ILS Relocation Review
Fact Checked by:
Positive Reviews
96%
across 216 reviews
moveBuddha Score
4.4/5
based on moveBuddha methodology
Years in Business
75
founded 1951
FMCSA Status
Active
Satisfactory rating
ILS Relocation is a 4.4/5-rated Kentucky full-service mover, operating since 1951 (75 years in business). ILS Relocation earns 96% positive reviews across 216 verified customer reviews. The company holds active FMCSA registration with a satisfactory safety rating and operates 2 trucks. All ratings reflect moveBuddha's independent analysis.
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ILS Relocation at a glance
- Track record: 75 years in business with 96% positive customer reviews across 216 verified reviews.
- Scale: 2 trucks operating across Kentucky
- Industry experience: 5/5
- Customer service: 4.42/5
- Review quality: 3.84/5
- Quote accuracy: 4.24/5
What this review covers
Professional and polite staff
Efficient service
Careful handling
Quick moving process
Good communication
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. ILS Relocation has been in business for 75 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and small-scale moving.
Review quality 3.8
Customer reviews are the clearest window into a mover’s reputation. ILS Relocation has about 96% positive reviews across roughly 216 total reviews.
Quote accuracy 4.2
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from ILS Relocation. Discounts may be available for groups like military.
Customer service 4.4
From responsiveness to follow-through, customer service is a big differentiator. ILS Relocation emphasizes clear communication, careful handling, and visibility during transit through shipment tracking.
Recent reviews
"The crew did an outstanding job. Arrived on time, were respectful and professional and finished the job fast and efficiently! Excellent job!"
"Brad, Mary, and team were extremely professional! Will definitely want to use again and highly recommended!"
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What do customers say about ILS Relocation?
Across 216 verified customer reviews from multiple platforms, 96% are positive, 3% are negative, and 1% are neutral.
What customers like most about ILS Relocation
- Professional and polite staff: Customers say the ILS Relocation's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Efficient service: Many customers praise ILS Relocation for completing moves smoothly and with minimal downtime.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to ILS Relocation's attention to detail.
- Quick moving process: The team at ILS Relocation often gets the job done faster than expected, saving clients time.
- Good communication: Reviewers frequently mention clear, consistent updates from ILS Relocation throughout the moving process.
Most common complaints about ILS Relocation
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Misplaced or lost items: In some cases, belongings went missing or were delivered to the wrong location.
- Unprofessional behavior: Complaints included movers using foul language, showing up late, or acting inappropriately.
Positive ILS Relocation Reviews
"The crew did an outstanding job. Arrived on time, were respectful and professional and finished the job fast and efficiently! Excellent job!"
"Brad, Mary, and team were extremely professional! Will definitely want to use again and highly recommended!"
"They treated my things as if it was their own. I am very pleased with the service."
Negative ILS Relocation Reviews
"Found a packer sleeping on my guest bed. Numerous boxes needed repacking. Broke our buffet table. Signed damage statements for the house. Would give less than one-star if possible."
"They lost the entirety of our items crated for long term storage (military)! They dragged us along for 4 months with claims. Absolutely shameful. Do not use this company for long term storage if you ever want to have your items back!"
"During the packing process, things were thrown in the truck, some items weren't even in a box causing damage. TV was improperly packed causing damage. Would not accept these guys to be my movers again."
Neutral ILS Relocation Reviews
"Ann and Mary assisted with packing. Professional, friendly, and patient. However, they did not leave a box for bedding or pack the living room TV as promised."
"The packers Angel, Jaylen and Megan were great! Very flexible and professional. There was some miscommunication with the coordinator of my move with my pack date and load date."
Is ILS Relocation licensed & insured?
Yes. ILS Relocation holds active FMCSA registration under the legal name LYNN MOVING & STORAGE INC. The company holds a satisfactory safety rating from the FMCSA. They operate 2 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 03/19/2026 |
| Safety rating | Satisfactory | 03/19/2026 |
| Fleet size | 2 power units | 03/19/2026 |
| FMCSA inspections | 0 total inspections | 03/19/2026 |
| Van line affiliation | Affiliated with a national van line | Jun 2026 |
Movers in Kentucky are licensed and regulated by the Kentucky Transportation Cabinet (KYTC) – Division of Motor Carriers. Moving companies that operate within the state must carry adequate cargo insurance and file public tariffs detailing the services they offer and the cost for each. The KYTC can assist consumers with resolving disputes with movers, but only after a customer makes a formal written complaint. You can verify ILS Relocation's active status on the Kentucky licensed movers database.
How moveBuddha rated ILS Relocation
ILS Relocation earns a 4.4/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | ILS Relocation | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 3.84/5 | Volume & sentiment of customer reviews |
| Customer service | 4.42/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.24/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4/5 | Google Business Profile rating & review volume |
| Yelp reviews | 4/5 | Yelp rating & review volume |
| BBB | 4.56/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 5/5 | Market presence & industry recognition |
Our summary of ILS Relocation
Moving with ILS Relocation stands out for its professionalism and efficiency, according to 216 pieces of customer feedback. An outstanding 96% of reviewers expressed satisfaction, praising the team’s courteous attitude and reliable, swift handling of their moves. Staff are often described as friendly, organized, and skilled at safely packaging belongings. Fast service and strong communication consistently set ILS apart from typical moving companies, making relocations noticeably less stressful. Numerous customers highlighted careful treatment of property and a seamless moving process. On the less positive side, a small fraction reported damaged or lost items and instances of unprofessional conduct. Some negative input mentioned poorly packed items, missing furniture, or lack of follow-through with claims. Neutral feedback commonly noted minor logistical errors. While nearly all feedback points to a smooth and trustworthy experience, prospective clients should remain aware of possible, though rare, issues with item handling or claims. ILS Relocation earns higher marks for professional movers and efficiency than most competitors in this space.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does ILS Relocation cost?
ILS Relocation does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
How does ILS Relocation compare to other Elizabethtown movers?
ILS Relocation ranks alongside the top full-service movers in Elizabethtown on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Elizabethtown movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.58 |
94% | A+ | ||
|
4.5 |
86% | A+ | ||
|
4.58 |
84% | A+ | ||
|
4.52 |
80% | A | ||
|
4.62 |
96% | A+ | ||
|
4.52 |
89% | A+ | ||
|
4.4 |
96% | A+ | ||
|
4.34 |
86% | A | ||
|
4.38 |
87% | A+ | ||
|
4.36 |
20% | A+ |
Final verdict: ILS Relocation
ILS Relocation earns a 4.4/5 moveBuddha score with 96% positive customer reviews across 216 verified reviews. With 75 years in business and 2 trucks operating across Kentucky, ILS Relocation is a solid option to consider for Kentucky moves.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about ILS Relocation
Is ILS Relocation a legitimate, licensed mover?
Yes. ILS Relocation holds active FMCSA registration. The company operates 2 trucks. You can verify their licensing status on the Kentucky state regulator database.
How does ILS Relocation's review score compare to other Kentucky movers?
ILS Relocation earns 96% positive customer reviews across 216 verified customer reviews. Its composite moveBuddha score is 4.4/5.
What services does ILS Relocation offer?
ILS Relocation is a full-service mover operating in Kentucky. The company operates 2 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does ILS Relocation require a deposit?
Deposit requirements for ILS Relocation depend on the type and timing of your move. Most Kentucky full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has ILS Relocation been in business?
ILS Relocation has been in business for 75 years, founded in 1951. The company holds active FMCSA registration.
Is ILS Relocation associated with a van line?
Yes. ILS Relocation is a local affiliate of a national van line. Learn what van lines are. Affiliation with a van line means access to a national network of resources and reputation, paired with local service attention.
How do I choose the right Elizabethtown moving company?
To pick the best Elizabethtown mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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