Optimum Moving & Storage Review
Fact Checked by:
Positive Reviews
99%
across 75 reviews
moveBuddha Score
4.0/5
based on moveBuddha methodology
FMCSA Status
Active
Optimum Moving & Storage is a 4.0/5-rated North Carolina full-service mover. Optimum Moving & Storage earns 99% positive reviews across 75 verified customer reviews. The company holds active FMCSA registration and operates 1 trucks. All ratings reflect moveBuddha's independent analysis.
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Optimum Moving & Storage at a glance
- Scale: 1 trucks operating across North Carolina
- Industry experience: 4.14/5
- Customer service: 4.14/5
- Review quality: 3.84/5
- Quote accuracy: 3.96/5
What this review covers
Careful handling
Professional and polite staff
Efficient service
Helpful movers
Quick moving process
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Company stats
Read full reviewIndustry experience 4.1
Companies with more years in business often outperform newer competitors. Optimum Moving & Storage has been in business for many years, demonstrating strong staying power in a competitive industry with services like labor-only moving and small-scale moving.
Review quality 3.8
Customer reviews are the clearest window into a mover’s reputation. Optimum Moving & Storage has about 99% positive reviews across roughly 75 total reviews, with an average Yelp rating of 5.0.
Quote accuracy 3.9
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Optimum Moving & Storage.
Customer service 4.1
From responsiveness to follow-through, customer service is a big differentiator. Optimum Moving & Storage emphasizes clear communication, careful handling.
Recent reviews
They protected our items like they were their own. Everything was wrapped and padded professionally. Fast, courteous and respectful movers! Will only use Optimum moving from now on!
Lorenzo and his crew were absolutely amazing. Extremely professional, friendly and efficient. Wrapped each piece and protected the move in and out. Highly recommend this company!
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What do customers say about Optimum Moving & Storage?
Across 75 verified customer reviews from multiple platforms, 99% are positive, 1% are negative, and 0% are neutral.
What customers like most about Optimum Moving & Storage
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Optimum Moving & Storage's attention to detail.
- Professional and polite staff: Customers say the Optimum Moving & Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Efficient service: Many customers praise Optimum Moving & Storage for completing moves smoothly and with minimal downtime.
- Helpful movers: Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.
- Quick moving process: The team at Optimum Moving & Storage often gets the job done faster than expected, saving clients time.
Most common complaints about Optimum Moving & Storage
- Inaccurate estimates: Estimates from Optimum Moving & Storage were sometimes way off from what customers were ultimately billed.
Positive Optimum Moving & Storage Reviews
They protected our items like they were their own. Everything was wrapped and padded professionally. Fast, courteous and respectful movers! Will only use Optimum moving from now on!
Lorenzo and his crew were absolutely amazing. Extremely professional, friendly and efficient. Wrapped each piece and protected the move in and out. Highly recommend this company!
Packers were courteous and wrapped our furniture very nicely, loaded our truck in the most efficient way. Highly recommend this company for your moving requirements.
Negative Optimum Moving & Storage Reviews
Nancy Quisenberry, Google
Horrible experience. Quoted $2885 for a cross-country move but charged over $12,000 at pickup. Had to arrange own moving with disability. Lost $100 deposit. Total bust.
Is Optimum Moving & Storage licensed & insured?
Yes. Optimum Moving & Storage holds active FMCSA registration under the legal name OPTIMUM MOVING&STORAGE. They operate 1 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 02/08/2026 |
| Fleet size | 1 power units | 02/08/2026 |
| FMCSA inspections | 0 total inspections | 02/08/2026 |
For-profit household goods carriers in the state fall under the jurisdiction of the North Carolina Utilities Commission, Transportation Division. All legitimate movers should have a “C Number” issued by the commission, signifying that they’ve met minimum insurance requirements and adhere to the provisions outlined in the state’s Maximum Rate Tariff (MRT). You can verify Optimum Moving & Storage's active status on the North Carolina licensed movers database.
How moveBuddha rated Optimum Moving & Storage
Optimum Moving & Storage earns a 4.0/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Optimum Moving & Storage | What it measures |
|---|---|---|
| Industry experience | 4.14/5 | Years in operation, fleet size & locations |
| Review quality | 3.84/5 | Volume & sentiment of customer reviews |
| Customer service | 4.14/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.96/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 4.34/5 | Yelp rating & review volume |
| BBB | 3/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of Optimum Moving & Storage
Customers consistently describe Optimum Moving & Storage as highly professional, efficient, and attentive. Out of 75 pieces of customer input, 98.7% praise the team for handling belongings with care, quick and friendly service, and helpful attitudes. Numerous clients highlight the company’s skilled staff, careful packing, and fast-moving process as reasons they recommend Optimum Moving & Storage. In contrast, one listing details a major issue with an inaccurate cost estimate for a cross-country move, resulting in unexpected costs and lost deposit. Most customers experience reliable, friendly movers who treat property and possessions with respect. Negative experiences are rare compared to industry averages, suggesting this company outperforms many others in service quality and customer care.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Optimum Moving & Storage cost?
Optimum Moving & Storage does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical North Carolina moving costs across all home sizes and service types, see our North Carolina moving cost guide.
How does Optimum Moving & Storage compare to other Charlotte movers?
Optimum Moving & Storage ranks alongside the top full-service movers in Charlotte on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Charlotte movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.64 |
97% | A+ | ||
|
4.58 |
94% | A+ | ||
|
4.56 |
85% | A+ | ||
|
4.5 |
95% | A+ | ||
|
4.5 |
88% | NR | ||
|
4.48 |
86% | A+ | ||
|
4.5 |
42% | A+ | ||
|
4.5 |
54% | C | ||
|
4.5 |
87% | A+ | ||
|
4.5 |
97% | A+ |
How Optimum Moving & Storage's ratings compare to other Charlotte movers
Optimum Moving & Storage earns a higher-than-average Yelp rating (5.0/5) across the 42 movers analyzed in Charlotte, which carry an average Yelp rating of 3.7/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Optimum Moving & Storage | 5.0/5 | -- |
| Charlotte movers | 3.7/5 | 42 movers |
| North Carolina movers | 3.5/5 | 116 movers |
Final verdict: Optimum Moving & Storage
Optimum Moving & Storage earns a 4.0/5 moveBuddha score with 99% positive customer reviews across 75 verified reviews.
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Optimum Moving & Storage
Is Optimum Moving & Storage a legitimate, licensed mover?
Yes. Optimum Moving & Storage holds active FMCSA registration. The company operates 1 trucks. You can verify their licensing status on the North Carolina state regulator database.
How does Optimum Moving & Storage's review score compare to other North Carolina movers?
Optimum Moving & Storage earns 99% positive customer reviews across 75 verified customer reviews. Its composite moveBuddha score is 4.0/5.
What services does Optimum Moving & Storage offer?
Optimum Moving & Storage is a full-service mover operating in North Carolina. The company operates 1 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Optimum Moving & Storage require a deposit?
Deposit requirements for Optimum Moving & Storage depend on the type and timing of your move. Most North Carolina full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Optimum Moving & Storage been in business?
Optimum Moving & Storage's exact founding year is not publicly listed. The company holds active FMCSA registration.
How do I choose the right Charlotte moving company?
To pick the best Charlotte mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
Thinking about booking Optimum Moving & Storage?
Compare Optimum Moving & Storage's quote against other top North Carolina movers. moveBuddha users save an average of 30% by comparing 3+ quotes before booking.
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