Reliable Van & Storage Review 2026 (Elizabeth, NJ)
Fact Checked by:
Positive
Reviews
79%
across 515 reviews
moveBuddha
Score
4.5/5
based on moveBuddha methodology
Years in
Business
103
founded 1923
Reliable Van & Storage is a 4.5/5-rated New Jersey full-service mover, operating since 1923 (103 years in business). Reliable Van & Storage earns 79% positive reviews across 515 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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Reliable Van & Storage at a glance
- Track record: 103 years in business with 79% positive customer reviews (515 verified reviews)
- Industry experience: 5/5
- Customer service: 5/5
- Review quality: 4.16/5
- Quote accuracy: 3.96/5
Reliable Van & Storage's services
- Full-service moving
- Packing & Unpacking
- Interstate moving
- Local (intrastate) moving
- International moving
- Storage: Offered by 61% of Jersey City movers (60% nationally)
- Piano moving: A specialty offered by 38% of Jersey City movers (40% nationally)
What this Reliable Van & Storage review covers
Consistency and follow-up
Organized packing
Good communication
Respectful of property
Careful handling
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Reliable Van & Storage has been in business for 103 years, demonstrating strong staying power in a competitive industry with services like estate moving and small-scale moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. Reliable Van & Storage has about 79% positive reviews across roughly 515 total reviews, with an average Yelp rating of 2.5.
Quote accuracy 3.9
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Reliable Van & Storage.
Customer service 5.0
From responsiveness to follow-through, customer service is a big differentiator. Reliable Van & Storage emphasizes clear communication, careful handling, and visibility during transit through shipment tracking.
Recent reviews
From my initial contact with my personal coordinator Lisa who kept in contact with me during the pre-move, during the move and upon completion. My floors and walls were protected and they moved everything with care.
The team was great, speedy and careful with packing. Jessica also contacted me a couple days before the shipment arrived confirming the date and time.
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What do customers say about Reliable Van & Storage?
Reliable Van & Storage pulls in 79% positive reviews out of 515 verified ratings from multiple platforms, 19% negative, and 2% neutral.
What customers like most about Reliable Van & Storage
- Consistency and follow-up: Reviewers liked that Reliable Van & Storage stayed in touch before and after the move to ensure everything went smoothly.
- Organized packing: Reliable Van & Storage is often recognized for labeling boxes clearly and packing with structure and care.
- Good communication: Reviewers frequently mention clear, consistent updates from Reliable Van & Storage throughout the moving process.
- Respectful of property: Customers appreciated how carefully Reliable Van & Storage's team maneuvered furniture through tight spaces without damaging walls or floors.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Reliable Van & Storage's attention to detail.
Most common complaints about Reliable Van & Storage
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Misplaced or lost items: In some cases, belongings went missing or were delivered to the wrong location.
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some Reliable Van & Storage clients.
Did you move with Reliable Van & Storage? Tell us how it went.
Leave a ReviewPositive Reliable Van & Storage Reviews
Yelp
From my initial contact with my personal coordinator Lisa who kept in contact with me during the pre-move, during the move and upon completion. My floors and walls were protected and they moved everything with care.
Soo Baek, Google
The team was great, speedy and careful with packing. Jessica also contacted me a couple days before the shipment arrived confirming the date and time.
Yelp
The crew arrived and immediately put my fears to rest. They constantly asked if there was anything else I needed, and the entire company seemed in coordination.
Negative Reliable Van & Storage Reviews
Yelp
They broke or lost half of my stuff and charged me $4k more than the original estimate.
Yelp
They did not completely pack items they were supposed to pack, lost items meant for delivery, and arrived well after my move-in date, leaving me without furniture for two weeks.
GeeGee Dome, Google
They damaged our headboard. The driver said someone would return to fix it, but nobody came. The claims department offered $42.
Neutral Reliable Van & Storage Reviews
Kenn Jones, Google
The sales agent was good, the price was fair, and the movers were thoughtful and generally careful. The coordinator was rude and unhelpful, and damage claims were difficult to resolve.
Richard Klein, Google
The quality of the move was good, and the movers were professional and fast. The sales process had undisclosed fees, incomplete paperwork, and little transparency.
Christine Hart, Google
Efficient, effective, helpful place to work with.
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How moveBuddha rated Reliable Van & Storage
Reliable Van & Storage earns a 4.5/5 composite rating based on moveBuddha's editorial rating categories. That's above the 3.6/5 average among Jersey City movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Reliable Van & Storage | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.16/5 | Volume & sentiment of customer reviews |
| Customer service | 5/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.96/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 4.66/5 | Yelp rating & review volume |
| BBB | 5/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 5/5 | Market presence & industry recognition |
Our summary of Reliable Van & Storage
Interstate moves with storage support: Customers rate the company positively in 79% of 515 reviews. Common highlights include knowledgeable coordinators, clear updates, accurate estimates, efficient crews, and careful handling, with some exceptions involving damage or missing items. On the downside, some customers mention late deliveries, unexpected charges, and difficult claims.
Ratings based on moveBuddha's research methodology, updated November 2026.
How much does Reliable Van & Storage cost?
Reliable Van & Storage does not publish standard hourly rates or flat-fee pricing publicly. Movers in Jersey City charge an average of $124/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
Estimated for a typical 2-3 bedroom New Jersey move
$1,089 – $2,521
How does Reliable Van & Storage compare to other Jersey City movers?
Reliable Van & Storage ranks alongside the top full-service movers in Jersey City on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Jersey City movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.72 |
97% | A+ | ||
|
4.76 |
91% | A+ | ||
|
4.7 |
95% | A+ | ||
|
4.7 |
97% | A+ | ||
|
4.66 |
96% | A | ||
|
4.64 |
83% | A+ | ||
|
4.64 |
98% | A+ | ||
|
4.64 |
79% | A+ | ||
|
4.58 |
87% | C+ | ||
|
4.58 |
95% | B |
How Reliable Van & Storage's ratings compare to other Jersey City movers
Reliable Van & Storage's Yelp rating (2.5/5) is lower than the average across the 594 movers analyzed in Jersey City, which carry an average Yelp rating of 3.7/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Reliable Van & Storage | 2.5/5 | -- |
| Jersey City movers | 3.7/5 | 594 movers |
| New Jersey movers | 3.3/5 | 312 movers |
Final verdict: Reliable Van & Storage
Reliable Van & Storage earns a 4.5/5 moveBuddha score, backed by 79% positive customer reviews across 515 verified reviews. Over 103 years in business, Reliable Van & Storage has built a reputation for consistency and follow-up and organized packing, making it worth a look for your New Jersey move.
Best for:
- Customers prioritizing strong communication, crew professionalism, and reliable service experience
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated November 2026, based on independent research and verified customer reviews.
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FAQs about Reliable Van & Storage
How long has Reliable Van & Storage been in business?
Reliable Van & Storage has been in business for 103 years, founded in 1923.
Is Reliable Van & Storage associated with a van line?
Yes, Reliable Van & Storage is a local affiliate of a national van line, giving it access to a national network of resources and reputation alongside local service attention. Learn what van lines are.
How do I choose the right Jersey City moving company?
To pick the best Jersey City mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
Does Reliable Van & Storage offer piano moving?
Yes, Reliable Van & Storage offers piano moving. That's a specialty only 38% of Jersey City movers provide, compared to 40% nationally.
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