Riley Moving And Storage Review
Fact Checked by:
Positive Reviews
86%
across 42 reviews
moveBuddha Score
4.3/5
based on moveBuddha methodology
Riley Moving And Storage is a 4.3/5-rated Iowa full-service mover. Riley Moving And Storage earns 86% positive reviews across 42 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
Ready to see what Riley Moving And Storage would cost for your move?
Get a free, no-obligation quote in under 60 seconds. No deposit required.
Riley Moving And Storage at a glance
- Industry experience: 4.42/5
- Customer service: 4.42/5
- Review quality: 3.84/5
- Quote accuracy: 4.34/5
What this review covers
Professional and polite staff
Careful handling
Highly recommended
Efficient service
Quick moving process
Show details Hide details
Company stats
Read full reviewIndustry experience 4.4
Companies with more years in business often outperform newer competitors. Riley Moving And Storage has been in business for many years, demonstrating strong staying power in a competitive industry with services like international moving and interstate moving.
Review quality 3.8
Customer reviews are the clearest window into a mover’s reputation. Riley Moving And Storage has about 86% positive reviews across roughly 42 total reviews.
Quote accuracy 4.3
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Riley Moving And Storage.
Customer service 4.4
From responsiveness to follow-through, customer service is a big differentiator. Riley Moving And Storage emphasizes clear communication, careful handling.
Recent reviews
Jayson arrived promptly to estimate our move. The crew was respectful, packed well, and delivered on time. Everything arrived safely. Zero complaints; highly recommend!
Could not have had a better moving experience! Friendly, professional service from everyone. Would definitely recommend Riley Moving and Storage.
DOT number
Address
Payment methods
Phone
What do customers say about Riley Moving And Storage?
Across 42 verified customer reviews from multiple platforms, 86% are positive, 5% are negative, and 10% are neutral.
What customers like most about Riley Moving And Storage
- Professional and polite staff: Customers say the Riley Moving And Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Riley Moving And Storage's attention to detail.
- Highly recommended: Many reviewers said they would recommend Riley Moving And Storage to friends and family without hesitation.
- Efficient service: Many customers praise Riley Moving And Storage for completing moves smoothly and with minimal downtime.
- Quick moving process: The team at Riley Moving And Storage often gets the job done faster than expected, saving clients time.
Most common complaints about Riley Moving And Storage
- Misplaced or lost items: In some cases, belongings went missing or were delivered to the wrong location.
- Inaccurate estimates: Estimates from Riley Moving And Storage were sometimes way off from what customers were ultimately billed.
- Higher-than-expected costs: Final bills were occasionally much higher than initial estimates, upsetting customers.
Positive Riley Moving And Storage Reviews
Jayson arrived promptly to estimate our move. The crew was respectful, packed well, and delivered on time. Everything arrived safely. Zero complaints; highly recommend!
Could not have had a better moving experience! Friendly, professional service from everyone. Would definitely recommend Riley Moving and Storage.
Crew was professional, careful, and friendly during our cross-country move. Packing and unloading went smoothly. Would use again.
Negative Riley Moving And Storage Reviews
Movers showed up with only two helpers and the driver recovering from surgery, then my sons helped. Items not all delivered, damaged furniture, and no response to my emails. Paid over 17k for this move.
Neutral Riley Moving And Storage Reviews
The estimate was way off. Move cost jumped from $6,000 to $11,000, with communication issues on important items. Brenda was very helpful, but this was a frustrating process.
Ok
How moveBuddha rated Riley Moving And Storage
Riley Moving And Storage earns a 4.3/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Riley Moving And Storage | What it measures |
|---|---|---|
| Industry experience | 4.42/5 | Years in operation, fleet size & locations |
| Review quality | 3.84/5 | Volume & sentiment of customer reviews |
| Customer service | 4.42/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.34/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 4.34/5 | Yelp rating & review volume |
| BBB | 3/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4/5 | Market presence & industry recognition |
Our summary of Riley Moving And Storage
Riley Moving And Storage shines for its professional, careful team, efficient service, and consistent follow-through according to 42 pieces of customer feedback. 85.7% of input praised the crew’s politeness, reliable communication, quick and careful moves, and honest, upfront pricing. Many expressed strong recommendations and noted belongings arrived undamaged and on time, matching or exceeding expectations for full-service movers. Some critical feedback (4.8%) focused on missing items, damaged furniture, or difficulty getting a timely response when issues arose, especially during a high-cost move. Neutral 3-star feedback (9.5%) leaned on frustrations with move estimates being inaccurate and costs much higher than expected. Compared to industry averages, Riley’s staff professionalism, careful handling, and efficiency stand out. Still, estimates and post-move issue resolution sometimes fall short of the company’s strong standards.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Riley Moving And Storage cost?
Riley Moving And Storage does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical Iowa moving costs across all home sizes and service types, see our Iowa moving cost guide.
How does Riley Moving And Storage compare to other Des Moines movers?
Riley Moving And Storage ranks alongside the top full-service movers in Des Moines on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Des Moines movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.5 |
92% | A+ | ||
|
4.44 |
93% | A+ | ||
|
4.34 |
64% | A+ | ||
|
4.34 |
100% | A+ | ||
|
4.28 |
92% | A+ | ||
|
4.28 |
68% | N/A | ||
4.14 |
72% | A+ | ||
|
4.12 |
100% | C | ||
|
4.3 |
86% | N/A | ||
|
4.0 |
100% | N/A |
Final verdict: Riley Moving And Storage
Riley Moving And Storage earns a 4.3/5 moveBuddha score with 86% positive customer reviews across 42 verified reviews.
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Riley Moving And Storage
How does Riley Moving And Storage's review score compare to other Iowa movers?
Riley Moving And Storage earns 86% positive customer reviews across 42 verified customer reviews. Its composite moveBuddha score is 4.3/5.
What services does Riley Moving And Storage offer?
Riley Moving And Storage is a full-service mover operating in Iowa. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Riley Moving And Storage require a deposit?
Deposit requirements for Riley Moving And Storage depend on the type and timing of your move. Most Iowa full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Riley Moving And Storage been in business?
Riley Moving And Storage's exact founding year is not publicly listed.
Is Riley Moving And Storage associated with a van line?
Yes. Riley Moving And Storage is a local affiliate of a national van line. Learn what van lines are. Affiliation with a van line means access to a national network of resources and reputation, paired with local service attention.
How do I choose the right Des Moines moving company?
To pick the best Des Moines mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
Thinking about booking Riley Moving And Storage?
Compare Riley Moving And Storage's quote against other top Iowa movers. moveBuddha users save an average of 30% by comparing 3+ quotes before booking.
Helpful Iowa moving resources
If Riley Moving And Storage isn't the right fit, explore other top-rated Iowa movers and popular Iowa moving routes below.
Iowa moving services
Popular Iowa moving routes
