Austin Moving & Storage Co., Inc. Review
Fact Checked by:
Positive Reviews
88%
across 122 reviews
moveBuddha Score
4.4/5
based on moveBuddha methodology
Years in Business
6
founded 2020
FMCSA Status
Active
Austin Moving & Storage Co., Inc. is a 4.4/5-rated New York full-service mover, operating since 2020 (6 years in business). Austin Moving & Storage Co., Inc. earns 88% positive reviews across 122 verified customer reviews. The company holds active FMCSA registration and operates 7 trucks. All ratings reflect moveBuddha's independent analysis.
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Austin Moving & Storage Co., Inc. at a glance
- Track record: 6 years in business with 88% positive customer reviews across 122 verified reviews.
- Scale: 7 trucks operating across New York
- Industry experience: 5/5
- Customer service: 4.42/5
- Review quality: 4.16/5
- Quote accuracy: 4.14/5
What this review covers
Professional and polite staff
Careful handling
Efficient service
Good communication
Quick moving process
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Austin Moving & Storage Co., Inc. has been in business for 6 years, demonstrating strong staying power in a competitive industry with services like interstate moving and intrastate moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. Austin Moving & Storage Co., Inc. has about 88% positive reviews across roughly 122 total reviews.
Quote accuracy 4.1
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Austin Moving & Storage Co., Inc..
Customer service 4.4
From responsiveness to follow-through, customer service is a big differentiator. Austin Moving & Storage Co., Inc. emphasizes clear communication, careful handling, and visibility during transit through shipment tracking.
Recent reviews
"The team was very courteous and professional during the entire moving process. They took extra care to make sure all our floors and banisters were protected before they began to move our belongings. Original estimate was right on target."
"Austin Moving & Storage gave us a fair estimate, were professional and very reassuring with our concerns. We had them pack delicate items. If we have to move again, we're DEFINITELY calling them."
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What do customers say about Austin Moving & Storage Co., Inc.?
Across 122 verified customer reviews from multiple platforms, 88% are positive, 12% are negative, and 0% are neutral.
What customers like most about Austin Moving & Storage Co., Inc.
- Professional and polite staff: Customers say the Austin Moving & Storage Co., Inc.'s crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Austin Moving & Storage Co., Inc.'s attention to detail.
- Efficient service: Many customers praise Austin Moving & Storage Co., Inc. for completing moves smoothly and with minimal downtime.
- Good communication: Reviewers frequently mention clear, consistent updates from Austin Moving & Storage Co., Inc. throughout the moving process.
- Quick moving process: The team at Austin Moving & Storage Co., Inc. often gets the job done faster than expected, saving clients time.
Most common complaints about Austin Moving & Storage Co., Inc.
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Poor complaint handling: Customers expressed frustration over how slowly or dismissively their complaints were handled.
- Higher-than-expected costs: Final bills were occasionally much higher than initial estimates, upsetting customers.
Positive Austin Moving & Storage Co., Inc. Reviews
"The team was very courteous and professional during the entire moving process. They took extra care to make sure all our floors and banisters were protected before they began to move our belongings. Original estimate was right on target."
"Austin Moving & Storage gave us a fair estimate, were professional and very reassuring with our concerns. We had them pack delicate items. If we have to move again, we're DEFINITELY calling them."
"Everything arrived safely, nothing lost, nothing damaged. Highly recommend to all for out of state move!"
Negative Austin Moving & Storage Co., Inc. Reviews
"Unfortunately I was going into a storage unit and this is where the problems began... heavy boxes on top of smaller ones crushing some... breaking a fair amount of glassware. I reached out to Keith several times... haven't heard back."
"They ripped a hole on the side panel of my bed frame... had to call 3x just to get claim form. No response after follow-up. Keith Sr. was rude and unapologetic. Almost 3 months later, still unresolved."
"Missing suitcase... broken light fixture... scraped and chipped walls... took 4 months to receive a skimpy reimbursement just for the light fixture. Vice President was more concerned with reputation than listening."
Is Austin Moving & Storage Co., Inc. licensed & insured?
Yes. Austin Moving & Storage Co., Inc. holds active FMCSA registration under the legal name AUSTIN MOVING & STORAGE CO INC. They operate 7 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 02/22/2026 |
| Fleet size | 7 power units | 02/22/2026 |
| FMCSA inspections | 0 total inspections | 02/22/2026 |
New York requires moving companies to have a license and obtain a New York Department of Transportation (NYDOT) number. A NYDOT license ensures your mover is in compliance with the state's safety, insurance, and operational regulations. You can verify Austin Moving & Storage Co., Inc.'s active status on the New York licensed movers database.
How moveBuddha rated Austin Moving & Storage Co., Inc.
Austin Moving & Storage Co., Inc. earns a 4.4/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Austin Moving & Storage Co., Inc. | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.16/5 | Volume & sentiment of customer reviews |
| Customer service | 4.42/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.14/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 3/5 | Yelp rating & review volume |
| BBB | 4.56/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of Austin Moving & Storage Co., Inc.
Austin Moving & Storage Co., Inc. stands out for professionalism, careful handling, and excellent customer communication, with 87.7% of 122 customer reviews giving positive feedback. Customers consistently praise the staff for their courteous attitude, efficiency, and reliability from the initial estimate through delivery. Many mention their belongings arrived without damage, the booking process was straightforward, and price quotes matched the final bill. The company’s movers are described as responsive and attentive, which sets Austin apart from other moving providers. On the other hand, a small number of customers experienced problems such as damaged items, unresolved claims, and higher costs than expected. Some noted difficulty getting issues addressed by management or delays in complaint resolution, which detracted from their experience. While the overwhelming majority found the service to be stress-free and would recommend Austin Moving & Storage Co., Inc., potential customers should remain mindful of these isolated concerns, especially regarding high-value or fragile items.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Austin Moving & Storage Co., Inc. cost?
Austin Moving & Storage Co., Inc. does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
How does Austin Moving & Storage Co., Inc. compare to other Holtsville movers?
Austin Moving & Storage Co., Inc. ranks alongside the top full-service movers in Holtsville on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Holtsville movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.52 |
81% | NR | ||
|
4.48 |
78% | A+ | ||
|
4.52 |
81% | A+ | ||
|
4.44 |
82% | B- | ||
|
4.64 |
85% | A+ | ||
|
4.64 |
81% | A+ | ||
|
4.58 |
93% | A+ | ||
|
4.58 |
85% | A+ | ||
|
4.42 |
74% | A+ | ||
|
4.48 |
51% | A+ |
Final verdict: Austin Moving & Storage Co., Inc.
Austin Moving & Storage Co., Inc. earns a 4.4/5 moveBuddha score with 88% positive customer reviews across 122 verified reviews. With 6 years in business and 7 trucks operating across New York, Austin Moving & Storage Co., Inc. is a solid option to consider for New York moves.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Austin Moving & Storage Co., Inc.
Is Austin Moving & Storage Co., Inc. a legitimate, licensed mover?
Yes. Austin Moving & Storage Co., Inc. holds active FMCSA registration. The company operates 7 trucks. You can verify their licensing status on the New York state regulator database.
How does Austin Moving & Storage Co., Inc.'s review score compare to other New York movers?
Austin Moving & Storage Co., Inc. earns 88% positive customer reviews across 122 verified customer reviews. Its composite moveBuddha score is 4.4/5.
What services does Austin Moving & Storage Co., Inc. offer?
Austin Moving & Storage Co., Inc. is a full-service mover operating in New York. The company operates 7 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Austin Moving & Storage Co., Inc. require a deposit?
Deposit requirements for Austin Moving & Storage Co., Inc. depend on the type and timing of your move. Most New York full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Austin Moving & Storage Co., Inc. been in business?
Austin Moving & Storage Co., Inc. has been in business for 6 years, founded in 2020. The company holds active FMCSA registration.
How do I choose the right Holtsville moving company?
To pick the best Holtsville mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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Compare Austin Moving & Storage Co., Inc.'s quote against other top New York movers. moveBuddha users save an average of 30% by comparing 3+ quotes before booking.
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