Phoenix Moving & Storage Review 2026 (Natick, MA)
Fact Checked by:
Positive
Reviews
100%
across 244 reviews
moveBuddha
Score
3.3/5
based on moveBuddha methodology
Phoenix Moving & Storage is a 3.3/5-rated Massachusetts full-service mover. Phoenix Moving & Storage earns 100% positive reviews across 244 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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Phoenix Moving & Storage at a glance
- Industry experience: 3/5
- Customer service: 3/5
- Review quality: 3.5/5
- Quote accuracy: 3.76/5
Phoenix Moving & Storage's services
- Interstate moving
What this Phoenix Moving & Storage review covers
Affordable rates
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Company stats
Read full reviewIndustry experience 3.0
Companies with more years in business often outperform newer competitors. Phoenix Moving & Storage has been in business for many years, demonstrating strong staying power in a competitive industry with services like interstate moving.
Review quality 3.5
Customer reviews are the clearest window into a mover’s reputation. Phoenix Moving & Storage has about 100% positive reviews across roughly 244 total reviews.
Quote accuracy 3.7
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Phoenix Moving & Storage.
Customer service 3.0
From responsiveness to follow-through, customer service is a big differentiator. Phoenix Moving & Storage emphasizes clear communication.
Recent reviews
I had to organize an interstate move very last-minute, and Phoenix was the clear choice out of the four companies I reached out to. They called me less than an hour after I sent in my request for a quote.
I received this incredible service for less than half the price of most other moving companies (just over $2300, and that's including the tip).
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What do customers say about Phoenix Moving & Storage?
Phoenix Moving & Storage pulls in 100% positive reviews out of 244 verified ratings from multiple platforms, 0% negative, and 0% neutral.
What customers like most about Phoenix Moving & Storage
- Affordable rates: Many reviewers found Phoenix Moving & Storage to be more budget-friendly than competitors without sacrificing quality.
- Flexibility: Clients liked that Phoenix Moving & Storage was willing to adjust schedules or accommodate last-minute changes.
- Quick response times: Customer support at Phoenix Moving & Storage was often noted for responding to questions or concerns almost immediately
- Good communication: Reviewers frequently mention clear, consistent updates from Phoenix Moving & Storage throughout the moving process.
- Efficient service: Many customers praise Phoenix Moving & Storage for completing moves smoothly and with minimal downtime.
Positive Phoenix Moving & Storage Reviews
Pamela White, Google
I had to organize an interstate move very last-minute, and Phoenix was the clear choice out of the four companies I reached out to. They called me less than an hour after I sent in my request for a quote.
Pamela White, Google
I received this incredible service for less than half the price of most other moving companies (just over $2300, and that's including the tip).
Thomas M., Google
Great local moving company. They were quick, thorough, fairly priced and were flexible with availability. Would definitely recommend them.
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How moveBuddha rated Phoenix Moving & Storage
Phoenix Moving & Storage earns a 3.3/5 composite rating based on moveBuddha's editorial rating categories. That's below the 3.8/5 average among Natick movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Phoenix Moving & Storage | What it measures |
|---|---|---|
| Industry experience | 3/5 | Years in operation, fleet size & locations |
| Review quality | 3.5/5 | Volume & sentiment of customer reviews |
| Customer service | 3/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.76/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 3/5 | Google Business Profile rating & review volume |
| Yelp reviews | 3/5 | Yelp rating & review volume |
| BBB | 3/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 3/5 | Market presence & industry recognition |
Our summary of Phoenix Moving & Storage
Fast, fair, and easy to book—the customer feedback sends a clear message. Across 244 reviews, 243 were positive (99.6%), praising affordable rates, flexible scheduling, quick replies, clear communication, punctual crews, and efficient work. Customers who compared several movers often said Phoenix cost less while matching or surpassing competitors in care and speed. Crews handled furniture carefully, solved difficult access problems, and finished many moves ahead of estimates. No negative-rated reviews were submitted. The only neutral feedback came from one 3-star customer who said three phone calls ended with an automated hang-up, pointing to a need for a more reliable website contact line.
Ratings based on moveBuddha's research methodology, updated October 2026.
How much does Phoenix Moving & Storage cost?
Phoenix Moving & Storage does not publish standard hourly rates or flat-fee pricing publicly. Movers in Natick charge an average of $128/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
Estimated for a typical 2-3 bedroom Massachusetts move
$1,011 – $2,084
How does Phoenix Moving & Storage compare to other Natick movers?
Phoenix Moving & Storage ranks alongside the top full-service movers in Natick on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Natick movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.72 |
95% | A+ | ||
|
4.66 |
95% | A+ | ||
|
4.7 |
84% | A+ | ||
|
4.72 |
88% | A+ | ||
|
4.62 |
99% | A+ | ||
|
4.56 |
100% | A | ||
|
4.64 |
95% | A | ||
|
4.62 |
90% | A+ | ||
|
4.56 |
100% | A+ | ||
|
4.5 |
99% | A+ |
Final verdict: Phoenix Moving & Storage
Phoenix Moving & Storage earns a 3.3/5 moveBuddha score, backed by 100% positive customer reviews across 244 verified reviews. Phoenix Moving & Storage has built a reputation for affordable rates and flexibility, making it worth a look for your Massachusetts move.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
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FAQs about Phoenix Moving & Storage
What services does Phoenix Moving & Storage offer?
Phoenix Moving & Storage is a full-service mover operating in Massachusetts. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
How do I choose the right Natick moving company?
To pick the best Natick mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
Does Phoenix Moving & Storage require a deposit?
How much deposit Phoenix Moving & Storage asks for depends on your move type and timing. Most Massachusetts full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How does Phoenix Moving & Storage's review score compare to other Massachusetts movers?
Phoenix Moving & Storage earns 100% positive customer reviews across 244 verified customer reviews. Its composite moveBuddha score is 3.3/5. That's above the 90% average among Natick movers, and above the 90% Massachusetts average.
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