Thompson Moving & Storage, Inc. Review
Fact Checked by:
Positive Reviews
89%
across 195 reviews
moveBuddha Score
4.2/5
based on moveBuddha methodology
Years in Business
78
founded 1948
FMCSA Status
Active
Thompson Moving & Storage, Inc. is a 4.2/5-rated Illinois full-service mover, operating since 1948 (78 years in business). Thompson Moving & Storage, Inc. earns 89% positive reviews across 195 verified customer reviews. The company holds active FMCSA registration and operates 7 trucks. All ratings reflect moveBuddha's independent analysis.
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Thompson Moving & Storage, Inc. at a glance
- Track record: 78 years in business with 89% positive customer reviews across 195 verified reviews.
- Scale: 7 trucks operating across Illinois
- Industry experience: 4.14/5
- Customer service: 4.42/5
- Review quality: 4.16/5
- Quote accuracy: 3.96/5
What this review covers
Professional and polite staff
Efficient service
Careful handling
Quick moving process
Transparent pricing
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Company stats
Read full reviewIndustry experience 4.1
Companies with more years in business often outperform newer competitors. Thompson Moving & Storage, Inc. has been in business for 78 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and interstate moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. Thompson Moving & Storage, Inc. has about 89% positive reviews across roughly 195 total reviews, with an average Yelp rating of 4.5.
Quote accuracy 3.9
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Thompson Moving & Storage, Inc..
Customer service 4.4
From responsiveness to follow-through, customer service is a big differentiator. Thompson Moving & Storage, Inc. emphasizes clear communication, careful handling.
Recent reviews
"Thompson Moving and Storage, Inc was a very efficient and positive moving experience for us. They were quick and nothing was damaged. They handled everything with care and their prices were fair and affordable!"
"The entire team was professional and efficient, taking great care with all my belongings. Friendly, hardworking, and communicative throughout the move. Highly recommend Thompson Moving and Storage!"
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What do customers say about Thompson Moving & Storage, Inc.?
Across 195 verified customer reviews from multiple platforms, 89% are positive, 10% are negative, and 1% are neutral.
What customers like most about Thompson Moving & Storage, Inc.
- Professional and polite staff: Customers say the Thompson Moving & Storage, Inc.'s crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Efficient service: Many customers praise Thompson Moving & Storage, Inc. for completing moves smoothly and with minimal downtime.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Thompson Moving & Storage, Inc.'s attention to detail.
- Quick moving process: The team at Thompson Moving & Storage, Inc. often gets the job done faster than expected, saving clients time.
- Transparent pricing: Many reviewers felt confident booking with Thompson Moving & Storage, Inc. due to honest, upfront pricing and no surprise fees.
Most common complaints about Thompson Moving & Storage, Inc.
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Unfriendly or rude staff: A few customers felt disrespected by curt or unhelpful movers or office staff.
- Lack of communication: Poor or inconsistent updates from Thompson Moving & Storage, Inc. left some customers feeling in the dark.
Positive Thompson Moving & Storage, Inc. Reviews
Nicolette Mutnansky, Google
"Thompson Moving and Storage, Inc was a very efficient and positive moving experience for us. They were quick and nothing was damaged. They handled everything with care and their prices were fair and affordable!"
"The entire team was professional and efficient, taking great care with all my belongings. Friendly, hardworking, and communicative throughout the move. Highly recommend Thompson Moving and Storage!"
"Estimate right on. John and the crew showed up exactly when they said they would. They worked non-stop and very proficiently. Five stars isn't a high enough rating."
Negative Thompson Moving & Storage, Inc. Reviews
Yelp
"We just keep finding more and more damaged items, particularly art and furniture. Never, ever use these people. It's costing us thousands of dollars to repair and replace. I am sickened by the damage."
"If you value your health and would prefer precautionary measures this company is not a great choice for moving. Upon arrival they were not wearing masks. Very rude men. Charged extra for mileage due to their mistake."
"I would not recommend this company. Had an appointment at 4 pm and they showed up at 9:30 am. I wasn't ready. Pat was rude and hung up the phone on me. Unreliable timing and rude service."
Neutral Thompson Moving & Storage, Inc. Reviews
Yelp
"I would recommend... but consider a few things if you're particular about your furniture, floors, or health. Friendly and fast, but some items got scratched and movers didn't wear masks as promised."
Is Thompson Moving & Storage, Inc. licensed & insured?
Yes. Thompson Moving & Storage, Inc. holds active FMCSA registration under the legal name THOMPSON MOVING & STORAGE INC. They operate 7 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 03/29/2026 |
| Fleet size | 7 power units | 03/29/2026 |
| FMCSA inspections | 0 total inspections | 03/29/2026 |
| Van line affiliation | Affiliated with a national van line | Jun 2026 |
In Illinois, regulations on in-state moves and local movers are set forth by the Illinois Commerce Commission. To move household goods locally and intrastate, companies need to have a Certificate of Public Convenience and Necessity, so make sure the companies you’re considering have one and that it’s current. You can verify Thompson Moving & Storage, Inc.'s active status on the Illinois licensed movers database.
How moveBuddha rated Thompson Moving & Storage, Inc.
Thompson Moving & Storage, Inc. earns a 4.2/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Thompson Moving & Storage, Inc. | What it measures |
|---|---|---|
| Industry experience | 4.14/5 | Years in operation, fleet size & locations |
| Review quality | 4.16/5 | Volume & sentiment of customer reviews |
| Customer service | 4.42/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.96/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 5/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of Thompson Moving & Storage, Inc.
Moving day becomes stress-free with Thompson Moving & Storage, Inc., based on 195 pieces of customer feedback analyzed. Nearly 89% reflect positive experiences, often highlighting professional and efficient crews, careful attention to belongings, punctuality, and no surprise charges—qualities less common at many competitors. Customers praise their honest estimates and courteous, skilled movers who make even large, difficult moves seem manageable. Yet, about 10% report issues like damage to personal items, staff rudeness, and in some cases, poor follow-through or inconsiderate communication. Some also mention items left behind or insufficient care in special circumstances. Despite these negatives, the vast majority recommend Thompson thanks to reliable service, price transparency, and professionalism that stands out regionally.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Thompson Moving & Storage, Inc. cost?
Thompson Moving & Storage, Inc. does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
How does Thompson Moving & Storage, Inc. compare to other Kankakee movers?
Thompson Moving & Storage, Inc. ranks alongside the top full-service movers in Kankakee on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Kankakee movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.56 |
94% | A+ | ||
|
4.44 |
85% | A+ | ||
|
4.58 |
98% | A+ | ||
|
4.44 |
88% | A+ | ||
|
4.76 |
96% | A+ | ||
|
4.72 |
91% | A+ | ||
|
4.7 |
73% | A+ | ||
|
4.7 |
91% | C | ||
|
4.2 |
89% | A+ | ||
|
4.58 |
68% | A+ |
How Thompson Moving & Storage, Inc.'s ratings compare to other Kankakee movers
Thompson Moving & Storage, Inc. earns a higher-than-average Yelp rating (4.5/5) across the 6 movers analyzed in Kankakee, which carry an average Yelp rating of 3.9/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Thompson Moving & Storage, Inc. | 4.5/5 | -- |
| Kankakee movers | 3.9/5 | 6 movers |
| Illinois movers | 3.5/5 | 99 movers |
Final verdict: Thompson Moving & Storage, Inc.
Thompson Moving & Storage, Inc. earns a 4.2/5 moveBuddha score with 89% positive customer reviews across 195 verified reviews. With 78 years in business and 7 trucks operating across Illinois, Thompson Moving & Storage, Inc. is a solid option to consider for Illinois moves.
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Thompson Moving & Storage, Inc.
Is Thompson Moving & Storage, Inc. a legitimate, licensed mover?
Yes. Thompson Moving & Storage, Inc. holds active FMCSA registration. The company operates 7 trucks. You can verify their licensing status on the Illinois state regulator database.
How does Thompson Moving & Storage, Inc.'s review score compare to other Illinois movers?
Thompson Moving & Storage, Inc. earns 89% positive customer reviews across 195 verified customer reviews. Its composite moveBuddha score is 4.2/5.
What services does Thompson Moving & Storage, Inc. offer?
Thompson Moving & Storage, Inc. is a full-service mover operating in Illinois. The company operates 7 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Thompson Moving & Storage, Inc. require a deposit?
Deposit requirements for Thompson Moving & Storage, Inc. depend on the type and timing of your move. Most Illinois full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Thompson Moving & Storage, Inc. been in business?
Thompson Moving & Storage, Inc. has been in business for 78 years, founded in 1948. The company holds active FMCSA registration.
Is Thompson Moving & Storage, Inc. associated with a van line?
Yes. Thompson Moving & Storage, Inc. is a local affiliate of a national van line. Learn what van lines are. Affiliation with a van line means access to a national network of resources and reputation, paired with local service attention.
How do I choose the right Kankakee moving company?
To pick the best Kankakee mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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