Jacob Transportation Moving Review 2026 (Haverhill, MA)
Fact Checked by:
Positive
Reviews
86%
across 21 reviews
moveBuddha
Score
3.3/5
based on moveBuddha methodology
Jacob Transportation Moving is a 3.3/5-rated Massachusetts full-service mover. Jacob Transportation Moving earns 86% positive reviews across 21 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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Jacob Transportation Moving at a glance
- Industry experience: 3/5
- Customer service: 3/5
- Review quality: 3.5/5
- Quote accuracy: 3.76/5
Jacob Transportation Moving's services
- Full-service moving
- Packing
- Interstate moving
- Local (intrastate) moving
- Storage: Offered by 75% of Haverhill movers (63% nationally)
What this Jacob Transportation Moving review covers
Easy booking process
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Company stats
Read full reviewIndustry experience 3.0
Companies with more years in business often outperform newer competitors. Jacob Transportation Moving has been in business for many years, demonstrating strong staying power in a competitive industry with services like interstate moving and intrastate moving.
Review quality 3.5
Customer reviews are the clearest window into a mover’s reputation. Jacob Transportation Moving has about 86% positive reviews across roughly 21 total reviews.
Quote accuracy 3.7
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Jacob Transportation Moving.
Customer service 3.0
From responsiveness to follow-through, customer service is a big differentiator. Jacob Transportation Moving emphasizes clear communication, careful handling, and visibility during transit through shipment tracking.
Recent reviews
Jordy and Ezequiel did a very good job. They protected everything with blankets and were very careful with my walls. I would use them again in my next move.
Booked for a move and confirmed in the same day. Service was quick, protecting all of our belongings. Great pricing, great service.
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What do customers say about Jacob Transportation Moving?
Jacob Transportation Moving pulls in 86% positive reviews out of 21 verified ratings from multiple platforms, 14% negative, and 0% neutral.
What customers like most about Jacob Transportation Moving
- Easy booking process: Customers appreciated how straightforward and hassle-free it was to schedule a move with Jacob Transportation Moving.
- Affordable rates: Many reviewers found Jacob Transportation Moving to be more budget-friendly than competitors without sacrificing quality.
- Flexibility: Clients liked that Jacob Transportation Moving was willing to adjust schedules or accommodate last-minute changes.
- Respectful of property: Customers appreciated how carefully Jacob Transportation Moving's team maneuvered furniture through tight spaces without damaging walls or floors.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Jacob Transportation Moving's attention to detail.
Most common complaints about Jacob Transportation Moving
- Unprofessional behavior: Complaints included movers using foul language, showing up late, or acting inappropriately.
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some Jacob Transportation Moving clients.
- Higher-than-expected costs: Final bills were occasionally much higher than initial estimates, upsetting customers.
Positive Jacob Transportation Moving Reviews
Alejandro Carrasco, Google
Jordy and Ezequiel did a very good job. They protected everything with blankets and were very careful with my walls. I would use them again in my next move.
Jenay G, Google
Booked for a move and confirmed in the same day. Service was quick, protecting all of our belongings. Great pricing, great service.
Iago Aquino, Google
They were excellent -professional, punctual, and very flexible. They did a great job helping with my move, and everything went smoothly.
Negative Jacob Transportation Moving Reviews
Nicholas Mottola, Google
I was told the movers would arrive at 1:00 PM, but they arrived around 3:00 PM. The contract came 22 minutes after the scheduled arrival and revealed an additional $1.30-per-mile charge.
YD Kim, Google
My TV stand legs and laptop stand legs were broken. They charged me $1,280, while another firm offered a $1,150 flat rate. I will never hire again.
Wed Wedaosha, Google
They arrived by 5:30 pm. They started moving the stuff in the elevator and didn’t install them, especially the sofas. They finished by 2 am and charged us $1,110.
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How moveBuddha rated Jacob Transportation Moving
Jacob Transportation Moving earns a 3.3/5 composite rating based on moveBuddha's editorial rating categories. That's below the 3.8/5 average among Haverhill movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Jacob Transportation Moving | What it measures |
|---|---|---|
| Industry experience | 3/5 | Years in operation, fleet size & locations |
| Review quality | 3.5/5 | Volume & sentiment of customer reviews |
| Customer service | 3/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.76/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 3/5 | Google Business Profile rating & review volume |
| Yelp reviews | 3/5 | Yelp rating & review volume |
| BBB | 3/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 3/5 | Market presence & industry recognition |
Our summary of Jacob Transportation Moving
Careful crews and quick booking lead the story. Of 21 reviews, 18 were positive, representing 85.7%, while 3 were negative and none were neutral. Customers praised easy booking, reasonable rates, flexible help, punctual service, careful handling, and protection for walls and furniture. One customer said the company responded within minutes after another mover canceled, helping it stand out from other local movers. The three negative accounts reported late arrivals, slow work, damaged items, unclear mileage charges, payment problems, and bills higher than competing offers. Stronger scheduling, billing transparency, and damage follow-up would make the service more consistent.
Ratings based on moveBuddha's research methodology, updated October 2026.
How much does Jacob Transportation Moving cost?
Jacob Transportation Moving does not publish standard hourly rates or flat-fee pricing publicly. Movers in Haverhill charge an average of $129/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
Estimated for a typical 2-3 bedroom Massachusetts move
$1,011 – $2,084
How does Jacob Transportation Moving compare to other Haverhill movers?
Jacob Transportation Moving ranks alongside the top full-service movers in Haverhill on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Haverhill movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.72 |
97% | A+ | ||
|
4.5 |
94% | N/A | ||
|
4.62 |
99% | A+ | ||
|
4.64 |
88% | A+ | ||
|
4.52 |
97% | A+ | ||
|
4.72 |
95% | A+ | ||
|
4.7 |
84% | A+ | ||
|
4.66 |
95% | A+ | ||
|
4.62 |
80% | A+ | ||
|
4.48 |
97% | A |
Final verdict: Jacob Transportation Moving
Jacob Transportation Moving earns a 3.3/5 moveBuddha score, backed by 86% positive customer reviews across 21 verified reviews. Jacob Transportation Moving has built a reputation for easy booking process and affordable rates, making it worth a look for your Massachusetts move.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
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FAQs about Jacob Transportation Moving
How does Jacob Transportation Moving's review score compare to other Massachusetts movers?
Jacob Transportation Moving earns 86% positive customer reviews across 21 verified customer reviews. Its composite moveBuddha score is 3.3/5. That's below the 91% average among Haverhill movers, and below the 90% Massachusetts average.
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