Optimum Moving & Storage review 2026 (Charlotte, NC)
Updated
Optimum Moving & Storage, a Charlotte, NC moving company, ranks #107 of 313 movers in North Carolina, with a moveBuddha rating of 4.02/5.
98% of Optimum Moving & Storage's 98 verified customer reviews are positive. Customers most often praise its organized packing, while the most common complaint involves unexpected charges.
Optimum Moving & Storage holds active FMCSA registration (USDOT #2557914) and operates 1 truck. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Optimum Moving & Storage measures up
Across 98 reviews, Optimum Moving & Storage in Charlotte, NC is rated 4.9/5 on Google (70 reviews) and 5/5 on Yelp (4 reviews).
Optimum Moving & Storage ranks #107 out of 313 movers in North Carolina with a moveBuddha Score of 4.02 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 4.02.
- Website
- 5.0
- Brand
- 4.5
- Customer service
- 4.1
- Industry experience
- 4.1
- Review quality
- 3.8
Google rating
Based on 70 reviews
Yelp rating
Based on 4 reviews
Is Optimum Moving & Storage moveBuddha Certified?
Optimum Moving & Storage is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Optimum Moving & Storage hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Optimum Moving & Storage?
Out of 98 verified reviews, 98% of customers left a positive review about Optimum Moving & Storage in Charlotte, NC. 2% of reviews are negative. Optimum Moving & Storage has a 7% higher positive review percentage than the average North Carolina moving company (98% vs the North Carolina state average of 91%).
- Positive98%(96)
- Negative2%(2)
Based on 98 reviews across Google, Yelp, and other review sites.
What customers like about Optimum Moving & Storage
Organized packing
Optimum Moving & Storage is often recognized for labeling boxes clearly and packing with structure and care.
Respectful of property
Customers appreciated how carefully Optimum Moving & Storage's team maneuvered furniture through tight spaces without damaging walls or floors.
Careful handling
Belongings are treated with caution, and many customers report zero damage thanks to Optimum Moving & Storage's attention to detail.
Affordable rates
Many reviewers found Optimum Moving & Storage to be more budget-friendly than competitors without sacrificing quality.
Flexibility
Clients liked that Optimum Moving & Storage was willing to adjust schedules or accommodate last-minute changes.
What positive reviewers say
“They pack as if it is an art! We had nothing broken or damaged in any way. Lorenzo is what all business owners should be: responsive, honest, fair, and an all around great guy.”
MARY ELLEN HASSFURTERVerified ReviewerGoogle“I was impressed by their organization, efficiency, and attention to detail. What stood out even more was their genuine care: they treated the home we were leaving with respect, our belongings with careful precision, and us with kindness and friendliness.”
Jennifer McManusVerified ReviewerGoogle“Not one item was damaged and not one wall scratched. And cost was honestly totally reasonable for the excellent service offered.”
Angela JohnsonVerified ReviewerGoogle“Everything went well and no broken items! They were very accommodating and moved some furniture twice as we changed our minds on furniture placement. Price was reasonable for three men and 12 + hours of work.”
GoogleVerified Reviewer
Most common complaints about Optimum Moving & Storage
Unexpected charges
Hidden fees or surprise costs caused dissatisfaction among some Optimum Moving & Storage clients.
Inaccurate estimates
Estimates from Optimum Moving & Storage were sometimes way off from what customers were ultimately billed.
What negative reviewers say
“Moving day brought a 2 star moving company past the 12 to 4 window they scheduled who said 'you got a lot of stuff, that'll be $4000 more.'…”
Albert ModianoVerified ReviewerGoogle“Prior to the move I sent pictures of all unboxed items and the count of boxes. The movers arrived a day early, giving me 40 minutes notice. They stated I would have to pay over $12,000.”
GoogleVerified Reviewer
Optimum Moving & Storage
4.02Charlotte, NC
Save more than 30% on average by comparing movers before you book.
Optimum Moving & Storage
4.02
Charlotte, NC
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Optimum Moving & Storage, then see how it compares with other top-rated movers in Charlotte.
Compare prices side by side
See where Optimum Moving & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Optimum Moving & Storage offer?
Optimum Moving & Storage takes on small moves and commercial moves, alongside storage.
Services offered
Is Optimum Moving & Storage licensed and insured?
Federally licensed, operating authority active
US DOT 2557914 Check on SAFER
Verified against the FMCSA, not by moveBuddha
Yes, Optimum Moving & Storage is registered with the Federal Motor Carrier Safety Administration under US DOT number 2557914, and its operating status is currently active.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Optimum Moving & Storage holds. Ask for a certificate of insurance before you book.
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
- Trucks registered
- 1Power units reported to the FMCSA
- Roadside inspections
- 0Recorded by the FMCSA
- FMCSA record last updated
- July 2026
How much does Optimum Moving & Storage cost?
Optimum Moving & Storage does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in North Carolina, you can expect to pay approximately $124/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service North Carolina moving companies similar to Optimum Moving & Storage typically bill the amounts below using a $124/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
Optimum Moving & Storage is licensed for interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service North Carolina moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does Optimum Moving & Storage offer?
- Accepts
- Credit Cards
- Deposit
- Not listed, so ask
- Discounts
- Military
Optimum Moving & Storage accepts credit cards. Deposit policies vary by mover, so ask whether one is required when you request a quote.
Optimum Moving & Storage also offers a military discount. Ask what you qualify for and how much you could save before you book.
How Optimum Moving & Storage compares with the top 10 Charlotte movers
With a moveBuddha score of 4.02 out of 5, Optimum Moving & Storage falls short of the top 10 Charlotte movers, 0.42 points behind Move and Go. At 98 reviews, Optimum Moving & Storage has fewer reviews than nine of the ten. Where Optimum Moving & Storage falls behind is industry experience, with the lowest industry experience score in the group.
The ten highest-scoring local movers near Charlotte, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | You Move MeCharlotte | 4.66 | 309 | 4.9 | 4.2 | A+ |
| 2 | All My Sons Moving & StorageCharlotte | 4.56 | 4,797 | 4.5 | 1.7 | A+ |
| 3 | Easy MoversPineville | 4.56 | 1,092 | 4.7 | 3.4 | A+ |
| 4 | Road Haugs Moving & StorageMatthews | 4.50 | 879 | 4.9 | 4.3 | A+ |
| 5 | Citywide Moving SystemsMonroe | 4.50 | 484 | 4.8 | 3.0 | A+ |
| 6 | Hornet MovingCharlotte | 4.50 | 390 | 4.9 | 3.8 | A+ |
| 7 | Gentle Giant Moving CompanyCharlotte | 4.48 | 721 | 5.0 | 4.3 | A+ |
| 8 | HilldrupCharlotte | 4.48 | 262 | 4.7 | 2.1 | A+ |
| 9 | TBC MoversCharlotte | 4.48 | 62 | 4.6 | 4.5 | A+ |
| 10 | Move and GoCharlotte | 4.44 | 384 | 4.6 | 4.0 | A+ |
| 11 | Optimum Moving & StorageThis mover · ranks #11 | 4.02 | 98 | 4.9 | 5.0 | — |
How does Optimum Moving & Storage compare to other North Carolina movers?
- moveBuddha score#107 of 313(better than average)
4.02vs 3.71 avg
Optimum Moving & Storage scores 4.02, above the North Carolina average of 3.71, and ranks #107 of 313 North Carolina movers.
- Positive reviews#69 of 313(better than average)
98%vs 91% avg
Optimum Moving & Storage has 98% positive reviews, above the North Carolina average of 91%, and ranks #69 of 313 North Carolina movers.
- Negative reviews#81 of 313(better than average)
2%vs 8% avg
Optimum Moving & Storage has 2% negative reviews, below the North Carolina average of 8%, and ranks #81 of 313 North Carolina movers. A lower percentage is better.
- Reviews analyzed#156 of 313(worse than average)
98vs 369 avg
Optimum Moving & Storage has 98 reviews analyzed, below the North Carolina average of 369, and ranks #156 of 313 North Carolina movers.
- Yelp rating#2 of 313(better than average)
5.0vs 3.4 avg
Optimum Moving & Storage has a Yelp rating of 5.0, above the North Carolina average of 3.4, and ranks #2 of 313 North Carolina movers.
| Metric | This moverOptimum Moving & Storage | North Carolina avg | North Carolina rank | Difference |
|---|---|---|---|---|
| moveBuddha score#107 of 313 in North Carolina | 4.02 | 3.71 | #107 of 313 | +0.31(better than average) |
| Positive reviews#69 of 313 in North Carolina | 98% | 91% | #69 of 313 | +7 pts(better than average) |
| Negative reviewsLower is better#81 of 313 in North Carolina | 2% | 8% | #81 of 313 | −6 pts(better than average) |
| Reviews analyzed#156 of 313 in North Carolina | 98 | 369 | #156 of 313 | −271(worse than average) |
| Yelp ratingBased on only 4 reviews#2 of 313 in North Carolina | 5.0 | 3.4 | #2 of 313 | +1.6(better than average) |
Compared with 313 North Carolina movers with moveBuddha profiles. Rank #1 is the best in North Carolina.
Optimum Moving & Storage
4.02Charlotte, NC
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Optimum Moving & Storage, then see how it compares with other top-rated movers in Charlotte.
Compare prices side by side
See where Optimum Moving & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Optimum Moving & Storage
4.02
Charlotte, NC
Final verdict: Optimum Moving & Storage
Optimum Moving & Storage earns a 4.02/5 moveBuddha Score and ranks #27 among Charlotte movers, with 98% positive feedback across 98 customer reviews.
Customers consistently praise its organized packing and respect for property. It is best for customers prioritizing helpful crews, careful handling of belongings, and reliable service experience.
It operates 1 truck. The most common complaint is unexpected charges.
All ratings reflect moveBuddha's analysis updated November 2026, based on independent research and verified customer reviews.
Optimum Moving & Storage
4.02
Charlotte, NC
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your North Carolina moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Optimum Moving & Storage
- Phone
- (980) 202-3480
- Website
- optimumoving.com
Helpful North Carolina moving resources
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.