College Hunks Hauling Junk & Moving review 2026 (Frederick, MD)

What do customers say about College Hunks Hauling Junk & Moving?

Out of 878 verified reviews, 93% of customers left a positive review about College Hunks Hauling Junk & Moving in Frederick, MD. 6.6% of reviews are negative and 0.5% are neutral. College Hunks Hauling Junk & Moving has a 7% higher positive review percentage than the average Maryland moving company (93% vs the Maryland state average of 86%).

What customers like about College Hunks Hauling Junk & Moving

• Quick response times

  Customer support at College Hunks Hauling Junk & Moving was often noted for responding to questions or concerns almost immediately

• Quick moving process

  The team at College Hunks Hauling Junk & Moving often gets the job done faster than expected, saving clients time.

• Efficient service

  Many customers praise College Hunks Hauling Junk & Moving for completing moves smoothly and with minimal downtime.

• Good communication

  Reviewers frequently mention clear, consistent updates from College Hunks Hauling Junk & Moving throughout the moving process.

• Friendly and approachable staff

  Many customers felt at ease working with the courteous and personable team at College Hunks Hauling Junk & Moving.

What positive reviewers say

• “We called at 11:30am and were offered a same day time frame within the next 3 hours. Nate and Max arrived and finished in less than 30 minutes. They were courteous, professional, efficient, and respectful.”

• “The team arrived on time, was well organized, and worked efficiently. Communication was outstanding from start to finish, and they kept me informed every step of the way.”

• “Nate and Devin were quick, professional, and so friendly. It was a great experience. I highly recommend them.”

• “I was able to book the day before and received confirmation texts, emails, and a call before arrival. Nate and his team were polite, professional, and efficient.”

• “Dale and Wyatt clearly communicated their arrival time, the removal process, and the closing procedure. They were polite and friendly, and I would recommend them.”

What mixed reviewers say

• “The woman I spoke to on the phone was rude and unpleasant. Unfortunately, the company has a very high minimum charge.”

• “Kareem and Nathan did their best, but the crew lacked the resources needed. I spent 6.5 hours helping remove 2 5/8 truckloads of junk, and the job still required another day.”

• “Justin and Cameron were prompt and polite, and quickly removed my couch. My concern was the $190 charge for less than 20 minutes; I was not told about the flat rate.”

• “The pricing issues were resolved. The movers were prompt and courteous, and customer service from the main phone lines and franchise office was very prompt.”

Most common complaints about College Hunks Hauling Junk & Moving

• Damage to items

  Some customers reported that items were damaged during packing or loading.

• Damage to home

  Customers reported scratched floors, dinged walls, or other property damage during the move.

• Broken promises

  Customers noted instances where College Hunks Hauling Junk & Moving failed to deliver on services that were initially guaranteed.

What negative reviewers say

• “The quote provided online did not match the significantly higher estimate given in person. The team also prioritized smaller items before several large items, making the service feel inefficient.”

• “The crew did not have a sufficient size, and they put a large hole in our kitchen wall. We filed a claim, but no one contacted us despite calling for an update over five times.”

• “The move was quoted for two movers at five hours, but four arrived without discussion. It took over six hours, furniture was damaged, and the TV was broken. Claim follow-up was difficult.”

• “The move was not completed as agreed. Several antiques and lamps were damaged, other items were left behind, and the apartment walls were damaged. No one returned my calls about a damage claim.”