Van Express Moving & Storage Review
Fact Checked by:
Positive Reviews
79%
across 386 reviews
moveBuddha Score
4.3/5
based on moveBuddha methodology
FMCSA Status
Inactive
Van Express Moving & Storage is a 4.3/5-rated New Jersey full-service mover. Van Express Moving & Storage earns 79% positive reviews across 386 verified customer reviews. The company holds inactive FMCSA registration. All ratings reflect moveBuddha's independent analysis.
Ready to see what Van Express Moving & Storage would cost for your move?
Get a free, no-obligation quote in under 60 seconds. No deposit required.
Van Express Moving & Storage at a glance
- Industry experience: 4.42/5
- Customer service: 4.42/5
- Review quality: 4.5/5
- Quote accuracy: 3.86/5
What this review covers
Professional and polite staff
Careful handling
Efficient service
Good communication
Quick moving process
Show details Hide details
Company stats
Read full reviewIndustry experience 4.4
Companies with more years in business often outperform newer competitors. Van Express Moving & Storage has been in business for many years, demonstrating strong staying power in a competitive industry with services like labor-only moving and small-scale moving.
Review quality 4.5
Customer reviews are the clearest window into a mover’s reputation. Van Express Moving & Storage has about 79% positive reviews across roughly 386 total reviews, with an average Yelp rating of 3.6.
Quote accuracy 3.8
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Van Express Moving & Storage, and Van Express Moving & Storage makes deposit expectations clear upfront.
Customer service 4.4
From responsiveness to follow-through, customer service is a big differentiator. Van Express Moving & Storage emphasizes clear communication, careful handling, and visibility during transit through shipment tracking.
Recent reviews
"The movers came on time, were very professional and polite. They packed and moved all items quickly and with great care. No damages and very reasonable price. Would definitely recommend them to anyone."
"Awesome experience! On time, super courteous and gentle with furniture. They even knew the area, so the move was quick. Will use them again!"
DOT number
Address
Payment methods
What do customers say about Van Express Moving & Storage?
Across 386 verified customer reviews from multiple platforms, 79% are positive, 20% are negative, and 2% are neutral.
What customers like most about Van Express Moving & Storage
- Professional and polite staff: Customers say the Van Express Moving & Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Van Express Moving & Storage's attention to detail.
- Efficient service: Many customers praise Van Express Moving & Storage for completing moves smoothly and with minimal downtime.
- Good communication: Reviewers frequently mention clear, consistent updates from Van Express Moving & Storage throughout the moving process.
- Quick moving process: The team at Van Express Moving & Storage often gets the job done faster than expected, saving clients time.
Most common complaints about Van Express Moving & Storage
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some Van Express Moving & Storage clients.
- Lack of communication: Poor or inconsistent updates from Van Express Moving & Storage left some customers feeling in the dark.
Positive Van Express Moving & Storage Reviews
"The movers came on time, were very professional and polite. They packed and moved all items quickly and with great care. No damages and very reasonable price. Would definitely recommend them to anyone."
"Awesome experience! On time, super courteous and gentle with furniture. They even knew the area, so the move was quick. Will use them again!"
Yelp
"We had a complicated move, but the team at Van Express was outstanding—professional, efficient, and extremely careful with our belongings. Everything arrived in great condition. Highly recommend."
Negative Van Express Moving & Storage Reviews
Karen G, Yelp
"Van Express damaged my floors by dragging furniture and declined to pay for repairs, even after purchasing insurance. Final bill was $1,000 over estimate. "
Yelp
"We were double-booked, movers arrived hours late, and management did not communicate. Crew did a good job, but lack of communication showed clear lack of respect for customers."
Yelp
"They broke glass items, dented furniture, scuffed hardwood floors, and ignored our claim despite extra insurance. Rude staff, zero compensation. Regret ever using them."
Neutral Van Express Moving & Storage Reviews
Yelp
"Everything was great until storage. Despite instructions, they put items in the back. We had to reorganize ourselves, which was frustrating considering the $900 price for a short move."
Yelp
"Movers arrived on time and worked hard, but communication with the office was lacking and they tried to increase the price. Document everything if you use this company."
Yelp
"Movers were professional but broke several pieces. When supervision was absent, things went wrong. Overall, move was okay but not perfect."
Is Van Express Moving & Storage licensed & insured?
Yes. Van Express Moving & Storage holds inactive FMCSA registration. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Inactive | Jun 2026 |
In New Jersey, the New Jersey Division of Consumer Affairs handles the regulation of in-state moving companies. The state’s Division of Consumer Affairs works to ensure that warehousemen (public storage companies) and public movers provide safe, reliable, and ethical services while adhering to all relevant state rules and regulations. You can verify Van Express Moving & Storage's active status on the New Jersey licensed movers database.
How moveBuddha rated Van Express Moving & Storage
Van Express Moving & Storage earns a 4.3/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Van Express Moving & Storage | What it measures |
|---|---|---|
| Industry experience | 4.42/5 | Years in operation, fleet size & locations |
| Review quality | 4.5/5 | Volume & sentiment of customer reviews |
| Customer service | 4.42/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.86/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 3/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of Van Express Moving & Storage
Customer feedback for Van Express Moving & Storage highlights a company known for professionalism, careful handling, and efficient moves, with nearly 80% of 386 reviewers sharing positive experiences. Customers frequently point to polite staff, consistent communication, and respect for belongings—qualities that set Van Express above many competitors. Many found moves easy to schedule, pricing fair, and crews adaptable, even for complex or last-minute jobs. Negative input mainly addresses damages to items or property, surprise charges, and communication gaps, especially when issues arise or insurance claims are needed. A few also flagged the final costs exceeding estimates. While most clients praised the team’s timeliness and care, others cautioned about follow-up and support. Compared to similar moving services, Van Express tends to deliver friendlier service and more diligent care, yet clients seeking guaranteed damage resolution or strictly fixed pricing should review all terms before booking.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Van Express Moving & Storage cost?
Van Express Moving & Storage does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical New Jersey moving costs across all home sizes and service types, see our New Jersey moving cost guide.
How does Van Express Moving & Storage compare to other Newark movers?
Van Express Moving & Storage ranks alongside the top full-service movers in Newark on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Newark movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.76 |
90% | A+ | ||
|
4.62 |
79% | A+ | ||
|
4.66 |
85% | A+ | ||
|
4.64 |
47% | A+ | ||
|
4.66 |
95% | A+ | ||
|
4.52 |
79% | A+ | ||
|
4.58 |
93% | A | ||
|
4.64 |
92% | A+ | ||
|
4.56 |
74% | A+ | ||
|
4.62 |
62% | A+ |
How Van Express Moving & Storage's ratings compare to other Newark movers
Van Express Moving & Storage's Yelp rating (3.6/5) is in line with the average across the 156 movers analyzed in Newark, which carry an average Yelp rating of 3.7/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Van Express Moving & Storage | 3.6/5 | -- |
| Newark movers | 3.7/5 | 156 movers |
| New Jersey movers | 3.3/5 | 86 movers |
Final verdict: Van Express Moving & Storage
Van Express Moving & Storage earns a 4.3/5 moveBuddha score with 79% positive customer reviews across 386 verified reviews.
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Van Express Moving & Storage
Is Van Express Moving & Storage a legitimate, licensed mover?
Yes. Van Express Moving & Storage holds inactive FMCSA registration. You can verify their licensing status on the New Jersey state regulator database.
How does Van Express Moving & Storage's review score compare to other New Jersey movers?
Van Express Moving & Storage earns 79% positive customer reviews across 386 verified customer reviews. Its composite moveBuddha score is 4.3/5.
Why is Van Express Moving & Storage's Yelp rating lower than other sources?
Van Express Moving & Storage's 3.6/5 Yelp rating across 177 reviews differs from its scores on other platforms due to Yelp's review-filtering algorithm. Yelp filters out a high share of positive reviews from smaller-volume businesses, particularly those that don't advertise. Cross-referencing reviews from multiple sources gives a more complete picture of mover quality.
What services does Van Express Moving & Storage offer?
Van Express Moving & Storage is a full-service mover operating in New Jersey. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Van Express Moving & Storage require a deposit?
Deposit requirements for Van Express Moving & Storage depend on the type and timing of your move. Most New Jersey full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Van Express Moving & Storage been in business?
Van Express Moving & Storage's exact founding year is not publicly listed. The company holds inactive FMCSA registration.
How do I choose the right Newark moving company?
To pick the best Newark mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
Thinking about booking Van Express Moving & Storage?
Compare Van Express Moving & Storage's quote against other top New Jersey movers. moveBuddha users save an average of 30% by comparing 3+ quotes before booking.
Helpful New Jersey moving resources
If Van Express Moving & Storage isn't the right fit, explore other top-rated New Jersey movers and popular New Jersey moving routes below.
New Jersey moving services
Popular New Jersey moving routes
