West Tennessee Moving and Storage Review
Fact Checked by:
Positive Reviews
93%
across 226 reviews
moveBuddha Score
4.3/5
based on moveBuddha methodology
Years in Business
17
founded 2009
FMCSA Status
Active
West Tennessee Moving and Storage is a 4.3/5-rated Tennessee full-service mover, operating since 2009 (17 years in business). West Tennessee Moving and Storage earns 93% positive reviews across 226 verified customer reviews. The company holds active FMCSA registration and operates 5 trucks. All ratings reflect moveBuddha's independent analysis.
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West Tennessee Moving and Storage at a glance
- Track record: 17 years in business with 93% positive customer reviews across 226 verified reviews.
- Scale: 5 trucks operating across Tennessee
- Industry experience: 5/5
- Customer service: 4.42/5
- Review quality: 3.84/5
- Quote accuracy: 3.96/5
What this review covers
Professional and polite staff
Careful handling
Efficient service
Quick moving process
Affordable rates
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. West Tennessee Moving and Storage has been in business for 17 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and small-scale moving.
Review quality 3.8
Customer reviews are the clearest window into a mover’s reputation. West Tennessee Moving and Storage has about 93% positive reviews across roughly 226 total reviews, with an average Yelp rating of 2.5.
Quote accuracy 3.9
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from West Tennessee Moving and Storage.
Customer service 4.4
From responsiveness to follow-through, customer service is a big differentiator. West Tennessee Moving and Storage emphasizes clear communication, careful handling.
Recent reviews
"From the bid to the packing to the move to the other side of the state, West TN Moving and Storage were completely professional, courteous, and treated our belongings as if they were their own. We were so appreciative for the opportunity to work with them and would choose them all over again. They did a phenomenal job, at a much lower cost than national companies who don't do as good a job. AWESOME! Highly Recommend!"
"Jacob, Lukas and Lute were fast, efficient and polite. They did everything I asked. I wud recommend this company to anyone making a move🙂"
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What do customers say about West Tennessee Moving and Storage?
Across 226 verified customer reviews from multiple platforms, 93% are positive, 5% are negative, and 2% are neutral.
What customers like most about West Tennessee Moving and Storage
- Professional and polite staff: Customers say the West Tennessee Moving and Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to West Tennessee Moving and Storage's attention to detail.
- Efficient service: Many customers praise West Tennessee Moving and Storage for completing moves smoothly and with minimal downtime.
- Quick moving process: The team at West Tennessee Moving and Storage often gets the job done faster than expected, saving clients time.
- Affordable rates: Many reviewers found West Tennessee Moving and Storage to be more budget-friendly than competitors without sacrificing quality.
Most common complaints about West Tennessee Moving and Storage
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Higher-than-expected costs: Final bills were occasionally much higher than initial estimates, upsetting customers.
- Misplaced or lost items: In some cases, belongings went missing or were delivered to the wrong location.
Positive West Tennessee Moving and Storage Reviews
"From the bid to the packing to the move to the other side of the state, West TN Moving and Storage were completely professional, courteous, and treated our belongings as if they were their own. We were so appreciative for the opportunity to work with them and would choose them all over again. They did a phenomenal job, at a much lower cost than national companies who don't do as good a job. AWESOME! Highly Recommend!"
"Jacob, Lukas and Lute were fast, efficient and polite. They did everything I asked. I wud recommend this company to anyone making a move🙂"
"West Tennessee Moving was a great company to work with. They did a great job moving our family from Georgia to Tennessee. The two guys who helped us were fantastic. They were friendly, careful, and very efficient throughout the whole loading and unloading process. I would recommend these guys to anyone who needs a moving service."
Negative West Tennessee Moving and Storage Reviews
"I should have known when the kid used my grandfather's antique trunk for a ladder. I thought paying more meant better service. Nope. Polite and nice but COMPLETELY unprofessional. My boxes arrived with HOLES in them! Trucks were sloppy, no accounting for boxes... So many broken items."
Yelp
"Many problems. Broke wood off of sofa. Could not find a wood repair person. Destroyed Xmas ornaments by carrying on outside of truck in rain. Lamp not working. Feet broken off cabinet etc etc"
"Several things were moved to the new house that I specifically asked to be left behind (refrigerator & freezer). I still have no room for them... Also many things were broken, including pottery, dishes & glassware as well as pictures. The final cost was $1500 more than the quote... Many items are still unaccounted for..."
Neutral West Tennessee Moving and Storage Reviews
"I was impressed with the professionalism and kindness. However it started off with one small item, and then three upon arrival to my new place finding things broken: chair, pic frames, toaster/airfryer, and now waiting to see if my washer can be fixed."
"Firstly, I’d say this is more like 3.5 stars. On the whole, our experience was good. Our movers were friendly, cautious with our items, arrived on time, and got the work done quickly... several long scuffs and even some gouges were left on a few of the walls of our newly-built home, which was disappointing..."
"We hired this company to move all of our belongings from a storage facility into our new home. There were 5 young men who were the movers. 2 of the movers had a bad attitude from the beginning. We moved into a 2 story home. Whenever any furniture had to go upstairs, the 2 movers with a bad attitude would roll their eyes... scuffed up our door frame and floor and some of the furniture without any offer to have the company touch it up... quality of the move itself was overall good..."
Is West Tennessee Moving and Storage licensed & insured?
Yes. West Tennessee Moving and Storage holds active FMCSA registration under the legal name MOVE PRO. They operate 5 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 03/22/2026 |
| Fleet size | 5 power units | 03/22/2026 |
| FMCSA inspections | 0 total inspections | 03/22/2026 |
| Van line affiliation | Affiliated with a national van line | Jun 2026 |
Although a local license is not required in Tennessee, make sure the moving company you’ll be hiring is registered with U.S. Department of Transportation (USDOT). To verify if you’re dealing with a legal and licensed mover, you may ask them their USDOT registration number. You can verify West Tennessee Moving and Storage's active status on the Tennessee licensed movers database.
West Tennessee Moving and Storage locations
West Tennessee Moving and Storage has 2 locations:
- West Tennessee Moving and Storage (headquarters)
- Columbia
How moveBuddha rated West Tennessee Moving and Storage
West Tennessee Moving and Storage earns a 4.3/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | West Tennessee Moving and Storage | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 3.84/5 | Volume & sentiment of customer reviews |
| Customer service | 4.42/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.96/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 4.34/5 | Yelp rating & review volume |
| BBB | 4.56/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4/5 | Market presence & industry recognition |
Our summary of West Tennessee Moving and Storage
Standing out for courteous, professional crews and careful treatment of property, West Tennessee Moving and Storage receives consistently strong marks in customer feedback. An analysis of 226 reviews shows around 93% of feedback is positive, which is well above moving industry averages. Common themes praise the company’s efficiency, swift moves, and affordable rates, with frequent mentions of staff politeness and respectfulness. Many customers note stress-free experiences and mention the crew’s attention to detail. On the negative end, the chief complaints involve damaged or lost items and charges higher than expected, sometimes tied to unclear estimates. A few users cite missing belongings or mishandling valuables. Relative to other movers, the company’s positive rating and praise for professionalism and efficiency highlight it as a reliable choice, though occasional lapses in item handling and transparency are noted in critical feedback.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does West Tennessee Moving and Storage cost?
West Tennessee Moving and Storage does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
How does West Tennessee Moving and Storage compare to other Jackson movers?
West Tennessee Moving and Storage ranks alongside the top full-service movers in Jackson on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Jackson movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.38 |
70% | A+ | ||
|
4.3 |
93% | A+ | ||
|
4.56 |
91% | A+ | ||
|
4.48 |
89% | A+ | ||
|
4.38 |
63% | A | ||
|
4.36 |
80% | D |
How West Tennessee Moving and Storage's ratings compare to other Jackson movers
West Tennessee Moving and Storage earns a higher-than-average Yelp rating (2.5/5) across the 2 movers analyzed in Jackson, which carry an average Yelp rating of 1.8/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| West Tennessee Moving and Storage | 2.5/5 | -- |
| Jackson movers | 1.8/5 | 2 movers |
| Tennessee movers | 3.0/5 | 70 movers |
Final verdict: West Tennessee Moving and Storage
West Tennessee Moving and Storage earns a 4.3/5 moveBuddha score with 93% positive customer reviews across 226 verified reviews. With 17 years in business and 5 trucks operating across Tennessee, West Tennessee Moving and Storage is a solid option to consider for Tennessee moves.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about West Tennessee Moving and Storage
Is West Tennessee Moving and Storage a legitimate, licensed mover?
Yes. West Tennessee Moving and Storage holds active FMCSA registration. The company operates 5 trucks. You can verify their licensing status on the Tennessee state regulator database.
How does West Tennessee Moving and Storage's review score compare to other Tennessee movers?
West Tennessee Moving and Storage earns 93% positive customer reviews across 226 verified customer reviews. Its composite moveBuddha score is 4.3/5.
Why is West Tennessee Moving and Storage's Yelp rating lower than other sources?
West Tennessee Moving and Storage's 2.5/5 Yelp rating across 8 reviews differs from its scores on other platforms due to Yelp's review-filtering algorithm. Yelp filters out a high share of positive reviews from smaller-volume businesses, particularly those that don't advertise. Cross-referencing reviews from multiple sources gives a more complete picture of mover quality.
What services does West Tennessee Moving and Storage offer?
West Tennessee Moving and Storage is a full-service mover operating in Tennessee. The company operates 5 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does West Tennessee Moving and Storage require a deposit?
Deposit requirements for West Tennessee Moving and Storage depend on the type and timing of your move. Most Tennessee full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has West Tennessee Moving and Storage been in business?
West Tennessee Moving and Storage has been in business for 17 years, founded in 2009. The company holds active FMCSA registration.
Is West Tennessee Moving and Storage associated with a van line?
Yes. West Tennessee Moving and Storage is a local affiliate of a national van line. Learn what van lines are. Affiliation with a van line means access to a national network of resources and reputation, paired with local service attention.
How do I choose the right Jackson moving company?
To pick the best Jackson mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
Thinking about booking West Tennessee Moving and Storage?
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