Pure Relocation Services Review
Here’s the bottom line: Pure Relocation Services is a family-owned moving company offering residential, commercial, and military relocations, backed by certified crews and a dedicated moving coordinator for every move. The company stands out for its white-glove service and ability to accommodate last-minute bookings, though its deposit requirement runs higher than many competitors.
Read on for pricing, services, availability, and how it compares to top long-distance movers.
- Family owned & operated
- Certified moving crews
- White-glove service options
Pros & cons of Pure Relocation Services
- Dedicated moving coordinator
- Last-minute bookings
- Senior & veteran discounts
- Residential, commercial & military moves
- Climate-controlled storage with 24/7 security monitoring
- 25%-40% upfront deposit
- $1,000 rescheduling fee within 3 days of pickup
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What customers had to say about Pure Relocation Services
Pure Relocation Services holds an A+ rating from the Better Business Bureau, though its review footprint is still fairly small. The company doesn’t yet have any reviews on the BBB, and has just two reviews on Trustpilot and twelve on Google, but the feedback across both platforms is uniformly positive, with five-star ratings across the board.
Customers consistently praise the company’s professionalism, communication, and ability to deliver moves on time. Reviewers also highlight positive experiences with short-notice bookings and commercial moves, noting quick response times even under tight deadlines.
Pure Relocation Services doesn’t have any negative reviews at this point, though one customer who hired the company for an office relocation mentioned that a handful of files ended up at the wrong location. The reviewer described it as a minor hiccup and said the move was excellent overall.
The team was professional, arrived on time, and handled our belongings with care throughout the move.
Communication was good from start to finish, and the process was straightforward and well organized. Our items arrived safely, and the crew worked hard to make sure everything was delivered as expected.
Moving long distance can be stressful, but Pure Relocation Services helped make the transition much easier. -Denis M., Google reviews
Learn MorePure Relocation pricing: How much it costs to move
The cost of moving with Pure Relocation Services will depend on the distance of your move, the volume of belongings you’re transporting, and any additional services you select beyond standard loading, unloading, and transportation.
Pure Relocation Services requires a booking deposit of 25-40% of your total estimate. This deposit is fully refundable if you cancel in writing at least 7 business days before your scheduled pickup date. Canceling closer to your move date means forfeiting the deposit, though Pure Relocation Services may hold it as a 12-month credit toward a future move. Rescheduling within 3 days of pickup may also carry a $1,000 fee, so it’s worth locking in your moving date as early as possible.
Here’s a general idea of what you can expect to pay with Pure Relocation Services based on home size:
| Home Size | Estimated Cost |
|---|---|
| 1 Bedroom | $3,900–$5,000 |
| 2 Bedrooms | $6,500–$8,300 |
| 3 Bedrooms | $8,500–$11,000 |
For more pricing comparisons, get quotes from multiple companies instantly using our moving cost calculator.
Pure Relocation services
Pure Relocation Services offers a range of standard moving services along with some standout options, including white-glove treatment and flexible storage solutions.
Here’s a look at the services they provide:
- Residential moving: Pure Relocation Services handles household moves of all sizes, from single-room relocations to full-home moves.
- Commercial moving: The company also handles business relocations.
- Military moves: Pure Relocation Services offers dedicated support for military relocations, along with discounts for veterans and active-duty service members.
- White glove service: Customers who want extra care and attention can opt into Pure Relocation Services’ white-glove tier, which includes specialty packing for fragile items, artwork, and electronics; unpacking and room-by-room set-up; heavy-duty floor and wall coverings to protect your home; and even handyman assistance.
- Dedicated moving coordinator: Every customer is paired with a coordinator who oversees their move from booking through delivery, offering a single point of contact throughout the process.
- Storage services: Pure Relocation Services offers both short-term and long-term storage options, including climate-controlled units and 24/7 security monitoring for added peace of mind.
- Last-minute booking: Pure Relocation Services works to accommodate short-notice moves by quickly turning around quotes and estimated delivery windows, though last-minute availability isn’t guaranteed and depends on the company’s current booking load.
rating
4.7 / 5
| Company | BBB Score | State Availability | Best For |
|---|---|---|---|
| Pure Relocation Services | A+ | 50 | Concierge-style moving |
| Safeway Moving | B- | 50 | Overall value |
| International Van Lines | A+ | 50 | Customer service |
| U-Pack | A+ | 50 | Value container |
Pure Relocation Services vs. Safeway Moving
Safeway Moving is a veteran-owned business and one of our top picks for best long-distance moving companies. Both companies offer veteran-friendly perks. Pure Relocation Services provides veteran and senior discounts, while Safeway is veteran-owned itself.
Safeway includes 30 days of storage with its long-distance moves, which is a built-in perk you won’t find bundled the same way with Pure Relocation Services. However, Pure Relocation Services’ storage options go further for customers who need more than a month, with both short-term and long-term storage available, including climate-controlled units and 24/7 security monitoring.
Where Pure Relocation Services stands out is its concierge-style approach. Every customer works with a dedicated moving coordinator from booking through delivery, and the white-glove tier includes specialty packing, room-by-room set-up, and even handyman assistance. Safeway Moving also has limited local moving availability, whereas Pure Relocation Services handles residential, commercial, and military moves of any distance nationwide.
Pure Relocation Services vs. International Van Lines
International Van Lines (IVL) is another top-rated local and long-distance mover that can also handle relocations to more than 180 countries. Both Pure Relocation Services and IVL hold an A+ rating from the BBB, and both offer flexible estimate paths for getting a quote.
The main difference between the two comes down to service style. IVL offers more extensive add-on services, including car shipping and comprehensive insurance, while Pure Relocation Services focuses its premium tier on a concierge-style, white-glove experience, with a dedicated coordinator managing your move from start to finish and specialty handling for fragile items, artwork, and electronics.
Pure Relocation Services also stands out for its ability to accommodate last-minute bookings, quickly turning around quotes and estimated delivery windows when your timeline is tight, availability permitting.
Pure Relocation Services vs. U-Pack
U-Pack is a moving container rental service, not a full-service moving company. U-Pack drops off an eight-foot ReloCube or, for larger moves, a 28-foot moving trailer, gives you a few days to load it yourself, then handles the pickup and driving from there.
That do-it-yourself model makes U-Pack a solid choice for budget-conscious customers who can handle the physical work of loading and unloading, but it also means you won’t get the hands-on support that comes with a full-service mover. Pure Relocation Services fills that gap with a dedicated moving coordinator, professional crews, and a white-glove tier that includes specialty packing, room set-up, and even handyman assistance.
Storage is another point of difference. While U-Pack can store your ReloCube at one of its facilities, Pure Relocation Services offers dedicated short-term and long-term storage options, including climate-controlled units and 24/7 security monitoring, giving customers more flexibility if their move-in date isn’t set in stone.
How moving with Pure Relocation Services works
Moving with Pure Relocation Services follows a process similar to other full-service movers, with a dedicated coordinator on hand to guide you through each step.
Requesting a quote
You can start with an instant, no-obligation quote on Pure Relocation Services’ website. From there, you’ll need to call the company directly to get an accurate estimate based on the specifics of your move, such as your inventory, distance, and any additional services you’re considering.
Booking moving services
Once you’re ready to book, Pure Relocation Services requires a deposit of 25-40% of your total estimate. The company accepts multiple payment methods, including credit and debit cards, cash, and checks.
Moving day
On the day of your move, your crew will arrive within the agreed-upon window and get to work loading your belongings. If you’ve opted for white-glove service, the team will handle all the wrapping, packing, and furniture disassembly for you, so there’s nothing left for you to prep ahead of time.
For long-distance moves, Pure Relocation Services typically delivers within a one- to seven-day window, though this can vary depending on your route and specific circumstances.
Unloading and unpacking
When your belongings arrive, the crew will help unload everything into your new home. If you selected white-glove service, they’ll also unpack room by room and set up your furniture, so you can settle in without lifting a finger.
If you’d rather save some money, you can handle unpacking and furniture setup yourself. Either way, once everything is unloaded, it’s worth reviewing your inventory to check for any missing or damaged items. If you do spot an issue, filing a claim promptly with Pure Relocation Services will help ensure it gets resolved as quickly as possible.
FAQ
What’s included in Pure Relocation’s white-glove services?
Pure Relocation Services offers these white-glove services:
- Specialty packing for fragile items, artwork, and electronics
- Unpacking and room-by-room furniture set-up
- Heavy-duty floor and wall coverings to protect your home
- Handyman assistance
Can Pure Relocation Services accommodate a last-minute move?
Pure Relocation Services can accommodate a last-minute move by quickly turning around quotes and estimated delivery windows, though availability isn’t guaranteed and depends on the company’s current booking load.
Does Pure Relocation Services offer any discounts?
Pure Relocation Services offers discounts for both seniors and veterans, in addition to its standard services for residential, commercial, and military moves.
How do I get a quote from Pure Relocation Services?
You can get a quote from Pure Relocation Services instantly online with no obligation. For an accurate estimate based on your specific move, you’ll need to call the company directly to go over your inventory and moving details.
How we chose the best moving companies
The moveBuddha team has spent nearly 10 years evaluating moving companies using a rigorous review system to identify the best moving companies. Our thorough methodology evaluates each moving company's services, cost, customer service, and reputation:
Moving services (35%):
We verify operating authority, insurance, and service scope against FMCSA/SAFER and state databases. We confirm availability via standardized mystery-shopping calls (packing tiers, storage type, specialty handling, delivery windows, valuation), and then review contracts alongside complaint and claims patterns over time.
Customer feedback (28%):
We run structured post-move surveys through our Better Moves Project with verifiable documentation. We emphasize on-time performance, care of goods, and estimates’ accuracy, and we investigate outliers before they influence scores.
Online reviews (7%):
We aggregate ratings across multiple third-party sites to reduce platform bias, analyze overall trends and company response behavior, and discount obvious spam/fake signals such as sudden bursts, duplicate language, and low-history profiles.
State availability (12%):
We confirm USDOT numbers, broker vs. carrier status, and any required state permits, then score a state-by-state service matrix that accounts for coverage gaps, seasonal limits, and lane strength. We award additional credit for documented cross-border or specialty lanes.
Additional services (12%):
We verify whether add-ons are performed in-house or subcontracted, look for crew training/certifications for high-value or oversized items, count only documented offerings (tariffs, photos, written service descriptions) confirmed via mystery shopping, and reward robust pre-move planning (virtual surveys, itemized crating).
Quotes/Payment options (6%):
We test standardized move profiles to assess estimate type (binding, not-to-exceed, non-binding), line-item transparency, and disclosed surcharges, require clear written policies for deposits, refunds, and cancellations, and award points for secure, flexible payment methods and customer portals.
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