Prime Storage Systems, Inc. Review
Fact Checked by:
Positive Reviews
51%
across 61 reviews
moveBuddha Score
4.4/5
based on moveBuddha methodology
Years in Business
16
founded 2010
FMCSA Status
Active
Prime Storage Systems, Inc. is a 4.4/5-rated New Jersey full-service mover, operating since 2010 (16 years in business). Prime Storage Systems, Inc. earns 51% positive reviews across 61 verified customer reviews. The company holds active FMCSA registration and operates 5 trucks. All ratings reflect moveBuddha's independent analysis.
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Prime Storage Systems, Inc. at a glance
- Track record: 16 years in business with 51% positive customer reviews across 61 verified reviews.
- Scale: 5 trucks operating across New Jersey
- Industry experience: 4.72/5
- Customer service: 4.72/5
- Review quality: 4.16/5
- Quote accuracy: 3.96/5
What this review covers
Professional and polite staff
Careful handling
Efficient service
Good communication
Affordable rates
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Company stats
Read full reviewIndustry experience 4.7
Companies with more years in business often outperform newer competitors. Prime Storage Systems, Inc. has been in business for 16 years, demonstrating strong staying power in a competitive industry with services like interstate moving and intrastate moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. Prime Storage Systems, Inc. has about 51% positive reviews across roughly 61 total reviews, with an average Yelp rating of 3.1.
Quote accuracy 3.9
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Prime Storage Systems, Inc..
Customer service 4.7
From responsiveness to follow-through, customer service is a big differentiator. Prime Storage Systems, Inc. emphasizes clear communication, careful handling.
Recent reviews
"The movers were efficient, professional, and took great care of our belongings. Everything arrived in perfect condition. Communication was excellent every step. Highly recommend Prime for any long-distance move!"
"Prime gave me a very reasonable quote. Movers were quick, courteous and professional. My stuff arrived as scheduled, all items safely. One box was missing but found and delivered next day. Very happy with their service."
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Payment methods
What do customers say about Prime Storage Systems, Inc.?
Across 61 verified customer reviews from multiple platforms, 51% are positive, 44% are negative, and 5% are neutral.
What customers like most about Prime Storage Systems, Inc.
- Professional and polite staff: Customers say the Prime Storage Systems, Inc.'s crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Prime Storage Systems, Inc.'s attention to detail.
- Efficient service: Many customers praise Prime Storage Systems, Inc. for completing moves smoothly and with minimal downtime.
- Good communication: Reviewers frequently mention clear, consistent updates from Prime Storage Systems, Inc. throughout the moving process.
- Affordable rates: Many reviewers found Prime Storage Systems, Inc. to be more budget-friendly than competitors without sacrificing quality.
Most common complaints about Prime Storage Systems, Inc.
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Delayed arrival or delivery: Several reviewers experienced frustrating delays either on moving day or with final delivery.
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some Prime Storage Systems, Inc. clients.
Positive Prime Storage Systems, Inc. Reviews
Yelp
"The movers were efficient, professional, and took great care of our belongings. Everything arrived in perfect condition. Communication was excellent every step. Highly recommend Prime for any long-distance move!"
Yelp
"Prime gave me a very reasonable quote. Movers were quick, courteous and professional. My stuff arrived as scheduled, all items safely. One box was missing but found and delivered next day. Very happy with their service."
Yelp
"Prices are reasonable, and customer service is top notch. Household goods arrived with no damage, and even delivered earlier than anticipated. Will use again for our next move."
Negative Prime Storage Systems, Inc. Reviews
Yelp
"Boxes came back crushed and items stolen. Communication was a headache throughout. Stuff that came back was damaged or molded. We might as well toss our things. Avoid this company."
Yelp
"Our stuff arrived 26 days after pickup—was told 5-10 days. Promises weren’t met, and many items arrived damaged including an antique chair and artwork. Would not use again."
Yelp
"Furniture delivered weeks late and multiple items missing or damaged. Impossible to get responses from claims department. Don’t expect compensation. Extremely disappointed."
Neutral Prime Storage Systems, Inc. Reviews
Yelp
"Used Prime twice. First move was fine; second time, price jumped a lot and one item was missing. Delivery was faster on second move, but unexpected costs hurt."
Yelp
"Hawaii movers were excellent and friendly. California movers dropped several boxes and seemed uncaring, but nothing broke. Great service on one end, disappointing on the other."
Yelp
"Move to and from Hawaii went mostly as expected. Broke a couple of things, and quoted price was nearly changed, but held firm. Difficult move, but nothing got lost."
Is Prime Storage Systems, Inc. licensed & insured?
Yes. Prime Storage Systems, Inc. holds active FMCSA registration under the legal name PRIME STORAGE SYSTEMS INC. They operate 5 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 02/21/2026 |
| Fleet size | 5 power units | 02/21/2026 |
| FMCSA inspections | 0 total inspections | 02/21/2026 |
In New Jersey, the New Jersey Division of Consumer Affairs handles the regulation of in-state moving companies. The state’s Division of Consumer Affairs works to ensure that warehousemen (public storage companies) and public movers provide safe, reliable, and ethical services while adhering to all relevant state rules and regulations. You can verify Prime Storage Systems, Inc.'s active status on the New Jersey licensed movers database.
How moveBuddha rated Prime Storage Systems, Inc.
Prime Storage Systems, Inc. earns a 4.4/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Prime Storage Systems, Inc. | What it measures |
|---|---|---|
| Industry experience | 4.72/5 | Years in operation, fleet size & locations |
| Review quality | 4.16/5 | Volume & sentiment of customer reviews |
| Customer service | 4.72/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.96/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 4.56/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4/5 | Market presence & industry recognition |
Our summary of Prime Storage Systems, Inc.
Prime Storage Systems, Inc. stands out for friendly, professional movers who handle belongings with great care and keep prices reasonable. Of the 61 feedback entries reviewed, just over half (50%) were positive, highlighting quick, organized service and strong communication. Customers frequently report smooth moving days, items arriving undamaged, and courteous team members. On the other hand, nearly 44% of feedback is strongly negative. The most common complaints are items arriving damaged, significant delivery delays, and being billed more than expected. Several customers shared frustration with missing belongings, extra fees, or claims that went unresolved. Compared with similar companies, Prime excels in professionalism, efficiency, and value but falls short on damage prevention and reliability for some moves, especially when handling complex logistics or long-distance deliveries. The small portion of neutral input notes inconsistent pricing and occasional missing items but otherwise functional moves. Customers likely experience a dependable, careful team but may risk delays or extra charges in challenging circumstances.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Prime Storage Systems, Inc. cost?
Prime Storage Systems, Inc. does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
How does Prime Storage Systems, Inc. compare to other Paterson movers?
Prime Storage Systems, Inc. ranks alongside the top full-service movers in Paterson on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Paterson movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.62 |
93% | A+ | ||
|
4.76 |
90% | A+ | ||
|
4.64 |
47% | A+ | ||
|
4.5 |
73% | A | ||
|
4.66 |
85% | A+ | ||
|
4.62 |
79% | A+ | ||
|
4.48 |
97% | A+ | ||
|
4.62 |
95% | A+ | ||
|
4.5 |
94% | A+ | ||
|
4.66 |
95% | A+ |
How Prime Storage Systems, Inc.'s ratings compare to other Paterson movers
Prime Storage Systems, Inc.'s Yelp rating (3.1/5) is lower than the average across the 162 movers analyzed in Paterson, which carry an average Yelp rating of 3.7/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Prime Storage Systems, Inc. | 3.1/5 | -- |
| Paterson movers | 3.7/5 | 162 movers |
| New Jersey movers | 3.3/5 | 86 movers |
Final verdict: Prime Storage Systems, Inc.
Prime Storage Systems, Inc. earns a 4.4/5 moveBuddha score with 51% positive customer reviews across 61 verified reviews. With 16 years in business and 5 trucks operating across New Jersey, Prime Storage Systems, Inc. is a solid option to consider for New Jersey moves.
Best for:
- Customers prioritizing strong communication, crew professionalism, and reliable service experience
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Prime Storage Systems, Inc.
Is Prime Storage Systems, Inc. a legitimate, licensed mover?
Yes. Prime Storage Systems, Inc. holds active FMCSA registration. The company operates 5 trucks. You can verify their licensing status on the New Jersey state regulator database.
How does Prime Storage Systems, Inc.'s review score compare to other New Jersey movers?
Prime Storage Systems, Inc. earns 51% positive customer reviews across 61 verified customer reviews. Its composite moveBuddha score is 4.4/5.
What services does Prime Storage Systems, Inc. offer?
Prime Storage Systems, Inc. is a full-service mover operating in New Jersey. The company operates 5 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Prime Storage Systems, Inc. require a deposit?
Deposit requirements for Prime Storage Systems, Inc. depend on the type and timing of your move. Most New Jersey full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Prime Storage Systems, Inc. been in business?
Prime Storage Systems, Inc. has been in business for 16 years, founded in 2010. The company holds active FMCSA registration.
How do I choose the right Paterson moving company?
To pick the best Paterson mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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