Five College Movers Review
Fact Checked by:
Positive Reviews
97%
across 215 reviews
moveBuddha Score
4.6/5
based on moveBuddha methodology
Years in Business
17
founded 2009
FMCSA Status
Active
Five College Movers is a 4.6/5-rated Massachusetts full-service mover, operating since 2009 (17 years in business). Five College Movers earns 97% positive reviews across 215 verified customer reviews. The company holds active FMCSA registration and operates 6 trucks. All ratings reflect moveBuddha's independent analysis.
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Five College Movers at a glance
- Track record: 17 years in business with 97% positive customer reviews across 215 verified reviews.
- Scale: 6 trucks operating across Massachusetts
- Industry experience: 5/5
- Customer service: 5/5
- Review quality: 4.16/5
- Quote accuracy: 4.14/5
What this review covers
Professional and polite staff
Efficient service
Careful handling
Quick moving process
Good communication
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Five College Movers has been in business for 17 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and small-scale moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. Five College Movers has about 97% positive reviews across roughly 215 total reviews, with an average Yelp rating of 2.2.
Quote accuracy 4.1
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Five College Movers, and Five College Movers makes deposit expectations clear upfront. Discounts may be available for groups like seniors.
Customer service 5.0
From responsiveness to follow-through, customer service is a big differentiator. Five College Movers emphasizes clear communication, careful handling.
Recent reviews
"The team at Five College Movers was professional and friendly throughout the whole process, from booking to moving to follow-up. I would recommend 100%."
"Our move couldn’t have gone better. The movers figured it out & got everything in. Professional, knowledgeable & thoughtful. Highly recommended!"
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What do customers say about Five College Movers?
Across 215 verified customer reviews from multiple platforms, 97% are positive, 3% are negative, and 1% are neutral.
What customers like most about Five College Movers
- Professional and polite staff: Customers say the Five College Movers's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Efficient service: Many customers praise Five College Movers for completing moves smoothly and with minimal downtime.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Five College Movers's attention to detail.
- Quick moving process: The team at Five College Movers often gets the job done faster than expected, saving clients time.
- Good communication: Reviewers frequently mention clear, consistent updates from Five College Movers throughout the moving process.
Most common complaints about Five College Movers
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Lack of communication: Poor or inconsistent updates from Five College Movers left some customers feeling in the dark.
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some Five College Movers clients.
Positive Five College Movers Reviews
"The team at Five College Movers was professional and friendly throughout the whole process, from booking to moving to follow-up. I would recommend 100%."
Susan Stark, Google
"Our move couldn’t have gone better. The movers figured it out & got everything in. Professional, knowledgeable & thoughtful. Highly recommended!"
"They made my move so easy! Arrived on time, worked quickly, were very nice and respectful of my stuff. Don’t hesitate to hire them!"
Negative Five College Movers Reviews
"Update: They did NOT follow through with the Damage Claims process. I'm still waiting a month+ for a response on 3 damage claims. Added stress to my recent move."
"An item was lost along the way and Bobby assured me it would not be a problem. Numerous unanswered emails and calls for compensation claim."
"This company is a liar. They scam you for everything, charge for stuff you don’t use, and never return calls after the sale. Extra charges placed without authorization."
Neutral Five College Movers Reviews
"What took me and 2 of my buddies 4.5 hours to do took them 7.5 hours, charged $300 for tape and shrink wrap! Charged $2400 to move 3.2 miles!!!"
Is Five College Movers licensed & insured?
Yes. Five College Movers holds active FMCSA registration under the legal name FIVE COLLEGE MOVERS LLC. They operate 6 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 02/05/2026 |
| Fleet size | 6 power units | 02/05/2026 |
| FMCSA inspections | 0 total inspections | 02/05/2026 |
Moving companies in Massachusetts are required to obtain a license from the Massachusetts Department of Public Utilities – Transportation Oversight Division to provide local and intrastate moving services in Massachusetts movers must carry adequate cargo insurance and publicly file their tariffs required to list the services they provide and the cost for each. You can verify Five College Movers's active status on the Massachusetts licensed movers database.
How moveBuddha rated Five College Movers
Five College Movers earns a 4.6/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Five College Movers | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.16/5 | Volume & sentiment of customer reviews |
| Customer service | 5/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.14/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 4.66/5 | Yelp rating & review volume |
| BBB | 5/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4/5 | Market presence & industry recognition |
Our summary of Five College Movers
Moving just got easier for customers choosing Five College Movers. Out of 215 feedback analyzed, nearly 97% praised fast, professional movers who communicate clearly, handle belongings with care, and keep the process smooth from booking through delivery. Clients highlight courteous staff and quick, efficient moving as standout strengths. In contrast, a few customers cited damaged or lost items, poor follow-up on claims, and unexpected charges—issues that appear less common here than with many national movers. Transparency, quality of service, and reliability set this company apart based on customer input. Negative experiences are rare but sometimes involve unresolved damage and communication lapses.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Five College Movers cost?
Five College Movers does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
How does Five College Movers compare to other Springfield movers?
Five College Movers ranks alongside the top full-service movers in Springfield on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Springfield movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.48 |
100% | A+ | ||
|
4.56 |
64% | A+ | ||
|
4.6 |
97% | A+ | ||
|
4.42 |
96% | A+ | ||
|
4.5 |
92% | A+ | ||
|
4.42 |
88% | A | ||
|
4.7 |
94% | A+ | ||
|
4.48 |
77% | F | ||
|
4.58 |
97% | A+ | ||
|
4.2 |
96% | A |
How Five College Movers's ratings compare to other Springfield movers
Five College Movers's Yelp rating (2.2/5) is lower than the average across the 24 movers analyzed in Springfield, which carry an average Yelp rating of 3.1/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Five College Movers | 2.2/5 | -- |
| Springfield movers | 3.1/5 | 24 movers |
| Massachusetts movers | 4.0/5 | 106 movers |
Final verdict: Five College Movers
Five College Movers earns a 4.6/5 moveBuddha score with 97% positive customer reviews across 215 verified reviews. With 17 years in business and 6 trucks operating across Massachusetts, Five College Movers is a solid option to consider for Massachusetts moves.
Best for:
- Customers prioritizing strong communication, crew professionalism, and reliable service experience
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Five College Movers
Is Five College Movers a legitimate, licensed mover?
Yes. Five College Movers holds active FMCSA registration. The company operates 6 trucks. You can verify their licensing status on the Massachusetts state regulator database.
How does Five College Movers's review score compare to other Massachusetts movers?
Five College Movers earns 97% positive customer reviews across 215 verified customer reviews. Its composite moveBuddha score is 4.6/5.
Why is Five College Movers's Yelp rating lower than other sources?
Five College Movers's 2.2/5 Yelp rating across 85 reviews differs from its scores on other platforms due to Yelp's review-filtering algorithm. Yelp filters out a high share of positive reviews from smaller-volume businesses, particularly those that don't advertise. Cross-referencing reviews from multiple sources gives a more complete picture of mover quality.
What services does Five College Movers offer?
Five College Movers is a full-service mover operating in Massachusetts. The company operates 6 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Five College Movers require a deposit?
Deposit requirements for Five College Movers depend on the type and timing of your move. Most Massachusetts full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Five College Movers been in business?
Five College Movers has been in business for 17 years, founded in 2009. The company holds active FMCSA registration.
How do I choose the right Springfield moving company?
To pick the best Springfield mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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