Zeromax Moving and Storage Review
Fact Checked by:
Positive Reviews
87%
across 474 reviews
moveBuddha Score
4.6/5
based on moveBuddha methodology
Years in Business
7
founded 2019
FMCSA Status
Active
Zeromax Moving and Storage is a 4.6/5-rated New York full-service mover, operating since 2019 (7 years in business). Zeromax Moving and Storage earns 87% positive reviews across 474 verified customer reviews. The company holds active FMCSA registration and operates 1 trucks. All ratings reflect moveBuddha's independent analysis.
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Zeromax Moving and Storage at a glance
- Track record: 7 years in business with 87% positive customer reviews across 474 verified reviews.
- Scale: 1 trucks operating across New York
- Industry experience: 4.72/5
- Customer service: 4.72/5
- Review quality: 4.5/5
- Quote accuracy: 4.42/5
What this review covers
Efficient service
Careful handling
Professional and polite staff
Affordable rates
Quick moving process
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Company stats
Read full reviewIndustry experience 4.7
Companies with more years in business often outperform newer competitors. Zeromax Moving and Storage has been in business for 7 years, demonstrating strong staying power in a competitive industry with services like international moving and interstate moving.
Review quality 4.5
Customer reviews are the clearest window into a mover’s reputation. Zeromax Moving and Storage has about 87% positive reviews across roughly 474 total reviews, with an average Yelp rating of 4.2.
Quote accuracy 4.4
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Zeromax Moving and Storage.
Customer service 4.7
From responsiveness to follow-through, customer service is a big differentiator. Zeromax Moving and Storage emphasizes clear communication, careful handling.
Recent reviews
"The movers led by Alex and Zura did a great job. I was very impressed with their professionalism, they were very attentive, worked quickly and efficiently."
"They moved our highly disorganized sons from Harlem to Brooklyn in just a few hours. Their price was 1/3 of the quotes we got from other movers. The easiest and most affordable moving job I’ve ever experienced! 5 STARS!"
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What do customers say about Zeromax Moving and Storage?
Across 474 verified customer reviews from multiple platforms, 87% are positive, 12% are negative, and 1% are neutral.
What customers like most about Zeromax Moving and Storage
- Efficient service: Many customers praise Zeromax Moving and Storage for completing moves smoothly and with minimal downtime.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Zeromax Moving and Storage's attention to detail.
- Professional and polite staff: Customers say the Zeromax Moving and Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Affordable rates: Many reviewers found Zeromax Moving and Storage to be more budget-friendly than competitors without sacrificing quality.
- Quick moving process: The team at Zeromax Moving and Storage often gets the job done faster than expected, saving clients time.
Most common complaints about Zeromax Moving and Storage
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some Zeromax Moving and Storage clients.
- Misplaced or lost items: In some cases, belongings went missing or were delivered to the wrong location.
Positive Zeromax Moving and Storage Reviews
"The movers led by Alex and Zura did a great job. I was very impressed with their professionalism, they were very attentive, worked quickly and efficiently."
"They moved our highly disorganized sons from Harlem to Brooklyn in just a few hours. Their price was 1/3 of the quotes we got from other movers. The easiest and most affordable moving job I’ve ever experienced! 5 STARS!"
"Excellent Moving Service! The team was punctual, professional, and handled my belongings with great care. They made the entire moving process stress-free and efficient. Highly recommend their services!"
Negative Zeromax Moving and Storage Reviews
"This company sucks. Both times my stuff was broken. The movers threw my stuff, played with it, and offered low compensation for over $2,000 in damages. Scammers and terrible ones."
"Lost and damaged over a thousand dollars of memorabilia and goods. Refused to refund. Crew did not speak English, coordination was difficult, and my items now smell like smoke. Avoid at all costs."
"Upon delivery, I discovered that all of my athletic clothes were missing. I received less than $70 for the loss, which was a tiny fraction of the replacement cost and lost income."
Neutral Zeromax Moving and Storage Reviews
"Prices weren’t too bad but I thought it was very inconsiderate that they did not arrive within the 2 hour time frame. I had to call to see where they were. My opinion of this company is tepid."
Yelp
"There's two teams worked for my moving. First day gave me excellent service. But 2nd lazy & rude & cheap guy's made me upset. They don't use supplies as much as needed."
Yelp
"I have a lot of respect for someone who can own up to their mistakes. The owner was able to do so when a series of errors lead to a really stressful and contentious move."
Is Zeromax Moving and Storage licensed & insured?
Yes. Zeromax Moving and Storage holds active FMCSA registration under the legal name ZEROMAX MOVING AND STORAGE LLC. They operate 1 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 06/01/2026 |
| Fleet size | 1 power units | 06/01/2026 |
| FMCSA inspections | 0 total inspections | 06/01/2026 |
New York requires moving companies to have a license and obtain a New York Department of Transportation (NYDOT) number. A NYDOT license ensures your mover is in compliance with the state's safety, insurance, and operational regulations. You can verify Zeromax Moving and Storage's active status on the New York licensed movers database.
How moveBuddha rated Zeromax Moving and Storage
Zeromax Moving and Storage earns a 4.6/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Zeromax Moving and Storage | What it measures |
|---|---|---|
| Industry experience | 4.72/5 | Years in operation, fleet size & locations |
| Review quality | 4.5/5 | Volume & sentiment of customer reviews |
| Customer service | 4.72/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.42/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 4.56/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4/5 | Market presence & industry recognition |
Our summary of Zeromax Moving and Storage
ZeroMax Moving and Storage turns stressful moves into smooth experiences for most customers, standing out with efficient service and careful handling of belongings. Feedback from 474 customers shows 86.5% praised the company’s speed, professionalism, and affordable rates—so key factors like efficient service, careful and polite staff, and lower costs are strengths. Many highlighted how carefully their items were packed, how fast the team worked, and that the quoted price often beat competitors. By contrast, 12.4% of feedback focused on clear issues: damage to items is the leading complaint, followed by customers being surprised by extra charges or missing items. A few shared stories of property broken during transit or dissatisfaction with compensation for lost or damaged goods. Only 1.1% provided neutral feedback, typically over delays or inconsistent staffing. Compared to many other moving companies, customer responses show that ZeroMax is repeatedly trusted for quick, fairly priced, and careful movers, but the risk of damage or extra fees—though less frequent—is still present. Most experiences were highly positive, but it's wise to confirm all details in advance and consider extra insurance for valuable items.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Zeromax Moving and Storage cost?
Zeromax Moving and Storage does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical New York moving costs across all home sizes and service types, see our New York moving cost guide.
How does Zeromax Moving and Storage compare to other New York City movers?
Zeromax Moving and Storage ranks alongside the top full-service movers in New York City on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top New York City movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.72 |
98% | A- | ||
|
4.66 |
85% | A+ | ||
|
4.66 |
55% | A+ | ||
|
4.66 |
95% | A+ | ||
|
4.76 |
90% | A+ | ||
|
4.62 |
62% | A+ | ||
|
4.64 |
92% | A+ | ||
|
4.62 |
96% | A+ | ||
|
4.62 |
95% | B | ||
|
4.62 |
95% | A+ |
How Zeromax Moving and Storage's ratings compare to other New York City movers
Zeromax Moving and Storage's Yelp rating (4.2/5) is in line with the average across the 163 movers analyzed in New York City, which carry an average Yelp rating of 3.7/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Zeromax Moving and Storage | 4.2/5 | -- |
| New York City movers | 3.7/5 | 163 movers |
| New York movers | 3.7/5 | 146 movers |
Final verdict: Zeromax Moving and Storage
Zeromax Moving and Storage earns a 4.6/5 moveBuddha score with 87% positive customer reviews across 474 verified reviews. With 7 years in business and 1 trucks operating across New York, Zeromax Moving and Storage is a solid option to consider for New York moves.
Best for:
- Customers prioritizing strong communication, crew professionalism, and reliable service experience
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Zeromax Moving and Storage
Is Zeromax Moving and Storage a legitimate, licensed mover?
Yes. Zeromax Moving and Storage holds active FMCSA registration. The company operates 1 trucks. You can verify their licensing status on the New York state regulator database.
How does Zeromax Moving and Storage's review score compare to other New York movers?
Zeromax Moving and Storage earns 87% positive customer reviews across 474 verified customer reviews. Its composite moveBuddha score is 4.6/5.
What services does Zeromax Moving and Storage offer?
Zeromax Moving and Storage is a full-service mover operating in New York. The company operates 1 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Zeromax Moving and Storage require a deposit?
Deposit requirements for Zeromax Moving and Storage depend on the type and timing of your move. Most New York full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Zeromax Moving and Storage been in business?
Zeromax Moving and Storage has been in business for 7 years, founded in 2019. The company holds active FMCSA registration.
How do I choose the right New York City moving company?
To pick the best New York City mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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