TROSA Moving review 2026 (Durham, NC)
In business since 1994 · Updated
TROSA Moving is a Durham, NC mover ranked #5 of 9 Durham movers and #33 of 313 in North Carolina with a 4.44/5 rating.
84% of TROSA Moving's 354 verified customer reviews are positive. Customers most often praise its affordable rates, while the most common complaint involves damage to items.
In business since 1994, TROSA Moving holds active FMCSA registration (USDOT #675014) and operates 32 trucks. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How TROSA Moving measures up
Across 354 reviews, TROSA Moving in Durham, NC is rated 4.3/5 on Google (248 reviews) and 4.5/5 on Yelp (109 reviews), and has an A+ rating from the Better Business Bureau.
TROSA Moving ranks #33 out of 313 movers in North Carolina with a moveBuddha Score of 4.44 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 4.44.
- Brand
- 5.0
- Website
- 5.0
- Industry experience
- 4.7
- Review quality
- 4.5
- Customer service
- 4.1
Google rating
Based on 248 reviews
Yelp rating
Based on 109 reviews
Better Business Bureau
Based on BBB profile
Is TROSA Moving moveBuddha Certified?
TROSA Moving is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. TROSA Moving hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about TROSA Moving?
Out of 354 verified reviews, 84% of customers left a positive review about TROSA Moving in Durham, NC. 15% of reviews are negative and 1.1% are neutral. TROSA Moving has a 7% lower positive review percentage than the average North Carolina moving company (84% vs the North Carolina state average of 91%).
- Positive83.9%(297)
- Neutral1.1%(4)
- Negative15%(53)
Based on 354 reviews across Google, Yelp, and other review sites.
What customers like about TROSA Moving
Affordable rates
Many reviewers found TROSA Moving to be more budget-friendly than competitors without sacrificing quality.
Respectful of property
Customers appreciated how carefully TROSA Moving's team maneuvered furniture through tight spaces without damaging walls or floors.
Careful handling
Belongings are treated with caution, and many customers report zero damage thanks to TROSA Moving's attention to detail.
Quick moving process
The team at TROSA Moving often gets the job done faster than expected, saving clients time.
Friendly and approachable staff
Many customers felt at ease working with the courteous and personable team at TROSA Moving.
What positive reviewers say
“The movers were polite and ready to work. They were extremely careful with items and very affordable. I recommend!”
Julie ParlatoVerified ReviewerGoogle“Ben and Dallas were exceptionally kind and considerate, solved problems with our heavy items, and delivered everything on time with nothing broken.”
Sarah JacobVerified ReviewerGoogle“Movers arrived on time with plenty of workers and packing materials. They finished several hours early, wrapped everything carefully, and nothing was broken.”
Kathleen PaitVerified ReviewerGoogle“The price for the amount of work and care displayed is unmatched. TROSA was professional from the quote through post-move cleanup.”
tayloranneVerified ReviewerGoogle
What mixed reviewers say
“The actual movers were excellent, but additional fees made our entire move extremely expensive. We ended up paying well above what we would have paid with another company.”
Melissa WatsonVerified ReviewerGoogle“The movers were polite and ahead of schedule, but a refrigerator was scratched, the floor was damaged, and two items were left on the truck.”
YelpVerified Reviewer “TROSA repaired the damaged furniture, leather, and wall, and reimbursed us for broken glass. I would use them again but would ask them not to overestimate their abilities.”
YelpVerified Reviewer
Most common complaints about TROSA Moving
Damage to items
Some customers reported that items were damaged during packing or loading.
Higher-than-expected costs
Final bills were occasionally much higher than initial estimates, upsetting customers.
Unfriendly or rude staff
A few customers felt disrespected by curt or unhelpful movers or office staff.
What negative reviewers say
“The official quote was FOUR THOUSAND dollars MORE than what was originally quoted. The movers also refused to reassemble my bed despite the contract including it.”
Kaley PalanjianVerified ReviewerGoogle“Broke multiple pieces of furniture, then we found items missing. Months later, they called for more money because the movers had charged incorrectly.”
Aaron KirnVerified ReviewerGoogle“The person who came out to do an on-site estimate was very rude and agitated whenever I asked a question. My estimate was extremely high.”
GoogleVerified Reviewer “Almost everything we own is broken and damaged. The packers failed to wrap household goods, and our claim was denied while calls and emails went unanswered.”
GoogleVerified Reviewer
TROSA Moving
4.44Durham, NCSince 1994
Save more than 30% on average by comparing movers before you book.
TROSA Moving
4.44
Durham, NC · Since 1994
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from TROSA Moving, then see how it compares with other top-rated movers in Durham.
Compare prices side by side
See where TROSA Moving lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does TROSA Moving offer?
Licensed under US DOT number 675014, TROSA Moving offers local moves, long-distance moves, and storage.
Services offered
Is TROSA Moving licensed and insured?
Federally licensed, operating authority active
US DOT 675014 Check on SAFER
Verified against the FMCSA, not by moveBuddha
Yes, TROSA Moving is registered with the Federal Motor Carrier Safety Administration under US DOT number 675014, as TRIANGLE RESIDENTIAL OPTIONS FOR SUBSTANCE ABUSERS INC, and its operating status is currently active. It also holds a North Carolina intrastate license, number C-726.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover TROSA Moving holds. Ask for a certificate of insurance before you book.
- State license number
- C-726Issued by North Carolina. Covers moves within the state, which the FMCSA does not
- Registered legal name
- TRIANGLE RESIDENTIAL OPTIONS FOR SUBSTANCE ABUSERS INCThe entity behind the trading name, as filed with the FMCSA
- FMCSA safety rating
- SatisfactoryAssigned after a compliance review
- Trucks registered
- 32Power units reported to the FMCSA
- Miles driven
- 304,876Reported to the FMCSA for 2024
- Roadside inspections
- 0Recorded by the FMCSA
- FMCSA record last updated
- August 2026
How much does TROSA Moving cost?
TROSA Moving does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in North Carolina, you can expect to pay approximately $124/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service North Carolina moving companies similar to TROSA Moving typically bill the amounts below using a $124/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
TROSA Moving is licensed for interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service North Carolina moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does TROSA Moving offer?
- Accepts
- Credit Cards
- Deposit
- Not listed, so ask
TROSA Moving accepts credit cards. Deposit policies vary by mover, so ask whether one is required when you request a quote.
How TROSA Moving compares with the top 8 Durham movers
With a moveBuddha score of 4.44 out of 5, TROSA Moving places fifth when ranked against the eight highest-scoring Durham moving companies, 0.06 points behind Athens Moving Experts and 0.08 points ahead of Bellhop Moving. TROSA Moving has a review quality score higher than seven of the eight, but an industry experience score that trails seven of the eight.
The eight highest-scoring local movers near Durham, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | Miracle MoversRaleigh | 4.56 | 925 | 4.7 | 2.3 | B |
| 2 | Truckin' Movers CorporationDurham | 4.52 | 341 | 4.9 | 4.2 | A+ |
| 3 | TWO MEN AND A TRUCKDurham | 4.50 | 1,665 | 4.7 | 2.1 | A+ |
| 4 | Athens Moving ExpertsRaleigh | 4.50 | 1,494 | 4.9 | 3.9 | A+ |
| 5 | TROSA MovingThis mover · ranks #5 | 4.44 | 354 | 4.3 | 4.5 | A+ |
| 6 | Bellhop MovingDurham | 4.36 | 114 | 4.1 | 3.1 | F |
| 7 | The Armstrong CompanyDurham | 4.34 | 214 | 4.4 | 2.9 | A+ |
| 8 | Dogwood Moving CompanyRaleigh | 4.28 | 2,674 | 5.0 | 4.7 | A+ |
| 9 | J.E. Ladd & Son TransferDurham | 4.14 | 159 | 5.0 | 4.7 | A+ |
How does TROSA Moving compare to other North Carolina movers?
- moveBuddha score#33 of 313(better than average)
4.44vs 3.71 avg
TROSA Moving scores 4.44, above the North Carolina average of 3.71, and ranks #33 of 313 North Carolina movers.
- Positive reviews#206 of 313(worse than average)
84%vs 91% avg
TROSA Moving has 84% positive reviews, below the North Carolina average of 91%, and ranks #206 of 313 North Carolina movers.
- Negative reviews#208 of 313(worse than average)
15%vs 8% avg
TROSA Moving has 15% negative reviews, above the North Carolina average of 8%, and ranks #208 of 313 North Carolina movers. A lower percentage is better.
- Reviews analyzed#69 of 313(worse than average)
354vs 369 avg
TROSA Moving has 354 reviews analyzed, below the North Carolina average of 369, and ranks #69 of 313 North Carolina movers.
- Yelp rating#22 of 313(better than average)
4.5vs 3.4 avg
TROSA Moving has a Yelp rating of 4.5, above the North Carolina average of 3.4, and ranks #22 of 313 North Carolina movers.
- BBB rating#70 of 313(better than average)
A+vs A- avg
TROSA Moving has a BBB rating of A+, above the North Carolina average of A-, and ranks #70 of 313 North Carolina movers.
- Years in business#28 of 313(better than average)
32 yearsvs 25 years avg
TROSA Moving has been in business for 32 years, above the North Carolina average of 25 years, and ranks #28 of 313 North Carolina movers.
| Metric | This moverTROSA Moving | North Carolina avg | North Carolina rank | Difference |
|---|---|---|---|---|
| moveBuddha score#33 of 313 in North Carolina | 4.44 | 3.71 | #33 of 313 | +0.73(better than average) |
| Positive reviews#206 of 313 in North Carolina | 84% | 91% | #206 of 313 | −7 pts(worse than average) |
| Negative reviewsLower is better#208 of 313 in North Carolina | 15% | 8% | #208 of 313 | +7 pts(worse than average) |
| Reviews analyzed#69 of 313 in North Carolina | 354 | 369 | #69 of 313 | −15(worse than average) |
| Yelp rating#22 of 313 in North Carolina | 4.5 | 3.4 | #22 of 313 | +1.1(better than average) |
| BBB rating#70 of 313 in North Carolina | A+ | A- | #70 of 313 | +2 steps(better than average) |
| Years in business#28 of 313 in North Carolina | 32 years | 25 years | #28 of 313 | +7(better than average) |
Compared with 313 North Carolina movers with moveBuddha profiles. Rank #1 is the best in North Carolina.
TROSA Moving
4.44Durham, NCSince 1994
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from TROSA Moving, then see how it compares with other top-rated movers in Durham.
Compare prices side by side
See where TROSA Moving lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
TROSA Moving
4.44
Durham, NC · Since 1994
Final verdict: TROSA Moving
TROSA Moving earns a 4.44/5 moveBuddha Score and ranks #5 among Durham movers, with 84% positive feedback across 354 customer reviews.
Customers consistently praise its affordable rates and respect for property. It is best for customers prioritizing crew professionalism, careful handling of belongings, and reliable service experience.
With 32 trucks and a track record dating to 1994, it has more history than the average North Carolina mover, and the most common complaint is damage to items.
All ratings reflect moveBuddha's analysis updated November 2026, based on independent research and verified customer reviews.
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your North Carolina moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact TROSA Moving
- Phone
- (919) 419-1059
- Website
- trosamoving.com
- Profiles
Helpful North Carolina moving resources
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.