Express Moving and Storage - Alexandria Movers Review 2026 (Alexandria, VA)
Fact Checked by:
Positive
Reviews
98%
across 310 reviews
moveBuddha
Score
3.6/5
based on moveBuddha methodology
Years in
Business
14
founded 2012
Express Moving and Storage - Alexandria Movers is a 3.6/5-rated Virginia full-service mover, operating since 2012 (14 years in business). Express Moving and Storage - Alexandria Movers earns 98% positive reviews across 310 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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Express Moving and Storage - Alexandria Movers at a glance
- Track record: 14 years in business with 98% positive customer reviews (310 verified reviews)
- Industry experience: 3.58/5
- Customer service: 3/5
- Review quality: 3.5/5
- Quote accuracy: 4.14/5
Express Moving and Storage - Alexandria Movers' services
- Interstate moving
- Local (intrastate) moving
- Storage: Offered by 71% of Alexandria movers (63% nationally)
What this Express Moving and Storage - Alexandria Movers review covers
Affordable rates
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Company stats
Read full reviewIndustry experience 3.5
Companies with more years in business often outperform newer competitors. Express Moving and Storage - Alexandria Movers has been in business for 14 years, demonstrating strong staying power in a competitive industry with services like interstate moving and intrastate moving.
Review quality 3.5
Customer reviews are the clearest window into a mover’s reputation. Express Moving and Storage - Alexandria Movers has about 98% positive reviews across roughly 310 total reviews.
Quote accuracy 4.1
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Express Moving and Storage - Alexandria Movers. Discounts may be available for groups like military.
Customer service 3.0
From responsiveness to follow-through, customer service is a big differentiator. Express Moving and Storage - Alexandria Movers emphasizes clear communication, careful handling.
Recent reviews
Cesar was professional, flexible, responsive, and went above and beyond to accommodate our tight scheduling constraints.
The movers were professional, responsive, and careful both times. I highly recommend this company.
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What do customers say about Express Moving and Storage - Alexandria Movers?
Express Moving and Storage - Alexandria Movers pulls in 98% positive reviews out of 310 verified ratings from multiple platforms, 2% negative, and 1% neutral.
What customers like most about Express Moving and Storage - Alexandria Movers
- Affordable rates: Many reviewers found Express Moving and Storage - Alexandria Movers to be more budget-friendly than competitors without sacrificing quality.
- Flexibility: Clients liked that Express Moving and Storage - Alexandria Movers was willing to adjust schedules or accommodate last-minute changes.
- Organized packing: Express Moving and Storage - Alexandria Movers is often recognized for labeling boxes clearly and packing with structure and care.
- Good communication: Reviewers frequently mention clear, consistent updates from Express Moving and Storage - Alexandria Movers throughout the moving process.
- Consistency and follow-up: Reviewers liked that Express Moving and Storage - Alexandria Movers stayed in touch before and after the move to ensure everything went smoothly.
Most common complaints about Express Moving and Storage - Alexandria Movers
- Poor packing quality: Subpar packing techniques by Express Moving and Storage - Alexandria Movers led to crushed boxes or damaged goods for some clients.
- Inexperienced movers: Some clients felt the crew lacked basic moving skills or sufficient training.
- Non-refundable deposits: Some customers lost deposits when canceling or rescheduling their move.
Positive Express Moving and Storage - Alexandria Movers Reviews
Travis Aguilera, Google
Cesar was professional, flexible, responsive, and went above and beyond to accommodate our tight scheduling constraints.
Pamela Lessard, Google
The movers were professional, responsive, and careful both times. I highly recommend this company.
Lizzy Mair, Google
Our furniture was carefully wrapped and nothing was damaged. The movers were patient and adaptable when the destination elevator failed.
Negative Express Moving and Storage - Alexandria Movers Reviews
Tarsha Reeder, Google
The crew seemed inexperienced: a two-bedroom move took 7.5 hours and still left a room, mirror, dog items, wall art, and couch pillows behind.
Alexandra Stephens, Google
They packed by throwing items into boxes, labeled them poorly, broke things, lost pieces, and reassembled a loft bed without a screw.
TRE SMITH, Google
They canceled the job after I requested a two-hour delay, then refused to return my deposit and offered service five days later.
Neutral Express Moving and Storage - Alexandria Movers Reviews
Anna Dimitriou, Google
The team worked hard, but storage delivery was chaotic: boxes were mislabeled, a chair was damaged, ladders were missing, and pool-table parts were unaccounted for.
Jon G., Yelp
Express was responsive and thorough, but the contracted van line caused poor communication, surprise charges, and a week-long warehouse delay.
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How moveBuddha rated Express Moving and Storage - Alexandria Movers
Express Moving and Storage - Alexandria Movers earns a 3.6/5 composite rating based on moveBuddha's editorial rating categories. That's in line with the 3.6/5 average among Alexandria movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Express Moving and Storage - Alexandria Movers | What it measures |
|---|---|---|
| Industry experience | 3.58/5 | Years in operation, fleet size & locations |
| Review quality | 3.5/5 | Volume & sentiment of customer reviews |
| Customer service | 3/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.14/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 3/5 | Google Business Profile rating & review volume |
| Yelp reviews | 3/5 | Yelp rating & review volume |
| BBB | 4.78/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 3/5 | Market presence & industry recognition |
Our summary of Express Moving and Storage - Alexandria Movers
Careful moves, clear value, and a few serious breakdowns define the customer feedback. Across 310 reviews, 303 were positive, or 97.7%. Customers praised affordable rates, flexible scheduling, organized packing, clear communication, and consistent follow-up. Many reported careful handling, accurate estimates, on-time crews, and smooth service. Customers often compared Express favorably with other movers on price and reliability. Negative feedback focused on poor packing, missing or damaged items, inexperienced crews, incomplete work, and non-refundable deposit disputes. The two 3-star comments also noted mislabeled boxes, storage confusion, surprise charges, and weak communication from a partner van line. The strong positive share points to dependable service for most customers, while the serious complaints show that crew experience, packing checks, and deposit handling need close attention.
Ratings based on moveBuddha's research methodology, updated October 2026.
How much does Express Moving and Storage - Alexandria Movers cost?
Express Moving and Storage - Alexandria Movers does not publish standard hourly rates or flat-fee pricing publicly. Movers in Alexandria charge an average of $134/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
Estimated for a typical 2-3 bedroom Virginia move
$954 – $2,169
How does Express Moving and Storage - Alexandria Movers compare to other Alexandria movers?
Express Moving and Storage - Alexandria Movers ranks alongside the top full-service movers in Alexandria on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Alexandria movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.84 |
90% | A+ | ||
4.62 |
87% | A+ | ||
|
4.52 |
97% | F | ||
|
4.56 |
91% | A+ | ||
|
4.5 |
99% | A+ | ||
|
4.76 |
97% | A+ | ||
|
4.5 |
97% | A+ | ||
|
4.5 |
97% | A+ | ||
|
4.52 |
98% | A+ | ||
|
4.56 |
93% | A |
Final verdict: Express Moving and Storage - Alexandria Movers
Express Moving and Storage - Alexandria Movers earns a 3.6/5 moveBuddha score, backed by 98% positive customer reviews across 310 verified reviews. Over 14 years in business, Express Moving and Storage - Alexandria Movers has built a reputation for affordable rates and flexibility, making it worth a look for your Virginia move.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
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FAQs about Express Moving and Storage - Alexandria Movers
How long has Express Moving and Storage - Alexandria Movers been in business?
Express Moving and Storage - Alexandria Movers has been in business for 14 years, founded in 2012.
How does Express Moving and Storage - Alexandria Movers' review score compare to other Virginia movers?
Express Moving and Storage - Alexandria Movers earns 98% positive customer reviews across 310 verified customer reviews. Its composite moveBuddha score is 3.6/5. That's above the 90% average among Alexandria movers, and above the 87% Virginia average.
Does Express Moving and Storage - Alexandria Movers require a deposit?
How much deposit Express Moving and Storage - Alexandria Movers asks for depends on your move type and timing. Most Virginia full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
Thinking about booking Express Moving and Storage - Alexandria Movers?
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