905 (121 years in business). Stevens Moving & Storage of Cleveland earns 79% positive reviews across 76 verified customer reviews. The company holds active FMCSA registration with a satisfactory safety rating and operates 767 trucks. All ratings reflect moveBuddha's independent analysis.
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Stevens Moving & Storage of Cleveland at a glance
- Track record: 121 years in business with 79% positive customer reviews across 76 verified reviews.
- Scale: 767 trucks operating across Ohio
- Industry experience: 5/5
- Customer service: 4.42/5
- Review quality: 4.16/5
- Quote accuracy: 3.76/5
What this review covers
Professional and polite staff
Careful handling
Efficient service
Good communication
Quick moving process
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Stevens Moving & Storage of Cleveland has been in business for 121 years, demonstrating strong staying power in a competitive industry with services like international moving and interstate moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. Stevens Moving & Storage of Cleveland has about 79% positive reviews across roughly 76 total reviews, with an average Yelp rating of 1.9.
Quote accuracy 3.7
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Stevens Moving & Storage of Cleveland.
Customer service 4.4
From responsiveness to follow-through, customer service is a big differentiator. Stevens Moving & Storage of Cleveland emphasizes clear communication, careful handling.
Recent reviews
"Great moving company! They worked hard every second, had positive attitudes, and packed everything meticulously. Exceeded expectations with no damage, and the price was slightly below budget."
"Best movers I’ve ever had. Arrived early, packed well, cost less than competitors, and took care of a bunny nest for me. I emphatically recommend them for Cleveland moves."
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What do customers say about Stevens Moving & Storage of Cleveland?
Across 76 verified customer reviews from multiple platforms, 79% are positive, 21% are negative, and 0% are neutral.
What customers like most about Stevens Moving & Storage of Cleveland
- Professional and polite staff: Customers say the Stevens Moving & Storage of Cleveland's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Stevens Moving & Storage of Cleveland's attention to detail.
- Efficient service: Many customers praise Stevens Moving & Storage of Cleveland for completing moves smoothly and with minimal downtime.
- Good communication: Reviewers frequently mention clear, consistent updates from Stevens Moving & Storage of Cleveland throughout the moving process.
- Quick moving process: The team at Stevens Moving & Storage of Cleveland often gets the job done faster than expected, saving clients time.
Most common complaints about Stevens Moving & Storage of Cleveland
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some Stevens Moving & Storage of Cleveland clients.
- Lack of communication: Poor or inconsistent updates from Stevens Moving & Storage of Cleveland left some customers feeling in the dark.
Positive Stevens Moving & Storage of Cleveland Reviews
Yelp
"Great moving company! They worked hard every second, had positive attitudes, and packed everything meticulously. Exceeded expectations with no damage, and the price was slightly below budget."
Yelp
"Best movers I’ve ever had. Arrived early, packed well, cost less than competitors, and took care of a bunny nest for me. I emphatically recommend them for Cleveland moves."
"Our moving day was stress-free, thanks to the team of guys who moved our belongings without dents, dings, bumps, or broken things. Finished an hour sooner than anticipated. Highly recommend."
Negative Stevens Moving & Storage of Cleveland Reviews
Yelp
"Many items were broken, including antiques. Insurance claim was drawn out, calls not returned, and we received less than owed. Frustrating and unresponsive process."
Yelp
"Quote was $1900 but ended up paying $900 more due to their error. Supervisor told me to pay up regardless. Unacceptable handling of estimate."
Yelp
"My stuff was delivered three days late with no updates. Some items arrived broken, no refund offered, and company ignored follow-up calls and emails."
Is Stevens Moving & Storage of Cleveland licensed & insured?
Yes. Stevens Moving & Storage of Cleveland holds active FMCSA registration under the legal name WHEATON VAN LINES INC. The company holds a satisfactory safety rating from the FMCSA. They operate 767 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 05/06/2026 |
| Safety rating | Satisfactory | 05/06/2026 |
| Fleet size | 767 power units | 05/06/2026 |
| FMCSA inspections | 0 total inspections | 05/06/2026 |
| Van line affiliation | Affiliated with a national van line | Jun 2026 |
Although a local license is not required in Ohio, make sure the moving company you’ll be hiring is registered with U.S. Department of Transportation (USDOT). To verify if you’re dealing with a legal and licensed mover, you may ask them their USDOT registration number. You can verify Stevens Moving & Storage of Cleveland's active status on the Ohio licensed movers database.
How moveBuddha rated Stevens Moving & Storage of Cleveland
Stevens Moving & Storage of Cleveland earns a 4.3/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Stevens Moving & Storage of Cleveland | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.16/5 | Volume & sentiment of customer reviews |
| Customer service | 4.42/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.76/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4/5 | Google Business Profile rating & review volume |
| Yelp reviews | 4.34/5 | Yelp rating & review volume |
| BBB | 4.34/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 5/5 | Market presence & industry recognition |
Our summary of Stevens Moving & Storage of Cleveland
Clients looking for reliability consistently mention Stevens Moving & Storage of Cleveland as professional, respectful, and careful with property. Most feedback highlights efficient service, strong communication, and prompt moves, even in challenging conditions. Customers see movers as polite, attentive, and accommodating, often handling delicate items without damage. Pricing is described as reasonable or even below estimates, setting the company apart from pricier rivals. On the downside, a portion of customers report significant problems, including damage to possessions, unclear final costs, and later difficulty reaching the company for claims or support. Insurance claim issues and unexpected charges appear more frequently than with other moving companies, frustrating those affected. Stevens receives more praise for their personnel and moving process than most, but future customers should still ask about insurance procedures and confirm all costs in writing. Out of 76 reviews analyzed, nearly 79% shared positive experiences while negative input focused on property damage, surprise fees, and unresponsive customer service.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Stevens Moving & Storage of Cleveland cost?
Stevens Moving & Storage of Cleveland does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical Ohio moving costs across all home sizes and service types, see our Ohio moving cost guide.
How does Stevens Moving & Storage of Cleveland compare to other Cleveland movers?
Stevens Moving & Storage of Cleveland ranks alongside the top full-service movers in Cleveland on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Cleveland movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.66 |
95% | A+ | ||
|
4.66 |
91% | A+ | ||
|
4.7 |
88% | A+ | ||
|
4.56 |
89% | A+ | ||
|
4.42 |
93% | A+ | ||
|
4.48 |
87% | A+ | ||
|
4.52 |
95% | A+ | ||
|
4.52 |
80% | A+ | ||
|
4.3 |
20% | F | ||
|
4.5 |
100% | A+ |
How Stevens Moving & Storage of Cleveland's ratings compare to other Cleveland movers
Stevens Moving & Storage of Cleveland's Yelp rating (1.9/5) is lower than the average across the 28 movers analyzed in Cleveland, which carry an average Yelp rating of 3.3/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Stevens Moving & Storage of Cleveland | 1.9/5 | -- |
| Cleveland movers | 3.3/5 | 28 movers |
| Ohio movers | 3.3/5 | 99 movers |
Final verdict: Stevens Moving & Storage of Cleveland
Stevens Moving & Storage of Cleveland earns a 4.3/5 moveBuddha score with 79% positive customer reviews across 76 verified reviews. With 121 years in business and 767 trucks operating across Ohio, Stevens Moving & Storage of Cleveland is a solid option to consider for Ohio moves.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Stevens Moving & Storage of Cleveland
Is Stevens Moving & Storage of Cleveland a legitimate, licensed mover?
Yes. Stevens Moving & Storage of Cleveland holds active FMCSA registration. The company operates 767 trucks. You can verify their licensing status on the Ohio state regulator database.
How does Stevens Moving & Storage of Cleveland's review score compare to other Ohio movers?
Stevens Moving & Storage of Cleveland earns 79% positive customer reviews across 76 verified customer reviews. Its composite moveBuddha score is 4.3/5.
Why is Stevens Moving & Storage of Cleveland's Yelp rating lower than other sources?
Stevens Moving & Storage of Cleveland's 1.9/5 Yelp rating across 12 reviews differs from its scores on other platforms due to Yelp's review-filtering algorithm. Yelp filters out a high share of positive reviews from smaller-volume businesses, particularly those that don't advertise. Cross-referencing reviews from multiple sources gives a more complete picture of mover quality.
What services does Stevens Moving & Storage of Cleveland offer?
Stevens Moving & Storage of Cleveland is a full-service mover operating in Ohio. The company operates 767 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Stevens Moving & Storage of Cleveland require a deposit?
Deposit requirements for Stevens Moving & Storage of Cleveland depend on the type and timing of your move. Most Ohio full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Stevens Moving & Storage of Cleveland been in business?
Stevens Moving & Storage of Cleveland has been in business for 121 years, founded in 1905. The company holds active FMCSA registration.
Is Stevens Moving & Storage of Cleveland associated with a van line?
Yes. Stevens Moving & Storage of Cleveland is a local affiliate of a national van line. Learn what van lines are. Affiliation with a van line means access to a national network of resources and reputation, paired with local service attention.
How do I choose the right Cleveland moving company?
To pick the best Cleveland mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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