Thomas Transfer & Storage Review
Fact Checked by:
Positive Reviews
63%
across 41 reviews
moveBuddha Score
4.3/5
based on moveBuddha methodology
Years in Business
77
founded 1949
FMCSA Status
Active
Satisfactory rating
Thomas Transfer & Storage is a 4.3/5-rated Kansas full-service mover, operating since 1949 (77 years in business). Thomas Transfer & Storage earns 63% positive reviews across 41 verified customer reviews. The company holds active FMCSA registration with a satisfactory safety rating and operates 21 trucks. All ratings reflect moveBuddha's independent analysis.
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Thomas Transfer & Storage at a glance
- Track record: 77 years in business with 63% positive customer reviews across 41 verified reviews.
- Scale: 21 trucks operating across Kansas
- Industry experience: 4.72/5
- Customer service: 4.42/5
- Review quality: 4.16/5
- Quote accuracy: 3.76/5
What this review covers
Efficient service
Professional and polite staff
Careful handling
Good communication
Helpful movers
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Company stats
Read full reviewIndustry experience 4.7
Companies with more years in business often outperform newer competitors. Thomas Transfer & Storage has been in business for 77 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and estate moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. Thomas Transfer & Storage has about 63% positive reviews across roughly 41 total reviews, with an average Yelp rating of 3.7.
Quote accuracy 3.7
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Thomas Transfer & Storage.
Customer service 4.4
From responsiveness to follow-through, customer service is a big differentiator. Thomas Transfer & Storage emphasizes clear communication, careful handling, and visibility during transit through shipment tracking.
Recent reviews
"This warehouse and team is awesome. Definitely would recommend this establishment. We had to pick up a shipment and it was well staged. The warehouse was well organized and clean. Made loading extremely fast and easy. Thank you for being prepared and so helpful."
"Day 2 of using Thomas Storage and Moving. Today’s moving team was excellent. Extremely professional, efficient, and caring. Outloaded my house very quickly and with great care. No damage to the house. Highly recommend."
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What do customers say about Thomas Transfer & Storage?
Across 41 verified customer reviews from multiple platforms, 63% are positive, 37% are negative, and 0% are neutral.
What customers like most about Thomas Transfer & Storage
- Efficient service: Many customers praise Thomas Transfer & Storage for completing moves smoothly and with minimal downtime.
- Professional and polite staff: Customers say the Thomas Transfer & Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Thomas Transfer & Storage's attention to detail.
- Good communication: Reviewers frequently mention clear, consistent updates from Thomas Transfer & Storage throughout the moving process.
- Helpful movers: Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.
Most common complaints about Thomas Transfer & Storage
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Unfriendly or rude staff: A few customers felt disrespected by curt or unhelpful movers or office staff.
- Higher-than-expected costs: Final bills were occasionally much higher than initial estimates, upsetting customers.
Positive Thomas Transfer & Storage Reviews
"This warehouse and team is awesome. Definitely would recommend this establishment. We had to pick up a shipment and it was well staged. The warehouse was well organized and clean. Made loading extremely fast and easy. Thank you for being prepared and so helpful."
"Day 2 of using Thomas Storage and Moving. Today’s moving team was excellent. Extremely professional, efficient, and caring. Outloaded my house very quickly and with great care. No damage to the house. Highly recommend."
Michael R P., Yelp
"I highly recommend Thomas Transfer & Storage. Their consistent communication, rapid coordination, and compassion for their customers are the reasons I hope to work with them again for my move out of Kansas."
Negative Thomas Transfer & Storage Reviews
"We had 12+ boxes lost, serious irreparable damage, and they took no responsibility. The movers were day laborers with little to no prior experience. Our goods were stored before delivery—over a dozen missing boxes. Claims process is unresponsive."
"I have had to move several times throughout my military career and Thomas Transfer was by far my worst experience. The packers were terrible. Movers making the delivery were unprofessional and verbally insulting. Broke and lost many items."
Yelp
"Diana on the phone was extremely rude. We couldn't do the time they requested and she said we had to pickup the package instead of them delivering. No need for rudeness."
Is Thomas Transfer & Storage licensed & insured?
Yes. Thomas Transfer & Storage holds active FMCSA registration under the legal name THOMAS TRANSFER & STORAGE INC. The company holds a satisfactory safety rating from the FMCSA. They operate 21 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 05/06/2026 |
| Safety rating | Satisfactory | 05/06/2026 |
| Fleet size | 21 power units | 05/06/2026 |
| FMCSA inspections | 0 total inspections | 05/06/2026 |
| Van line affiliation | Affiliated with a national van line | Jun 2026 |
In Kansas, the Transportation Division of the Kansas Corporation Commission monitors, licenses, and regulates intrastate motor carriers like movers. The state’s Corporation Commission issues moving companies operating authority in the form of KCC Numbers, which customers can verify online here before hiring a mover. You can verify Thomas Transfer & Storage's active status on the Kansas licensed movers database.
How moveBuddha rated Thomas Transfer & Storage
Thomas Transfer & Storage earns a 4.3/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Thomas Transfer & Storage | What it measures |
|---|---|---|
| Industry experience | 4.72/5 | Years in operation, fleet size & locations |
| Review quality | 4.16/5 | Volume & sentiment of customer reviews |
| Customer service | 4.42/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.76/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4/5 | Google Business Profile rating & review volume |
| Yelp reviews | 4.34/5 | Yelp rating & review volume |
| BBB | 5/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 5/5 | Market presence & industry recognition |
Our summary of Thomas Transfer & Storage
Customers praise Thomas Transfer & Storage for their efficient service, polite and helpful staff, clear communication, and careful handling of goods. Many highlight movers being courteous and working quickly, setting this company apart from competitors that often struggle in these areas. On the downside, customers report issues with damaged or lost items, unprofessional or rude behavior from some staff, and higher-than-expected prices. Many unsatisfied customers felt unsupported during the claims process or encountered costly problems. While most feedback is positive, nearly four in ten comments reference serious problems with item handling or customer service, especially on military moves or high-value goods.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Thomas Transfer & Storage cost?
Thomas Transfer & Storage does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
How does Thomas Transfer & Storage compare to other Emporia movers?
Thomas Transfer & Storage ranks alongside the top full-service movers in Emporia on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Emporia movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.3 |
63% | A+ | ||
|
4.42 |
95% | A+ | ||
|
4.58 |
95% | A+ | ||
|
4.3 |
77% | A+ | ||
|
4.36 |
77% | A+ |
How Thomas Transfer & Storage's ratings compare to other Emporia movers
Thomas Transfer & Storage's Yelp rating (3.7/5) is in line with the average across the 1 movers analyzed in Emporia, which carry an average Yelp rating of 3.7/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Thomas Transfer & Storage | 3.7/5 | -- |
| Emporia movers | 3.7/5 | 1 movers |
| Kansas movers | 3.0/5 | 21 movers |
Final verdict: Thomas Transfer & Storage
Thomas Transfer & Storage earns a 4.3/5 moveBuddha score with 63% positive customer reviews across 41 verified reviews. With 77 years in business and 21 trucks operating across Kansas, Thomas Transfer & Storage is a solid option to consider for Kansas moves.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Thomas Transfer & Storage
Is Thomas Transfer & Storage a legitimate, licensed mover?
Yes. Thomas Transfer & Storage holds active FMCSA registration. The company operates 21 trucks. You can verify their licensing status on the Kansas state regulator database.
How does Thomas Transfer & Storage's review score compare to other Kansas movers?
Thomas Transfer & Storage earns 63% positive customer reviews across 41 verified customer reviews. Its composite moveBuddha score is 4.3/5.
What services does Thomas Transfer & Storage offer?
Thomas Transfer & Storage is a full-service mover operating in Kansas. The company operates 21 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Thomas Transfer & Storage require a deposit?
Deposit requirements for Thomas Transfer & Storage depend on the type and timing of your move. Most Kansas full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Thomas Transfer & Storage been in business?
Thomas Transfer & Storage has been in business for 77 years, founded in 1949. The company holds active FMCSA registration.
Is Thomas Transfer & Storage associated with a van line?
Yes. Thomas Transfer & Storage is a local affiliate of a national van line. Learn what van lines are. Affiliation with a van line means access to a national network of resources and reputation, paired with local service attention.
How do I choose the right Emporia moving company?
To pick the best Emporia mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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