Central Van Lines Review
Fact Checked by:
Positive Reviews
90%
across 134 reviews
moveBuddha Score
3.7/5
based on moveBuddha methodology
Years in Business
29
founded 1997
Central Van Lines is a 3.7/5-rated West Virginia full-service mover, operating since 1997 (29 years in business). Central Van Lines earns 90% positive reviews across 134 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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Central Van Lines at a glance
- Track record: 29 years in business with 90% positive customer reviews across 134 verified reviews.
- Industry experience: 3.58/5
- Customer service: 3.58/5
- Review quality: 3.84/5
- Quote accuracy: 3.76/5
What this review covers
Professional and polite staff
Careful handling
Efficient service
Quick moving process
Good communication
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Company stats
Read full reviewIndustry experience 3.5
Companies with more years in business often outperform newer competitors. Central Van Lines has been in business for 29 years, demonstrating strong staying power in a competitive industry.
Review quality 3.8
Customer reviews are the clearest window into a mover’s reputation. Central Van Lines has about 90% positive reviews across roughly 134 total reviews, with an average Yelp rating of 2.9.
Quote accuracy 3.7
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Central Van Lines.
Customer service 3.5
From responsiveness to follow-through, customer service is a big differentiator. Central Van Lines emphasizes clear communication.
Recent reviews
"The movers were professional and personable and careful with our things!"
"They delivered as promised and took great care of the things that meant so much to us."
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What do customers say about Central Van Lines?
Across 134 verified customer reviews from multiple platforms, 90% are positive, 9% are negative, and 2% are neutral.
What customers like most about Central Van Lines
- Professional and polite staff: Customers say the Central Van Lines's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Central Van Lines's attention to detail.
- Efficient service: Many customers praise Central Van Lines for completing moves smoothly and with minimal downtime.
- Quick moving process: The team at Central Van Lines often gets the job done faster than expected, saving clients time.
- Good communication: Reviewers frequently mention clear, consistent updates from Central Van Lines throughout the moving process.
Most common complaints about Central Van Lines
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Lack of communication: Poor or inconsistent updates from Central Van Lines left some customers feeling in the dark.
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some Central Van Lines clients.
Positive Central Van Lines Reviews
"The movers were professional and personable and careful with our things!"
"They delivered as promised and took great care of the things that meant so much to us."
"Highly recommend Central Van Lines in Beckley, WV! Crew was friendly and handled everything my Mother needed. Made it stress free."
Negative Central Van Lines Reviews
"We had multiple items arrive damaged--some beyond repair--and multiple items not arrive at all. Major issue is the extreme lack of communication afterwards."
"Upon unpacking I noticed damaged items and missing electronics. Filed a claim but received slow, unapologetic service."
"Billed me upon delivery and then said I owed an additional $800. Broke several items and has not offered to pay any damages."
Neutral Central Van Lines Reviews
"None of pay but people that you work with are hard workers...you can really help them on how to stack because that’s what happened today."
How moveBuddha rated Central Van Lines
Central Van Lines earns a 3.7/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Central Van Lines | What it measures |
|---|---|---|
| Industry experience | 3.58/5 | Years in operation, fleet size & locations |
| Review quality | 3.84/5 | Volume & sentiment of customer reviews |
| Customer service | 3.58/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.76/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 4.34/5 | Yelp rating & review volume |
| BBB | 5/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 3/5 | Market presence & industry recognition |
Our summary of Central Van Lines
Customer experiences with Central Van Lines shine a spotlight on their professional, courteous, and careful staff. 89.6% of feedback was positive, emphasizing the team's efficiency, reliability, and outstanding care for belongings, even during large or long-distance moves. Many customers mention seamless communication and commend the movers for punctuality and the speed of their service. Several customers point out that their possessions were handled without any damage and praise the company for keeping stress low during what is often a high-pressure event. Compared to other moving providers, Central Van Lines receives higher marks for professionalism and careful handling of valuable items. Some customers identify areas for improvement. The most common complaints are about damaged or missing items, lack of follow-up after issues, and unexpected extra charges. Although these negative experiences constitute a much smaller portion of input, they highlight areas where consistency could match the high standards set by the majority of the team. With most reviewers expressing high satisfaction, Central Van Lines stands out as one of the more dependable moving services in the region.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Central Van Lines cost?
Central Van Lines does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
How does Central Van Lines compare to other Weirton movers?
Central Van Lines ranks alongside the top full-service movers in Weirton on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Weirton movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.44 |
90% | A+ | ||
|
4.58 |
51% | A+ | ||
|
4.44 |
74% | A+ | ||
|
4.3 |
90% | A+ | ||
|
4.48 |
95% | A+ | ||
|
4.34 |
42% | A | ||
|
4.28 |
80% | A | ||
|
4.38 |
93% | A+ | ||
|
4.42 |
97% | A+ | ||
|
4.36 |
97% | A+ |
How Central Van Lines's ratings compare to other Weirton movers
Central Van Lines's Yelp rating (2.9/5) is in line with the average across the 8 movers analyzed in Weirton, which carry an average Yelp rating of 2.8/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Central Van Lines | 2.9/5 | -- |
| Weirton movers | 2.8/5 | 8 movers |
| West Virginia movers | 3.3/5 | 10 movers |
Final verdict: Central Van Lines
Central Van Lines earns a 3.7/5 moveBuddha score with 90% positive customer reviews across 134 verified reviews. With 29 years in business, Central Van Lines is a solid option to consider for West Virginia moves.
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Central Van Lines
How does Central Van Lines's review score compare to other West Virginia movers?
Central Van Lines earns 90% positive customer reviews across 134 verified customer reviews. Its composite moveBuddha score is 3.7/5.
Why is Central Van Lines's Yelp rating lower than other sources?
Central Van Lines's 2.9/5 Yelp rating across 7 reviews differs from its scores on other platforms due to Yelp's review-filtering algorithm. Yelp filters out a high share of positive reviews from smaller-volume businesses, particularly those that don't advertise. Cross-referencing reviews from multiple sources gives a more complete picture of mover quality.
What services does Central Van Lines offer?
Central Van Lines is a full-service mover operating in West Virginia. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Central Van Lines require a deposit?
Deposit requirements for Central Van Lines depend on the type and timing of your move. Most West Virginia full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Central Van Lines been in business?
Central Van Lines has been in business for 29 years, founded in 1997.
Is Central Van Lines associated with a van line?
Yes. Central Van Lines is a local affiliate of a national van line. Learn what van lines are. Affiliation with a van line means access to a national network of resources and reputation, paired with local service attention.
How do I choose the right Weirton moving company?
To pick the best Weirton mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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