Morton Moving & Storage Review
Fact Checked by:
Positive Reviews
70%
across 33 reviews
moveBuddha Score
4.5/5
based on moveBuddha methodology
Years in Business
46
founded 1980
FMCSA Status
Active
Morton Moving & Storage is a 4.5/5-rated Tennessee full-service mover, operating since 1980 (46 years in business). Morton Moving & Storage earns 70% positive reviews across 33 verified customer reviews. The company holds active FMCSA registration and operates 6 trucks. All ratings reflect moveBuddha's independent analysis.
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Morton Moving & Storage at a glance
- Track record: 46 years in business with 70% positive customer reviews across 33 verified reviews.
- Scale: 6 trucks operating across Tennessee
- Industry experience: 4.72/5
- Customer service: 5/5
- Review quality: 4.16/5
- Quote accuracy: 4.14/5
What this review covers
Professional and polite staff
Careful handling
Quick moving process
Helpful movers
Highly recommended
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Company stats
Read full reviewIndustry experience 4.7
Companies with more years in business often outperform newer competitors. Morton Moving & Storage has been in business for 46 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and small-scale moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. Morton Moving & Storage has about 70% positive reviews across roughly 33 total reviews, with an average Yelp rating of 1.0.
Quote accuracy 4.1
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Morton Moving & Storage, and Morton Moving & Storage makes deposit expectations clear upfront.
Customer service 5.0
From responsiveness to follow-through, customer service is a big differentiator. Morton Moving & Storage emphasizes clear communication, careful handling.
Recent reviews
"Absolutely LOVED Morton Moving!!! The guys were polite, careful, and hard working! Could not have asked for a better team to help me move! They are awesome!! Kept us laughing too:)"
"They were very nice, punctual and were very careful with all our son's stuff. Excellent Job Guys !!!!"
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What do customers say about Morton Moving & Storage?
Across 33 verified customer reviews from multiple platforms, 70% are positive, 30% are negative, and 0% are neutral.
What customers like most about Morton Moving & Storage
- Professional and polite staff: Customers say the Morton Moving & Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Morton Moving & Storage's attention to detail.
- Quick moving process: The team at Morton Moving & Storage often gets the job done faster than expected, saving clients time.
- Helpful movers: Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.
- Highly recommended: Many reviewers said they would recommend Morton Moving & Storage to friends and family without hesitation.
Most common complaints about Morton Moving & Storage
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Misplaced or lost items: In some cases, belongings went missing or were delivered to the wrong location.
- Poor complaint handling: Customers expressed frustration over how slowly or dismissively their complaints were handled.
Positive Morton Moving & Storage Reviews
"Absolutely LOVED Morton Moving!!! The guys were polite, careful, and hard working! Could not have asked for a better team to help me move! They are awesome!! Kept us laughing too:)"
Deborah Wofford, Google
"They were very nice, punctual and were very careful with all our son's stuff. Excellent Job Guys !!!!"
Amy King, Google
"This was the first time that it was just so quick and painless. 10/10 would recommend!!!"
Negative Morton Moving & Storage Reviews
"They damaged pieces of furniture beyond repair. I filed a claim and sent pictures three months ago. I have heard nothing. I have contacted them three times in an attempt to resolve. Also, all of my tools disappeared prior to delivery."
"They broke my grandmother's marble table and more. My adjustable bed base is broke and they lost my power cord. I keep trying to get a claims report and I'm having no luck."
Yelp
"On 01/22/2020 they picked up my furniture. On 03/13/2020 they returned it. I had 3 boxes missing and damage to some furniture. I called to report, and they never sent a report."
Is Morton Moving & Storage licensed & insured?
Yes. Morton Moving & Storage holds active FMCSA registration under the legal name MORTON MOVING & STORAGE LLC. They operate 6 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 03/23/2026 |
| Fleet size | 6 power units | 03/23/2026 |
| FMCSA inspections | 0 total inspections | 03/23/2026 |
| Van line affiliation | Affiliated with a national van line | Jun 2026 |
Although a local license is not required in Tennessee, make sure the moving company you’ll be hiring is registered with U.S. Department of Transportation (USDOT). To verify if you’re dealing with a legal and licensed mover, you may ask them their USDOT registration number. You can verify Morton Moving & Storage's active status on the Tennessee licensed movers database.
How moveBuddha rated Morton Moving & Storage
Morton Moving & Storage earns a 4.5/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Morton Moving & Storage | What it measures |
|---|---|---|
| Industry experience | 4.72/5 | Years in operation, fleet size & locations |
| Review quality | 4.16/5 | Volume & sentiment of customer reviews |
| Customer service | 5/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.14/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4/5 | Google Business Profile rating & review volume |
| Yelp reviews | 4/5 | Yelp rating & review volume |
| BBB | 4.78/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 5/5 | Market presence & industry recognition |
Our summary of Morton Moving & Storage
Morton Moving & Storage stands out for its efficient and professional moving service. After analyzing 33 customer reviews, 70% reflected positive experiences. Most customers highlighted friendly, polite staff, careful handling of belongings, and quick, helpful teamwork. Many appreciated the hassle-free process and enthusiastically recommended the company. On the other hand, about 30% reported serious problems such as property damage, lost items, and poor follow-up on claims. Some negative feedback noted unresolved insurance issues and trouble recovering missing belongings. Compared to other moving companies, Morton receives higher marks for courteous and attentive crews, but more consistent handling of damage claims and communication could improve satisfaction.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Morton Moving & Storage cost?
Morton Moving & Storage does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
How does Morton Moving & Storage compare to other Jackson movers?
Morton Moving & Storage ranks alongside the top full-service movers in Jackson on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Jackson movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.5 |
70% | A+ | ||
|
4.26 |
93% | A+ | ||
|
4.56 |
91% | A+ | ||
|
4.48 |
89% | A+ | ||
|
4.38 |
63% | A | ||
|
4.36 |
80% | D |
How Morton Moving & Storage's ratings compare to other Jackson movers
Morton Moving & Storage's Yelp rating (1.0/5) is lower than the average across the 2 movers analyzed in Jackson, which carry an average Yelp rating of 1.8/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Morton Moving & Storage | 1.0/5 | -- |
| Jackson movers | 1.8/5 | 2 movers |
| Tennessee movers | 3.0/5 | 70 movers |
Final verdict: Morton Moving & Storage
Morton Moving & Storage earns a 4.5/5 moveBuddha score with 70% positive customer reviews across 33 verified reviews. With 46 years in business and 6 trucks operating across Tennessee, Morton Moving & Storage is a solid option to consider for Tennessee moves.
Best for:
- Customers prioritizing strong communication, crew professionalism, and reliable service experience
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Morton Moving & Storage
Is Morton Moving & Storage a legitimate, licensed mover?
Yes. Morton Moving & Storage holds active FMCSA registration. The company operates 6 trucks. You can verify their licensing status on the Tennessee state regulator database.
How does Morton Moving & Storage's review score compare to other Tennessee movers?
Morton Moving & Storage earns 70% positive customer reviews across 33 verified customer reviews. Its composite moveBuddha score is 4.5/5.
Why is Morton Moving & Storage's Yelp rating lower than other sources?
Morton Moving & Storage's 1.0/5 Yelp rating across 3 reviews differs from its scores on other platforms due to Yelp's review-filtering algorithm. Yelp filters out a high share of positive reviews from smaller-volume businesses, particularly those that don't advertise. Cross-referencing reviews from multiple sources gives a more complete picture of mover quality.
What services does Morton Moving & Storage offer?
Morton Moving & Storage is a full-service mover operating in Tennessee. The company operates 6 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Morton Moving & Storage require a deposit?
Deposit requirements for Morton Moving & Storage depend on the type and timing of your move. Most Tennessee full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Morton Moving & Storage been in business?
Morton Moving & Storage has been in business for 46 years, founded in 1980. The company holds active FMCSA registration.
Is Morton Moving & Storage associated with a van line?
Yes. Morton Moving & Storage is a local affiliate of a national van line. Learn what van lines are. Affiliation with a van line means access to a national network of resources and reputation, paired with local service attention.
How do I choose the right Jackson moving company?
To pick the best Jackson mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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