New Roots Moving Company LLC Review 2026 (Massillon, OH)
Fact Checked by:
Positive
Reviews
100%
across 685 reviews
moveBuddha
Score
4.2/5
based on moveBuddha methodology
Years in
Business
7
founded 2019
FMCSA
Status
Active
New Roots Moving Company LLC is a 4.2/5-rated Ohio full-service mover, operating since 2019 (7 years in business). New Roots Moving Company LLC earns 100% positive reviews across 685 verified customer reviews. The company holds active FMCSA registration and operates 5 trucks. All ratings reflect moveBuddha's independent analysis.
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New Roots Moving Company LLC at a glance
- Track record: 7 years in business with 100% positive customer reviews (685 verified reviews)
- Scale: 5 trucks operating across Ohio
- Industry experience: 4.72/5
- Customer service: 4.14/5
- Review quality: 4.16/5
- Quote accuracy: 3.96/5
New Roots Moving Company LLC's services
- Full-service moving
- Packing & Unpacking
- Interstate moving
- Local (intrastate) moving
- Storage: Offered by 58% of Lorain movers (60% nationally)
- Piano moving: A specialty offered by 31% of Lorain movers (40% nationally)
What this New Roots Moving Company LLC review covers
Affordable rates
Friendly and approachable staff
Respectful of property
Careful handling
Professional and polite staff
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Company stats
Read full reviewIndustry experience 4.7
Companies with more years in business often outperform newer competitors. New Roots Moving Company LLC has been in business for 7 years, demonstrating strong staying power in a competitive industry with services like small-scale moving and interstate moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. New Roots Moving Company LLC has about 100% positive reviews across roughly 685 total reviews, with an average Yelp rating of 5.0.
Quote accuracy 3.9
Quote reliability often comes down to clarity and consistency. Customers can request quotes from New Roots Moving Company LLC.
Customer service 4.1
From responsiveness to follow-through, customer service is a big differentiator. New Roots Moving Company LLC emphasizes clear communication, careful handling.
Recent reviews
Moving is stressful, but the stress faded during the process. Getting a quote and completing the move were simple. They were quick, professional, efficient, super friendly, and offered a very fair price.
We were pleasantly surprised the actual total bill came in lower than estimation. Keanan and Cole were polite and efficient, protected our items, and took protective measures at both homes.
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What do customers say about New Roots Moving Company LLC?
New Roots Moving Company LLC pulls in 100% positive reviews out of 685 verified ratings from multiple platforms, 0% negative, and 0% neutral.
What customers like most about New Roots Moving Company LLC
- Affordable rates: Many reviewers found New Roots Moving Company LLC to be more budget-friendly than competitors without sacrificing quality.
- Friendly and approachable staff: Many customers felt at ease working with the courteous and personable team at New Roots Moving Company LLC.
- Respectful of property: Customers appreciated how carefully New Roots Moving Company LLC's team maneuvered furniture through tight spaces without damaging walls or floors.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to New Roots Moving Company LLC's attention to detail.
- Professional and polite staff: Customers say the New Roots Moving Company LLC's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
Most common complaints about New Roots Moving Company LLC
- Broken promises: Customers noted instances where New Roots Moving Company LLC failed to deliver on services that were initially guaranteed.
Did you move with New Roots Moving Company LLC? Tell us how it went.
Leave a ReviewPositive New Roots Moving Company LLC Reviews
Yelp
Moving is stressful, but the stress faded during the process. Getting a quote and completing the move were simple. They were quick, professional, efficient, super friendly, and offered a very fair price.
Dawn Yacono, Google
We were pleasantly surprised the actual total bill came in lower than estimation. Keanan and Cole were polite and efficient, protected our items, and took protective measures at both homes.
Sandra, Google
The New Roots team was professional, personable, and efficient. They communicated clearly, treated my property with great care, completed the move without incident, and finished in less time than estimated.
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Is New Roots Moving Company LLC licensed & insured?
Yes. New Roots Moving Company LLC is FMCSA-registered and active, operating under the legal name NEW ROOTS MOVING COMPANY LLC. The company runs 5 trucks. moveBuddha verifies all licensing data directly against FMCSA records.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 07/12/2026 |
| Fleet size | 5 power units | 07/12/2026 |
Although a local license is not required in Ohio, make sure the moving company you’ll be hiring is registered with U.S. Department of Transportation (USDOT). To verify if you’re dealing with a legal and licensed mover, you may ask them their USDOT registration number. You can verify New Roots Moving Company LLC's active status on the Ohio licensed movers database.
New Roots Moving Company LLC locations
New Roots Moving Company LLC has 2 locations:
- New Roots Moving Company LLC (headquarters)
- Canton
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How moveBuddha rated New Roots Moving Company LLC
New Roots Moving Company LLC earns a 4.2/5 composite rating based on moveBuddha's editorial rating categories. That's above the 3.8/5 average among Lorain movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | New Roots Moving Company LLC | What it measures |
|---|---|---|
| Industry experience | 4.72/5 | Years in operation, fleet size & locations |
| Review quality | 4.16/5 | Volume & sentiment of customer reviews |
| Customer service | 4.14/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.96/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 4/5 | Yelp rating & review volume |
| BBB | 5/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of New Roots Moving Company LLC
Pianos, packing, and long hauls: Out of 685 customer reviews, 100% are positive and frequently mention courteous crews, clear communication, efficient work, fair pricing, and careful handling, though customers report an antique table breaking. Complaints focus on travel time counted toward the three-hour minimum.
Ratings based on moveBuddha's research methodology, updated November 2026.
How much does New Roots Moving Company LLC cost?
New Roots Moving Company LLC does not publish standard hourly rates or flat-fee pricing publicly. Movers in Lorain charge an average of $133/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
Estimated for a typical 2-3 bedroom Ohio move
$954 – $2,242
How does New Roots Moving Company LLC compare to other Lorain movers?
New Roots Moving Company LLC ranks alongside the top full-service movers in Lorain on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Lorain movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.48 |
99% | A+ | ||
|
4.62 |
97% | A+ | ||
|
4.3 |
88% | C+ | ||
|
4.48 |
85% | A- | ||
|
4.48 |
88% | A+ | ||
|
4.48 |
93% | A+ | ||
|
4.56 |
92% | A+ | ||
|
4.44 |
89% | A+ | ||
4.16 |
96% | A+ | ||
|
4.56 |
98% | A+ |
How New Roots Moving Company LLC's ratings compare to other Lorain movers
New Roots Moving Company LLC earns a higher-than-average Yelp rating (5.0/5) across the 52 movers analyzed in Lorain, which carry an average Yelp rating of 3.4/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| New Roots Moving Company LLC | 5.0/5 | -- |
| Lorain movers | 3.4/5 | 52 movers |
| Ohio movers | 3.3/5 | 214 movers |
Final verdict: New Roots Moving Company LLC
New Roots Moving Company LLC earns a 4.2/5 moveBuddha score, backed by 100% positive customer reviews across 685 verified reviews. Over 7 years in business and 5 trucks operating across Ohio, New Roots Moving Company LLC has built a reputation for affordable rates and friendly and approachable staff, making it worth a look for your Ohio move.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated November 2026, based on independent research and verified customer reviews.
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FAQs about New Roots Moving Company LLC
Does New Roots Moving Company LLC offer piano moving?
Yes, New Roots Moving Company LLC offers piano moving. That's a specialty only 31% of Lorain movers provide, compared to 40% nationally.
How does New Roots Moving Company LLC's review score compare to other Ohio movers?
New Roots Moving Company LLC earns 100% positive customer reviews across 685 verified customer reviews. Its composite moveBuddha score is 4.2/5. That's above the 89% average among Lorain movers, and above the 90% Ohio average.
Does New Roots Moving Company LLC require a deposit?
How much deposit New Roots Moving Company LLC asks for depends on your move type and timing. Most Ohio full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How do I choose the right Lorain moving company?
To pick the best Lorain mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
Is New Roots Moving Company LLC a legitimate, licensed mover?
Yes, New Roots Moving Company LLC is FMCSA-registered and active, operating 5 trucks. You can verify their licensing status on the Ohio state regulator database.
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