Reliable Van & Storage Review 2026 (Elizabeth, NJ)
Fact Checked by:
Positive
Reviews
74%
across 288 reviews
moveBuddha
Score
4.5/5
based on moveBuddha methodology
Years in
Business
103
founded 1923
Reliable Van & Storage is a 4.5/5-rated New Jersey full-service mover, operating since 1923 (103 years in business). Reliable Van & Storage earns 74% positive reviews across 288 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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Reliable Van & Storage at a glance
- Track record: 103 years in business with 74% positive customer reviews (288 verified reviews)
- Industry experience: 5/5
- Customer service: 5/5
- Review quality: 4.16/5
- Quote accuracy: 3.96/5
Reliable Van & Storage's services
- Full-service moving
- Packing & Unpacking
- Interstate moving
- Local (intrastate) moving
- International moving
- Storage: Offered by 93% of Jersey City movers (85% nationally)
- Piano moving: A specialty offered by 88% of Jersey City movers (71% nationally)
What this Reliable Van & Storage review covers
Professional and polite staff
Efficient service
Careful handling
Good communication
Quick moving process
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Reliable Van & Storage has been in business for 103 years, demonstrating strong staying power in a competitive industry with services like estate moving and international moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. Reliable Van & Storage has about 74% positive reviews across roughly 288 total reviews, with an average Yelp rating of 2.5.
Quote accuracy 3.9
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Reliable Van & Storage.
Customer service 5.0
From responsiveness to follow-through, customer service is a big differentiator. Reliable Van & Storage emphasizes clear communication, careful handling, and visibility during transit through shipment tracking.
Recent reviews
"My interstate move was all I could have hoped for. Seamless from end to end. Not a scratch, everything delivered and reassembled. The moving coordinator Jose really made it stress free."
"Incredible experience! Movers were extremely thorough, professional, and careful. Everyone checked in multiple times before, during, and after the move. Completely seamless process."
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What do customers say about Reliable Van & Storage?
Reliable Van & Storage pulls in 74% positive reviews out of 288 verified ratings from multiple platforms, 26% negative, and 0% neutral.
What customers like most about Reliable Van & Storage
- Professional and polite staff: Customers say the Reliable Van & Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Efficient service: Many customers praise Reliable Van & Storage for completing moves smoothly and with minimal downtime.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Reliable Van & Storage's attention to detail.
- Good communication: Reviewers frequently mention clear, consistent updates from Reliable Van & Storage throughout the moving process.
- Quick moving process: The team at Reliable Van & Storage often gets the job done faster than expected, saving clients time.
Most common complaints about Reliable Van & Storage
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some Reliable Van & Storage clients.
- Lack of communication: Poor or inconsistent updates from Reliable Van & Storage left some customers feeling in the dark.
Positive Reliable Van & Storage Reviews
"My interstate move was all I could have hoped for. Seamless from end to end. Not a scratch, everything delivered and reassembled. The moving coordinator Jose really made it stress free."
"Incredible experience! Movers were extremely thorough, professional, and careful. Everyone checked in multiple times before, during, and after the move. Completely seamless process."
"They were very courteous and professional. Everything went smooth. I highly recommend them, also dealing with Deidre and Norma on the phone who coordinated everything."
Negative Reliable Van & Storage Reviews
"They damaged our headboard. The driver said someone would fix it, but nobody came. Claims offered $42. Never again! Insurance was a waste after paying $9000. Do not use this company!"
"First quote was $4,500, but was charged $3,000 more claiming I had too much stuff. Supervisor was shady, demanded cash, and refused a receipt. Workers didn't understand English and packed everything. Got swindled."
"Check-in: reached out and only received the run around. In summary, every item was damaged. Company shifts blame to clients. Completely unreliable and unhelpful when it matters."
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How moveBuddha rated Reliable Van & Storage
Reliable Van & Storage earns a 4.5/5 composite rating based on moveBuddha's editorial rating categories. That's above the 4.4/5 average among Jersey City movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Reliable Van & Storage | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.16/5 | Volume & sentiment of customer reviews |
| Customer service | 5/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.96/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 4.66/5 | Yelp rating & review volume |
| BBB | 5/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 5/5 | Market presence & industry recognition |
Our summary of Reliable Van & Storage
A winning reputation meets a few complications: From 288 customer feedback submissions, roughly 74% are positive—higher than many moving services. Clients remark on the company’s professional and courteous team, efficient moves, careful handling, clear communication, and speed. In contrast, about 26% report problems—most notably damaged items, unexpected added costs, and lapses in communication. Some also cite insurance and claims frustrations. While Reliable Van & Storage stands out in staff professionalism and move execution, consistent transparency on pricing and greater care in resolving damages would bring them closer to best-in-class performance.
Ratings based on moveBuddha's research methodology, updated September 2026.
How much does Reliable Van & Storage cost?
Reliable Van & Storage does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
Estimated for a typical 2-3 bedroom New Jersey move
$1,094 – $2,527
How does Reliable Van & Storage compare to other Jersey City movers?
Reliable Van & Storage ranks alongside the top full-service movers in Jersey City on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Jersey City movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.78 |
93% | A+ | ||
|
4.72 |
96% | A+ | ||
|
4.72 |
95% | A+ | ||
|
4.66 |
87% | C+ | ||
|
4.64 |
62% | A+ | ||
|
4.62 |
93% | A | ||
|
4.62 |
55% | A+ | ||
|
4.58 |
95% | B | ||
|
4.58 |
95% | A+ | ||
|
4.64 |
79% | A+ |
How Reliable Van & Storage's ratings compare to other Jersey City movers
Reliable Van & Storage's Yelp rating (2.5/5) is lower than the average across the 164 movers analyzed in Jersey City, which carry an average Yelp rating of 3.7/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Reliable Van & Storage | 2.5/5 | -- |
| Jersey City movers | 3.7/5 | 164 movers |
| New Jersey movers | 3.4/5 | 89 movers |
Final verdict: Reliable Van & Storage
Reliable Van & Storage earns a 4.5/5 moveBuddha score, backed by 74% positive customer reviews across 288 verified reviews. Over 103 years in business, Reliable Van & Storage has built a reputation for professional and polite staff and efficient service, making it worth a look for your New Jersey move.
Best for:
- Customers prioritizing strong communication, crew professionalism, and reliable service experience
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated September 2026, based on independent research and verified customer reviews.
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FAQs about Reliable Van & Storage
How long has Reliable Van & Storage been in business?
Reliable Van & Storage has been in business for 103 years, founded in 1923.
Is Reliable Van & Storage associated with a van line?
Yes, Reliable Van & Storage is a local affiliate of a national van line, giving it access to a national network of resources and reputation alongside local service attention. Learn what van lines are.
How do I choose the right Jersey City moving company?
To pick the best Jersey City mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
Does Reliable Van & Storage offer piano moving?
Yes, Reliable Van & Storage offers piano moving. That's a specialty only 88% of Jersey City movers provide, compared to 71% nationally.
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