Fitton Moving & Storage Inc Review
Fact Checked by:
Positive Reviews
71%
across 49 reviews
moveBuddha Score
4.3/5
based on moveBuddha methodology
Years in Business
38
founded 1988
FMCSA Status
Active
Fitton Moving & Storage Inc is a 4.3/5-rated Massachusetts full-service mover, operating since 1988 (38 years in business). Fitton Moving & Storage Inc earns 71% positive reviews across 49 verified customer reviews. The company holds active FMCSA registration and operates 4 trucks. All ratings reflect moveBuddha's independent analysis.
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Fitton Moving & Storage Inc at a glance
- Track record: 38 years in business with 71% positive customer reviews across 49 verified reviews.
- Scale: 4 trucks operating across Massachusetts
- Industry experience: 5/5
- Customer service: 4.42/5
- Review quality: 3.84/5
- Quote accuracy: 44/5
What this review covers
Professional and polite staff
Efficient service
Careful handling
Affordable rates
Helpful movers
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Fitton Moving & Storage Inc has been in business for 38 years, demonstrating strong staying power in a competitive industry with services like interstate moving and intrastate moving.
Review quality 3.8
Customer reviews are the clearest window into a mover’s reputation. Fitton Moving & Storage Inc has about 71% positive reviews across roughly 49 total reviews, with an average Yelp rating of 3.1.
Quote accuracy 4.0
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Fitton Moving & Storage Inc.
Customer service 4.4
From responsiveness to follow-through, customer service is a big differentiator. Fitton Moving & Storage Inc emphasizes clear communication, careful handling.
Recent reviews
"The movers are always efficient, careful, hard working and friendly. Great rates compared to other companies. Can’t recommend them enough!"
"Everyone (Dave, Maggie, Cam, Shaquille) were wonderful to work with. We will be recommending them to everyone we know."
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What do customers say about Fitton Moving & Storage Inc?
Across 49 verified customer reviews from multiple platforms, 71% are positive, 25% are negative, and 4% are neutral.
What customers like most about Fitton Moving & Storage Inc
- Professional and polite staff: Customers say the Fitton Moving & Storage Inc's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Efficient service: Many customers praise Fitton Moving & Storage Inc for completing moves smoothly and with minimal downtime.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Fitton Moving & Storage Inc's attention to detail.
- Affordable rates: Many reviewers found Fitton Moving & Storage Inc to be more budget-friendly than competitors without sacrificing quality.
- Helpful movers: Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.
Most common complaints about Fitton Moving & Storage Inc
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Higher-than-expected costs: Final bills were occasionally much higher than initial estimates, upsetting customers.
- Unfriendly or rude staff: A few customers felt disrespected by curt or unhelpful movers or office staff.
Positive Fitton Moving & Storage Inc Reviews
Jennessa Battaini, Google
"The movers are always efficient, careful, hard working and friendly. Great rates compared to other companies. Can’t recommend them enough!"
Kerry Seretto, Google
"Everyone (Dave, Maggie, Cam, Shaquille) were wonderful to work with. We will be recommending them to everyone we know."
Troy Wagner, Google
"They treated our belongings as if they were their own, taking extra care with valuables & fragile items. Their price can’t be beat."
Negative Fitton Moving & Storage Inc Reviews
J L, Google
"Multiple items were broken and David J. Arsenault failed to inspect the damage but gave a low ball offer for repairs. Avoid at all costs!"
Carol Freedman, Google
"Estimate was for $800 but when we got the bill it was well over $1800. They knew up front what had to be moved. Not a very honest and reputable company."
Lorie Feliciano, Google
"Horrible customer service, owner has aggressive anger issues, came off very intimidating with threats after overcharging and damaging furniture."
Neutral Fitton Moving & Storage Inc Reviews
Jay, Google
"Good storage"
Matthew Cloutier, Google
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Is Fitton Moving & Storage Inc licensed & insured?
Yes. Fitton Moving & Storage Inc holds active FMCSA registration under the legal name FITTON VAN & STORAGE INC. They operate 4 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 03/04/2026 |
| Fleet size | 4 power units | 03/04/2026 |
| FMCSA inspections | 0 total inspections | 03/04/2026 |
Moving companies in Massachusetts are required to obtain a license from the Massachusetts Department of Public Utilities – Transportation Oversight Division to provide local and intrastate moving services in Massachusetts movers must carry adequate cargo insurance and publicly file their tariffs required to list the services they provide and the cost for each. You can verify Fitton Moving & Storage Inc's active status on the Massachusetts licensed movers database.
How moveBuddha rated Fitton Moving & Storage Inc
Fitton Moving & Storage Inc earns a 4.3/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Fitton Moving & Storage Inc | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 3.84/5 | Volume & sentiment of customer reviews |
| Customer service | 4.42/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.04/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 5/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of Fitton Moving & Storage Inc
Moving with Fitton Moving & Storage Inc means dealing with a team widely praised for professionalism, efficiency, and friendly service. Of 49 customer feedback analyzed, over 71% were positive, reflecting well-trained, cautious movers who regularly deliver careful handling and affordable rates. Many noted the movers’ willingness to help, attentiveness, and ability to meet or beat estimated costs compared to more expensive competitors. Friendly staff members and the ability to accommodate last-minute changes stand out as particular strengths. In contrast, negative feedback accounts for about a quarter of the total. The top grievances involve damaged belongings, much higher-than-promised costs, and rude or unresponsive staff—especially regarding claim resolution and communication breakdowns. Fitton scores well above the typical industry rate for positive feedback, yet faces recurring complaints similar to other moving and storage companies, especially with billing transparency and handling disputes. For most, careful and pleasant movers define the experience, but a few report significant dissatisfaction with damage and billing practices.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Fitton Moving & Storage Inc cost?
Fitton Moving & Storage Inc does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
How does Fitton Moving & Storage Inc compare to other Fitchburg movers?
Fitton Moving & Storage Inc ranks alongside the top full-service movers in Fitchburg on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Fitchburg movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.3 |
71% | A+ | ||
|
4.56 |
99% | A+ | ||
|
4.58 |
80% | A+ | ||
|
4.44 |
100% | A+ | ||
|
4.64 |
99% | A+ | ||
|
4.5 |
97% | A+ | ||
|
4.7 |
96% | A+ | ||
|
4.66 |
89% | A+ | ||
|
4.48 |
85% | A+ | ||
|
4.5 |
98% | A+ |
How Fitton Moving & Storage Inc's ratings compare to other Fitchburg movers
Fitton Moving & Storage Inc's Yelp rating (3.1/5) is lower than the average across the 71 movers analyzed in Fitchburg, which carry an average Yelp rating of 4.0/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Fitton Moving & Storage Inc | 3.1/5 | -- |
| Fitchburg movers | 4.0/5 | 71 movers |
| Massachusetts movers | 4.0/5 | 106 movers |
Final verdict: Fitton Moving & Storage Inc
Fitton Moving & Storage Inc earns a 4.3/5 moveBuddha score with 71% positive customer reviews across 49 verified reviews. With 38 years in business and 4 trucks operating across Massachusetts, Fitton Moving & Storage Inc is a solid option to consider for Massachusetts moves.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Fitton Moving & Storage Inc
Is Fitton Moving & Storage Inc a legitimate, licensed mover?
Yes. Fitton Moving & Storage Inc holds active FMCSA registration. The company operates 4 trucks. You can verify their licensing status on the Massachusetts state regulator database.
How does Fitton Moving & Storage Inc's review score compare to other Massachusetts movers?
Fitton Moving & Storage Inc earns 71% positive customer reviews across 49 verified customer reviews. Its composite moveBuddha score is 4.3/5.
What services does Fitton Moving & Storage Inc offer?
Fitton Moving & Storage Inc is a full-service mover operating in Massachusetts. The company operates 4 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Fitton Moving & Storage Inc require a deposit?
Deposit requirements for Fitton Moving & Storage Inc depend on the type and timing of your move. Most Massachusetts full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Fitton Moving & Storage Inc been in business?
Fitton Moving & Storage Inc has been in business for 38 years, founded in 1988. The company holds active FMCSA registration.
How do I choose the right Fitchburg moving company?
To pick the best Fitchburg mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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