TROSA Moving Review
Fact Checked by:
Positive Reviews
85%
across 323 reviews
moveBuddha Score
4.4/5
based on moveBuddha methodology
Years in Business
31
founded 1995
FMCSA Status
Active
Satisfactory rating
TROSA Moving is a 4.4/5-rated North Carolina full-service mover, operating since 1995 (31 years in business). TROSA Moving earns 85% positive reviews across 323 verified customer reviews. The company holds active FMCSA registration with a satisfactory safety rating and operates 32 trucks. All ratings reflect moveBuddha's independent analysis.
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TROSA Moving at a glance
- Track record: 31 years in business with 85% positive customer reviews across 323 verified reviews.
- Scale: 32 trucks operating across North Carolina
- Industry experience: 4.72/5
- Customer service: 4.14/5
- Review quality: 4.5/5
- Quote accuracy: 4.14/5
What this review covers
Efficient service
Professional and polite staff
Careful handling
Affordable rates
Quick moving process
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Company stats
Read full reviewIndustry experience 4.7
Companies with more years in business often outperform newer competitors. TROSA Moving has been in business for 31 years, demonstrating strong staying power in a competitive industry with services like small-scale moving and interstate moving.
Review quality 4.5
Customer reviews are the clearest window into a mover’s reputation. TROSA Moving has about 85% positive reviews across roughly 323 total reviews, with an average Yelp rating of 4.5.
Quote accuracy 4.1
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from TROSA Moving.
Customer service 4.1
From responsiveness to follow-through, customer service is a big differentiator. TROSA Moving emphasizes clear communication, careful handling.
Recent reviews
"We have used a couple of different moving companies in the area over the years, but WOW Trosa was the best by far! All of my stuff was expertly cared for, and nothing was broken or damaged. Would highly recommend!"
"We moved across town with TROSA in August 2024 and the entire experience was excellent. Good communication beforehand, the guys moved quickly but carefully, and they ended under the estimated time even after having to unexpectedly disassemble some furniture."
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What do customers say about TROSA Moving?
Across 323 verified customer reviews from multiple platforms, 85% are positive, 15% are negative, and 1% are neutral.
What customers like most about TROSA Moving
- Efficient service: Many customers praise TROSA Moving for completing moves smoothly and with minimal downtime.
- Professional and polite staff: Customers say the TROSA Moving's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to TROSA Moving's attention to detail.
- Affordable rates: Many reviewers found TROSA Moving to be more budget-friendly than competitors without sacrificing quality.
- Quick moving process: The team at TROSA Moving often gets the job done faster than expected, saving clients time.
Most common complaints about TROSA Moving
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Lack of communication: Poor or inconsistent updates from TROSA Moving left some customers feeling in the dark.
- Unfriendly or rude staff: A few customers felt disrespected by curt or unhelpful movers or office staff.
Positive TROSA Moving Reviews
Yelp
"We have used a couple of different moving companies in the area over the years, but WOW Trosa was the best by far! All of my stuff was expertly cared for, and nothing was broken or damaged. Would highly recommend!"
Sam Winemiller, Google
"We moved across town with TROSA in August 2024 and the entire experience was excellent. Good communication beforehand, the guys moved quickly but carefully, and they ended under the estimated time even after having to unexpectedly disassemble some furniture."
"TROSA did an amazing job with my last two moves, most recently from NC to GA. I had TROSA both pack and move, and the team did an outstanding job with attention to detail and did a great job organizing everything they were packing."
Negative TROSA Moving Reviews
"Very much disappointed in our move. They broke all my husband's very expensive Lego collections. They also just threw random things into a really large box and it was a total mess… we specifically asked them to be super careful with them."
"I submitted 2 requests for a quote online. No response from Trosa. It has been close to 1 month since my original request."
"It is disappointing because I was hoping to have a good experience with this company. The person who came out to do an on-site estimate for a move was very rude and agitated any time I asked a question."
Neutral TROSA Moving Reviews
Yelp
"The two gents who came to give the quote were very polite and thorough. As were the guys who came to handle the move. They were actually ahead of schedule on arrival... The one item they didn't wrap was the fridge...the 2-foot long scratch (ulp) happened…"
Yelp
"After a fairly uneventful move, I had a few issues that needed to be resolved... TROSA wanted to give me a 25% refund for the inconvenience experienced during the course of the move. Their willingness to make things right blew me away."
Yelp
"TROSA contacted me after reading my review and worked hard to fix the damaged furniture... Although it was frustrating and time consuming, I was impressed that TROSA went to such lengths to correct everything."
Is TROSA Moving licensed & insured?
Yes. TROSA Moving holds active FMCSA registration under the legal name TRIANGLE RESIDENTIAL OPTIONS FOR SUBSTANCE ABUSERS INC. The company holds a satisfactory safety rating from the FMCSA. They operate 32 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 03/21/2026 |
| Safety rating | Satisfactory | 03/21/2026 |
| Fleet size | 32 power units | 03/21/2026 |
| FMCSA inspections | 0 total inspections | 03/21/2026 |
| Van line affiliation | Affiliated with a national van line | Jun 2026 |
For-profit household goods carriers in the state fall under the jurisdiction of the North Carolina Utilities Commission, Transportation Division. All legitimate movers should have a “C Number” issued by the commission, signifying that they’ve met minimum insurance requirements and adhere to the provisions outlined in the state’s Maximum Rate Tariff (MRT). You can verify TROSA Moving's active status on the North Carolina licensed movers database.
How moveBuddha rated TROSA Moving
TROSA Moving earns a 4.4/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | TROSA Moving | What it measures |
|---|---|---|
| Industry experience | 4.72/5 | Years in operation, fleet size & locations |
| Review quality | 4.5/5 | Volume & sentiment of customer reviews |
| Customer service | 4.14/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.14/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 4.78/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 5/5 | Market presence & industry recognition |
Our summary of TROSA Moving
Moving doesn't get easier, but customers say TROSA Moving delivers some of the best service in the region. In this analysis of 323 reviews, 84.5% reflect positive feedback, showing that most customers value TROSA's efficient service, professional staff, and careful handling of belongings. Many highlight affordable rates and quick, smooth moving processes—even for complex moves or specialty items. A few reviews describe honest, responsive follow-up for minor hiccups, with frequent praise for thoroughness and reliability. Negative feedback, although much less frequent, centers on damage to items, communication lapses, and dissatisfaction with some staff interaction. Some customers reported careless packing, unresponsive customer service, or rude behavior during quotes or scheduling. Compared to other movers, TROSA stands out for going above and beyond to resolve complaints and for competitive pricing. The small portion of neutral feedback acknowledges both the care and quick response from TROSA, even if some minor issues required follow-up. Across the board, most reviewers recommend TROSA with confidence, especially appreciating their consistent professionalism and value.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does TROSA Moving cost?
TROSA Moving does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
How does TROSA Moving compare to other Rocky Mount movers?
TROSA Moving ranks alongside the top full-service movers in Rocky Mount on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Rocky Mount movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.48 |
88% | D- | ||
|
4.42 |
95% | A+ | ||
|
4.5 |
90% | F | ||
|
4.56 |
94% | A+ | ||
|
4.44 |
96% | A+ | ||
|
4.56 |
94% | A+ | ||
|
4.42 |
78% | A+ | ||
|
4.58 |
82% | A | ||
|
4.22 |
99% | A+ | ||
|
4.34 |
88% | A+ |
How TROSA Moving's ratings compare to other Rocky Mount movers
TROSA Moving's Yelp rating (4.5/5) is in line with the average across the 4 movers analyzed in Rocky Mount, which carry an average Yelp rating of 4.2/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| TROSA Moving | 4.5/5 | -- |
| Rocky Mount movers | 4.2/5 | 4 movers |
| North Carolina movers | 3.5/5 | 116 movers |
Final verdict: TROSA Moving
TROSA Moving earns a 4.4/5 moveBuddha score with 85% positive customer reviews across 323 verified reviews. With 31 years in business and 32 trucks operating across North Carolina, TROSA Moving is a solid option to consider for North Carolina moves.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about TROSA Moving
Is TROSA Moving a legitimate, licensed mover?
Yes. TROSA Moving holds active FMCSA registration. The company operates 32 trucks. You can verify their licensing status on the North Carolina state regulator database.
How does TROSA Moving's review score compare to other North Carolina movers?
TROSA Moving earns 85% positive customer reviews across 323 verified customer reviews. Its composite moveBuddha score is 4.4/5.
What services does TROSA Moving offer?
TROSA Moving is a full-service mover operating in North Carolina. The company operates 32 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does TROSA Moving require a deposit?
Deposit requirements for TROSA Moving depend on the type and timing of your move. Most North Carolina full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has TROSA Moving been in business?
TROSA Moving has been in business for 31 years, founded in 1995. The company holds active FMCSA registration.
Is TROSA Moving associated with a van line?
Yes. TROSA Moving is a local affiliate of a national van line. Learn what van lines are. Affiliation with a van line means access to a national network of resources and reputation, paired with local service attention.
How do I choose the right Rocky Mount moving company?
To pick the best Rocky Mount mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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