IMS Relocation review 2026 (Carrollton, TX)
Updated
IMS Relocation is a Carrollton, TX mover ranked #544 of 797 movers in Texas with a 3.34/5 rating.
91% of IMS Relocation's 357 verified customer reviews are positive. Customers most often praise its organized packing, while the most common complaint involves unprofessional behavior. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How IMS Relocation measures up
IMS Relocation ranks #544 out of 797 movers in Texas with a moveBuddha Score of 3.34 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 3.34.
- Review quality
- 3.5
- Brand
- 3.0
- Website
- 3.0
- Customer service
- 3.0
- Industry experience
- 3.0
Is IMS Relocation moveBuddha Certified?
IMS Relocation is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. IMS Relocation hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about IMS Relocation?
Out of 357 verified reviews, 91% of customers left a positive review about IMS Relocation in Carrollton, TX. 7.8% of reviews are negative and 0.8% are neutral. IMS Relocation has a 1% higher positive review percentage than the average Texas moving company (91% vs the Texas state average of 90%).
- Positive91.3%(326)
- Neutral0.8%(3)
- Negative7.8%(28)
Based on 357 reviews across Google, Yelp, and other review sites.
What customers like about IMS Relocation
Organized packing
IMS Relocation is often recognized for labeling boxes clearly and packing with structure and care.
Consistency and follow-up
Reviewers liked that IMS Relocation stayed in touch before and after the move to ensure everything went smoothly.
Careful handling
Belongings are treated with caution, and many customers report zero damage thanks to IMS Relocation's attention to detail.
Respectful of property
Customers appreciated how carefully IMS Relocation's team maneuvered furniture through tight spaces without damaging walls or floors.
Good communication
Reviewers frequently mention clear, consistent updates from IMS Relocation throughout the moving process.
What positive reviewers say
“Zoe and Lucy took my stress level down immensely, as I knew they had all our possessions safely packed, labeled, and handled with the best care.”
Heather CuttingVerified ReviewerGoogle“I’ve used IMS on two separate occasions and I am extremely pleased with the job they did. Great communication, very professional and on time! Highly recommended.”
Bill LampleyVerified ReviewerGoogle“Everything went smoothly. Super easy team to work with and Tina kept me in the loop every step of the way. Thanks again!”
Jayceon ScaglioneVerified ReviewerGoogle“IMS made moving from Dallas to Austin so much easier than I was expecting. The packing and moving crews were polite, fast, and took excellent care of my belongings. Literally, not one thing was broken.”
Mimi FlemingVerified ReviewerGoogle
What mixed reviewers say
“Good guys…”
Chris FowlerVerified ReviewerGoogle“The packers were undermanned but capable. The loading crew was good. The moving company lost several items in storage. The crew that unloaded our goods damaged some bookshelves beyond repair.”
Jane RodgersVerified ReviewerGoogle
Most common complaints about IMS Relocation
Unprofessional behavior
Complaints included movers using foul language, showing up late, or acting inappropriately.
Misplaced or lost items
In some cases, belongings went missing or were delivered to the wrong location.
Damage to items
Some customers reported that items were damaged during packing or loading.
What negative reviewers say
“My contact, Mike, eventually became non responsive and passed my case off to another set of representatives. I was never told who my point of contact was.”
Ryan VuVerified ReviewerGoogle“We are almost a month out from our move from Dallas to Phoenix and are still missing items that IMS has deemed non essential. We have items that are broken beyond repair.”
scott touchstoneVerified ReviewerGoogle“Our claim was justified with proven damages and took four months to resolve NOT to my satisfaction. They covered 7% of our claim, after deducting the $900 we paid for insurance.”
Janice AlmeidaVerified ReviewerGoogle“I asked 2 weeks ago for them to be picked up. The guys came today to get them and they were sent to our home instead of the rental.”
Michelle VerduinVerified ReviewerGoogle
IMS Relocation
3.34Carrollton, TX
Save more than 30% on average by comparing movers before you book.
IMS Relocation
3.34
Carrollton, TX
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from IMS Relocation, then see how it compares with other top-rated movers in Carrollton.
Compare prices side by side
See where IMS Relocation lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does IMS Relocation offer?
Licensed under US DOT number 125563, IMS Relocation offers full-service moving, local moves, long-distance moves, and international moves.
Services offered
Is IMS Relocation licensed and insured?
Registered with the FMCSA
US DOT 125563. Operating status is not on this profile. Check on SAFER
Verified against the FMCSA, not by moveBuddha
IMS Relocation is registered with the Federal Motor Carrier Safety Administration under US DOT number 125563. It also holds a Texas intrastate license, number 005069032C.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover IMS Relocation holds. Ask for a certificate of insurance before you book.
- State license number
- 005069032CIssued by Texas. Covers moves within the state, which the FMCSA does not
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
How much does IMS Relocation cost?
IMS Relocation does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Texas, you can expect to pay approximately $130/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service Texas moving companies similar to IMS Relocation typically bill the amounts below using a $130/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
IMS Relocation offers interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Texas moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does IMS Relocation offer?
- Accepts
- Credit Cards
- Deposit
- Not listed, so ask
- Discounts
- Mover’s own offer
IMS Relocation accepts credit cards. Deposit policies vary by mover, so ask whether one is required when you request a quote.
IMS Relocation also offers discounts on request. It also lists: Up to 50 free used boxes with any move; free second month of storage when storage is part of the move; possible cost savings during off-peak periods. Ask what you qualify for and how much you could save before you book.
How IMS Relocation compares with other local movers
With a moveBuddha score of 3.34 out of 5, IMS Relocation trails the five highest-scoring moving companies near Carrollton, 1.24 points behind Suddath Van Lines, Inc.. IMS Relocation's score rests on 357 reviews, fewer than any of the five. Where IMS Relocation falls behind is quote accuracy, with the lowest quote accuracy score in the group.
The five highest-scoring nearby movers, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | AM Moving Company LLCDallas | 4.70 | 1,400 | 4.4 | 4.2 | A |
| 2 | AB MovingDallas | 4.70 | 1,228 | 4.5 | 2.8 | A+ |
| 3 | Fantastic MovesDallas | 4.66 | 360 | 4.6 | 4.3 | A+ |
| 4 | Flex Moving & StorageDallas | 4.62 | 458 | 4.4 | 3.9 | B |
| 5 | Suddath Van Lines, Inc.Coppell | 4.58 | 579 | 4.1 | 3.9 | A+ |
| 6 | IMS RelocationThis mover · ranks #6 | 3.34 | 357 | — | — | — |
How does IMS Relocation compare to other Texas movers?
- moveBuddha score#544 of 797(worse than average)
3.34vs 3.70 avg
IMS Relocation scores 3.34, below the Texas average of 3.70, and ranks #544 of 797 Texas movers.
- Positive reviews#473 of 797(better than average)
91%vs 90% avg
IMS Relocation has 91% positive reviews, above the Texas average of 90%, and ranks #473 of 797 Texas movers.
- Negative reviews#478 of 797(better than average)
8%vs 10% avg
IMS Relocation has 8% negative reviews, below the Texas average of 10%, and ranks #478 of 797 Texas movers. A lower percentage is better.
- Reviews analyzed#179 of 797(better than average)
357vs 344 avg
IMS Relocation has 357 reviews analyzed, above the Texas average of 344, and ranks #179 of 797 Texas movers.
| Metric | This moverIMS Relocation | Texas avg | Texas rank | Difference |
|---|---|---|---|---|
| moveBuddha score#544 of 797 in Texas | 3.34 | 3.70 | #544 of 797 | −0.36(worse than average) |
| Positive reviews#473 of 797 in Texas | 91% | 90% | #473 of 797 | +1 pts(better than average) |
| Negative reviewsLower is better#478 of 797 in Texas | 8% | 10% | #478 of 797 | −2 pts(better than average) |
| Reviews analyzed#179 of 797 in Texas | 357 | 344 | #179 of 797 | +13(better than average) |
Compared with 797 Texas movers with moveBuddha profiles. Rank #1 is the best in Texas.
IMS Relocation
3.34Carrollton, TX
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from IMS Relocation, then see how it compares with other top-rated movers in Carrollton.
Compare prices side by side
See where IMS Relocation lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
IMS Relocation
3.34
Carrollton, TX
Final verdict: IMS Relocation
IMS Relocation earns a 3.34/5 moveBuddha Score and ranks #544 among Texas movers, with 91% positive feedback across 357 customer reviews.
Customers consistently praise its organized packing and consistency and follow-up. It is best for customers prioritizing strong communication, careful handling of belongings, and reliable service experience.
The most common complaint is unprofessional behavior.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Texas moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact IMS Relocation
- Phone
- (972) 484-2112
- Website
- imsrelocation.com
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.