Prime Storage Systems, Inc. Review 2026 (Paterson, NJ)
Fact Checked by:
Positive
Reviews
51%
across 61 reviews
moveBuddha
Score
4.4/5
based on moveBuddha methodology
Years in
Business
16
founded 2010
FMCSA
Status
Active
Prime Storage Systems, Inc. is a 4.4/5-rated New Jersey full-service mover, operating since 2010 (16 years in business). Prime Storage Systems, Inc. earns 51% positive reviews across 61 verified customer reviews. The company holds active FMCSA registration and operates 5 trucks. All ratings reflect moveBuddha's independent analysis.
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Prime Storage Systems, Inc. at a glance
- Track record: 16 years in business with 51% positive customer reviews (61 verified reviews)
- Scale: 5 trucks operating across New Jersey
- Industry experience: 4.72/5
- Customer service: 4.72/5
- Review quality: 4.16/5
- Quote accuracy: 3.96/5
Prime Storage Systems, Inc.'s services
- Full-service moving
- Packing & Unpacking
- Interstate moving
- Local (intrastate) moving
- International moving
- Storage: Offered by 62% of Paterson movers (60% nationally)
What this Prime Storage Systems, Inc. review covers
Consistency and follow-up
Affordable rates
Organized packing
Flexibility
Good communication
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Company stats
Read full reviewIndustry experience 4.7
Companies with more years in business often outperform newer competitors. Prime Storage Systems, Inc. has been in business for 16 years, demonstrating strong staying power in a competitive industry with services like international moving and interstate moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. Prime Storage Systems, Inc. has about 51% positive reviews across roughly 61 total reviews, with an average Yelp rating of 3.1.
Quote accuracy 3.9
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Prime Storage Systems, Inc..
Customer service 4.7
From responsiveness to follow-through, customer service is a big differentiator. Prime Storage Systems, Inc. emphasizes clear communication, careful handling.
Recent reviews
Their prices are very reasonable and the customer service is top notch. Our household goods arrived with no broken items and earlier than expected.
Prime was with me all the way using emails, texts, and phone calls. They explained each process, worked with my date change, and delivered everything in perfect condition.
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What do customers say about Prime Storage Systems, Inc.?
Prime Storage Systems, Inc. pulls in 51% positive reviews out of 61 verified ratings from multiple platforms, 44% negative, and 5% neutral.
What customers like most about Prime Storage Systems, Inc.
- Consistency and follow-up: Reviewers liked that Prime Storage Systems, Inc. stayed in touch before and after the move to ensure everything went smoothly.
- Affordable rates: Many reviewers found Prime Storage Systems, Inc. to be more budget-friendly than competitors without sacrificing quality.
- Organized packing: Prime Storage Systems, Inc. is often recognized for labeling boxes clearly and packing with structure and care.
- Flexibility: Clients liked that Prime Storage Systems, Inc. was willing to adjust schedules or accommodate last-minute changes.
- Good communication: Reviewers frequently mention clear, consistent updates from Prime Storage Systems, Inc. throughout the moving process.
Most common complaints about Prime Storage Systems, Inc.
- Delayed arrival or delivery: Several reviewers experienced frustrating delays either on moving day or with final delivery.
- Misplaced or lost items: In some cases, belongings went missing or were delivered to the wrong location.
- Damage to items: Some customers reported that items were damaged during packing or loading.
Did you move with Prime Storage Systems, Inc.? Tell us how it went.
Leave a ReviewPositive Prime Storage Systems, Inc. Reviews
Yelp
Their prices are very reasonable and the customer service is top notch. Our household goods arrived with no broken items and earlier than expected.
Yelp
Prime was with me all the way using emails, texts, and phone calls. They explained each process, worked with my date change, and delivered everything in perfect condition.
Yelp
They packed my furniture and artwork carefully, labeled each item, and kept me updated on shipping and delivery. Nothing was damaged.
Negative Prime Storage Systems, Inc. Reviews
Yelp
They changed my pickup day without calling, packed items with minimal padding, and delayed delivery twice.
Yelp
The shipment arrived with crushed boxes and missing items; the returned belongings included mold and damage, and communication was difficult.
Yelp
They quoted one price, then demanded $550 more on moving day. Delivery still had not arrived after two months.
Neutral Prime Storage Systems, Inc. Reviews
Yelp
The delivery arrived in about 30 business days, and Tyler communicated well, but the price rose from $10 to $13 per cubic foot and a filing cabinet was missing.
Yelp
Hawaii movers were prompt and friendly, but California movers dropped fragile boxes and acted grouchy. Everything arrived, and nothing broke.
Yelp
The move went mostly well, though a few items broke and the quoted phone price caused disputes. Prime held the price, and nothing was lost.
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Is Prime Storage Systems, Inc. licensed & insured?
Yes. Prime Storage Systems, Inc. is FMCSA-registered and active, operating under the legal name PRIME STORAGE SYSTEMS INC. The company runs 5 trucks. moveBuddha verifies all licensing data directly against FMCSA records.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 07/29/2026 |
| Fleet size | 5 power units | 07/29/2026 |
In New Jersey, the New Jersey Division of Consumer Affairs handles the regulation of in-state moving companies. The state’s Division of Consumer Affairs works to ensure that warehousemen (public storage companies) and public movers provide safe, reliable, and ethical services while adhering to all relevant state rules and regulations. You can verify Prime Storage Systems, Inc.'s active status on the New Jersey licensed movers database.
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How moveBuddha rated Prime Storage Systems, Inc.
Prime Storage Systems, Inc. earns a 4.4/5 composite rating based on moveBuddha's editorial rating categories. That's above the 3.6/5 average among Paterson movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Prime Storage Systems, Inc. | What it measures |
|---|---|---|
| Industry experience | 4.72/5 | Years in operation, fleet size & locations |
| Review quality | 4.16/5 | Volume & sentiment of customer reviews |
| Customer service | 4.72/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.96/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 4.56/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4/5 | Market presence & industry recognition |
Our summary of Prime Storage Systems, Inc.
Hawaii shipping, flexible storage: Out of 61 customer reviews, 51% are positive and frequently mention courteous crews and efficient loading. Most customers praise careful packing, though some cite damage or missing items. On the downside, customers mention late pickups or deliveries, surprise fees, and unresolved claims.
Ratings based on moveBuddha's research methodology, updated November 2026.
How much does Prime Storage Systems, Inc. cost?
Prime Storage Systems, Inc. does not publish standard hourly rates or flat-fee pricing publicly. Movers in Paterson charge an average of $127/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
Estimated for a typical 2-3 bedroom New Jersey move
$1,089 – $2,521
How does Prime Storage Systems, Inc. compare to other Paterson movers?
Prime Storage Systems, Inc. ranks alongside the top full-service movers in Paterson on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Paterson movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.56 |
81% | A | ||
|
4.72 |
97% | A+ | ||
|
4.58 |
96% | A+ | ||
|
4.76 |
91% | A+ | ||
|
4.52 |
97% | A+ | ||
|
4.64 |
79% | A+ | ||
|
4.56 |
96% | A+ | ||
|
4.66 |
96% | A | ||
|
4.5 |
91% | A- | ||
|
4.64 |
85% | A+ |
How Prime Storage Systems, Inc.'s ratings compare to other Paterson movers
Prime Storage Systems, Inc.'s Yelp rating (3.1/5) is lower than the average across the 561 movers analyzed in Paterson, which carry an average Yelp rating of 3.7/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Prime Storage Systems, Inc. | 3.1/5 | -- |
| Paterson movers | 3.7/5 | 561 movers |
| New Jersey movers | 3.3/5 | 312 movers |
Final verdict: Prime Storage Systems, Inc.
Prime Storage Systems, Inc. earns a 4.4/5 moveBuddha score, backed by 51% positive customer reviews across 61 verified reviews. Over 16 years in business and 5 trucks operating across New Jersey, Prime Storage Systems, Inc. has built a reputation for consistency and follow-up and affordable rates, making it worth a look for your New Jersey move.
Best for:
- Customers prioritizing strong communication, crew professionalism, and reliable service experience
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated November 2026, based on independent research and verified customer reviews.
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FAQs about Prime Storage Systems, Inc.
How long has Prime Storage Systems, Inc. been in business?
Prime Storage Systems, Inc. has been in business for 16 years, founded in 2010. The company is FMCSA-registered and active.
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