Shur-Way Moving and Cartage Review
Fact Checked by:
Positive Reviews
79%
across 274 reviews
moveBuddha Score
4.4/5
based on moveBuddha methodology
Years in Business
71
founded 1955
FMCSA Status
Active
Satisfactory rating
Shur-Way Moving and Cartage is a 4.4/5-rated Illinois full-service mover, operating since 1955 (71 years in business). Shur-Way Moving and Cartage earns 79% positive reviews across 274 verified customer reviews. The company holds active FMCSA registration with a satisfactory safety rating and operates 50 trucks. All ratings reflect moveBuddha's independent analysis.
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Shur-Way Moving and Cartage at a glance
- Track record: 71 years in business with 79% positive customer reviews across 274 verified reviews.
- Scale: 50 trucks operating across Illinois
- Industry experience: 5/5
- Customer service: 4.42/5
- Review quality: 4.16/5
- Quote accuracy: 4.14/5
What this review covers
Professional and polite staff
Careful handling
Efficient service
Quick moving process
Highly recommended
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Shur-Way Moving and Cartage has been in business for 71 years, demonstrating strong staying power in a competitive industry with services like international moving and interstate moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. Shur-Way Moving and Cartage has about 79% positive reviews across roughly 274 total reviews, with an average Yelp rating of 3.0.
Quote accuracy 4.1
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Shur-Way Moving and Cartage.
Customer service 4.4
From responsiveness to follow-through, customer service is a big differentiator. Shur-Way Moving and Cartage emphasizes clear communication, careful handling.
Recent reviews
"The crew was super efficient and handled my items with care. They were friendly and professional, making our move stress-free. Would definitely recommend them to anyone needing reliable movers!"
"Shur-Way made our cross-country move easy. Prompt, careful packing, excellent communication, and everything arrived intact. No hidden fees, and they finished under estimate. Highly recommended!"
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What do customers say about Shur-Way Moving and Cartage?
Across 274 verified customer reviews from multiple platforms, 79% are positive, 20% are negative, and 1% are neutral.
What customers like most about Shur-Way Moving and Cartage
- Professional and polite staff: Customers say the Shur-Way Moving and Cartage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Shur-Way Moving and Cartage's attention to detail.
- Efficient service: Many customers praise Shur-Way Moving and Cartage for completing moves smoothly and with minimal downtime.
- Quick moving process: The team at Shur-Way Moving and Cartage often gets the job done faster than expected, saving clients time.
- Highly recommended: Many reviewers said they would recommend Shur-Way Moving and Cartage to friends and family without hesitation.
Most common complaints about Shur-Way Moving and Cartage
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Misplaced or lost items: In some cases, belongings went missing or were delivered to the wrong location.
- Poor complaint handling: Customers expressed frustration over how slowly or dismissively their complaints were handled.
Positive Shur-Way Moving and Cartage Reviews
"The crew was super efficient and handled my items with care. They were friendly and professional, making our move stress-free. Would definitely recommend them to anyone needing reliable movers!"
"Shur-Way made our cross-country move easy. Prompt, careful packing, excellent communication, and everything arrived intact. No hidden fees, and they finished under estimate. Highly recommended!"
"I have moved with ShurWay at least 5 times and never had a claim. Estimates are spot on and the employees are great to work with, both in the office and at the move site."
Negative Shur-Way Moving and Cartage Reviews
Artice Melvin, Google
"Recliner couches, family china, electric bike, picture frames, lamps, and more were all broken. My wife’s cricut and Nintendo Switch games were missing. Claimed items only reimbursed at a fraction of replacement cost."
"Many of my items that they packed arrived broken. A sofa frame was warped, they packed fragile items with heavy tools. If negative stars were an option they'd get all 5."
"We had a terrible experience… The more we unpack the more broken property we find. Customer service staff was rude and non-responsive. They refused to pay for full damages."
Neutral Shur-Way Moving and Cartage Reviews
"Not the experience I was hoping for. Loading was great, but it took 12 days to deliver, driver had to unload alone, 3-hour job took 7 hours."
"Half good, half bad. Movers in IL seemed untrained, left me uninformed, damaged furniture. Delivery team in AZ was great and explained everything well."
Is Shur-Way Moving and Cartage licensed & insured?
Yes. Shur-Way Moving and Cartage holds active FMCSA registration under the legal name SHUR-WAY MOVING & CARTAGE CO. The company holds a satisfactory safety rating from the FMCSA. They operate 50 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 02/09/2026 |
| Safety rating | Satisfactory | 02/09/2026 |
| Fleet size | 50 power units | 02/09/2026 |
| FMCSA inspections | 0 total inspections | 02/09/2026 |
In Illinois, regulations on in-state moves and local movers are set forth by the Illinois Commerce Commission. To move household goods locally and intrastate, companies need to have a Certificate of Public Convenience and Necessity, so make sure the companies you’re considering have one and that it’s current. You can verify Shur-Way Moving and Cartage's active status on the Illinois licensed movers database.
How moveBuddha rated Shur-Way Moving and Cartage
Shur-Way Moving and Cartage earns a 4.4/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Shur-Way Moving and Cartage | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.16/5 | Volume & sentiment of customer reviews |
| Customer service | 4.42/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.14/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 4.56/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of Shur-Way Moving and Cartage
Shur-Way Moving and Cartage stands out for its consistently high-quality service, analyzed across 274 customer reviews. About 79% of feedback is positive, which sets Shur-Way apart from many competitors. Customers repeatedly highlight professional and polite staff, careful handling of items, efficient service, quick moving processes, and a strong track record of recommendations. Many clients report smooth relocations, accurate estimates, and respectful teams who treat belongings with care. Negative feedback makes up about 20%, with some customers experiencing damaged or lost items and difficulty resolving complaints—issues often tied to moves involving unique or high-value possessions. A few note slow resolution or unprofessional claim responses. Neutral feedback is rare, with just 0.7% expressing mixed experiences involving delivery delays or inconsistent service levels. Across hundreds of moves, Shur-Way earns praise for reliable support and a service-oriented culture, while maintaining a reputation that consistently outshines the typical moving company experience.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Shur-Way Moving and Cartage cost?
Shur-Way Moving and Cartage does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
How does Shur-Way Moving and Cartage compare to other Grayslake movers?
Shur-Way Moving and Cartage ranks alongside the top full-service movers in Grayslake on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Grayslake movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.4 |
79% | A+ | ||
|
4.48 |
94% | A+ | ||
|
4.56 |
78% | A+ | ||
|
4.5 |
84% | A+ | ||
|
4.64 |
56% | A+ | ||
|
4.76 |
96% | A+ | ||
|
4.36 |
70% | A+ | ||
|
4.44 |
80% | A- | ||
|
4.64 |
94% | A+ | ||
|
4.64 |
68% | A+ |
How Shur-Way Moving and Cartage's ratings compare to other Grayslake movers
Shur-Way Moving and Cartage's Yelp rating (3.0/5) is lower than the average across the 66 movers analyzed in Grayslake, which carry an average Yelp rating of 3.6/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Shur-Way Moving and Cartage | 3.0/5 | -- |
| Grayslake movers | 3.6/5 | 66 movers |
| Illinois movers | 3.5/5 | 99 movers |
Final verdict: Shur-Way Moving and Cartage
Shur-Way Moving and Cartage earns a 4.4/5 moveBuddha score with 79% positive customer reviews across 274 verified reviews. With 71 years in business and 50 trucks operating across Illinois, Shur-Way Moving and Cartage is a solid option to consider for Illinois moves.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Shur-Way Moving and Cartage
Is Shur-Way Moving and Cartage a legitimate, licensed mover?
Yes. Shur-Way Moving and Cartage holds active FMCSA registration. The company operates 50 trucks. You can verify their licensing status on the Illinois state regulator database.
How does Shur-Way Moving and Cartage's review score compare to other Illinois movers?
Shur-Way Moving and Cartage earns 79% positive customer reviews across 274 verified customer reviews. Its composite moveBuddha score is 4.4/5.
Why is Shur-Way Moving and Cartage's Yelp rating lower than other sources?
Shur-Way Moving and Cartage's 3.0/5 Yelp rating across 69 reviews differs from its scores on other platforms due to Yelp's review-filtering algorithm. Yelp filters out a high share of positive reviews from smaller-volume businesses, particularly those that don't advertise. Cross-referencing reviews from multiple sources gives a more complete picture of mover quality.
What services does Shur-Way Moving and Cartage offer?
Shur-Way Moving and Cartage is a full-service mover operating in Illinois. The company operates 50 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Shur-Way Moving and Cartage require a deposit?
Deposit requirements for Shur-Way Moving and Cartage depend on the type and timing of your move. Most Illinois full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Shur-Way Moving and Cartage been in business?
Shur-Way Moving and Cartage has been in business for 71 years, founded in 1955. The company holds active FMCSA registration.
How do I choose the right Grayslake moving company?
To pick the best Grayslake mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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