Direct Moving & Storage Review 2026 (Mamaroneck, NY)
Fact Checked by:
Positive
Reviews
75%
across 48 reviews
moveBuddha
Score
3.3/5
based on moveBuddha methodology
Direct Moving & Storage is a 3.3/5-rated New York full-service mover. Direct Moving & Storage earns 75% positive reviews across 48 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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Direct Moving & Storage at a glance
- Industry experience: 3/5
- Customer service: 3/5
- Review quality: 3.5/5
- Quote accuracy: 3.76/5
Direct Moving & Storage's services
- Packing
- Interstate moving
- Local (intrastate) moving
- Storage: Offered by 61% of Mamaroneck movers (63% nationally)
- Piano moving: A specialty offered by 38% of Mamaroneck movers (42% nationally)
What this Direct Moving & Storage review covers
Affordable rates
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Company stats
Read full reviewIndustry experience 3.0
Companies with more years in business often outperform newer competitors. Direct Moving & Storage has been in business for many years, demonstrating strong staying power in a competitive industry with services like interstate moving and intrastate moving.
Review quality 3.5
Customer reviews are the clearest window into a mover’s reputation. Direct Moving & Storage has about 75% positive reviews across roughly 48 total reviews.
Quote accuracy 3.7
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Direct Moving & Storage.
Customer service 3.0
From responsiveness to follow-through, customer service is a big differentiator. Direct Moving & Storage emphasizes clear communication, careful handling.
Recent reviews
Ted and his crew have moved my family twice. They are fairly priced, efficient, careful with your belongings, polite and friendly.
The movers had their own tools and handled the furniture perfectly. It was a smooth day, and nothing got broken or lost.
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What do customers say about Direct Moving & Storage?
Direct Moving & Storage pulls in 75% positive reviews out of 48 verified ratings from multiple platforms, 23% negative, and 2% neutral.
What customers like most about Direct Moving & Storage
- Affordable rates: Many reviewers found Direct Moving & Storage to be more budget-friendly than competitors without sacrificing quality.
- Experienced movers: With years of experience, Direct Moving & Storage's crew brought confidence and know-how to each move.
- Knowledgeable staff: Several reviewers pointed out that Direct Moving & Storage's crew answered questions confidently and provided useful advice.
- Respectful of property: Customers appreciated how carefully Direct Moving & Storage's team maneuvered furniture through tight spaces without damaging walls or floors.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Direct Moving & Storage's attention to detail.
Most common complaints about Direct Moving & Storage
- Misplaced or lost items: In some cases, belongings went missing or were delivered to the wrong location.
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Delayed arrival or delivery: Several reviewers experienced frustrating delays either on moving day or with final delivery.
Positive Direct Moving & Storage Reviews
L S., Yelp
Ted and his crew have moved my family twice. They are fairly priced, efficient, careful with your belongings, polite and friendly.
Biswal malaya, Google
The movers had their own tools and handled the furniture perfectly. It was a smooth day, and nothing got broken or lost.
Valerie LaMura, Google
Ted personally inventoried my belongings and answered all my questions. He and his team expertly loaded and unloaded everything without loss or damage.
Negative Direct Moving & Storage Reviews
Ashley Naquin, Google
Delivery came with only one hour’s notice after eight days of waiting. Several items were damaged, including a couch, bookshelf, cat tower, and end table.
Margie M., Yelp
After delivery, our television, table legs, clothing, linens, and china were missing. A desk and chair were broken, artwork shattered, and the company refused to help locate items.
Rachita gupta, Google
We booked a local move, but the crew never arrived. They confirmed the reservation several times, then kept delaying on moving day without showing up.
Neutral Direct Moving & Storage Reviews
Joyce LS, Google
We had a good storage experience, but after unpacking, several items were missing. Each time my husband contacted Ted, he was defensive.
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How moveBuddha rated Direct Moving & Storage
Direct Moving & Storage earns a 3.3/5 composite rating based on moveBuddha's editorial rating categories. That's below the 3.6/5 average among Mamaroneck movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Direct Moving & Storage | What it measures |
|---|---|---|
| Industry experience | 3/5 | Years in operation, fleet size & locations |
| Review quality | 3.5/5 | Volume & sentiment of customer reviews |
| Customer service | 3/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.76/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 3/5 | Google Business Profile rating & review volume |
| Yelp reviews | 3/5 | Yelp rating & review volume |
| BBB | 3/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 3/5 | Market presence & industry recognition |
Our summary of Direct Moving & Storage
Smooth moves shine—until delivery problems surface. Of 48 reviews, 36 were positive (75.0%). Customers often praised affordable rates, experienced movers, knowledgeable staff, respect for property, and careful handling. Repeat users and customers who compared several companies often described Direct Moving as better than other movers and large chains. Negative feedback from 11 reviews (22.9%) cites misplaced or lost items, damage, delayed arrival or delivery, price changes, and weak responses. The single neutral review (2.1%) reports a good storage period but missing belongings and a defensive reply. Reliable local and long-distance work earns strong praise, while delivery controls and claim handling need more consistency.
Ratings based on moveBuddha's research methodology, updated October 2026.
How much does Direct Moving & Storage cost?
Direct Moving & Storage does not publish standard hourly rates or flat-fee pricing publicly. Movers in Mamaroneck charge an average of $131/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
Estimated for a typical 2-3 bedroom New York move
$1,072 – $2,457
How does Direct Moving & Storage compare to other Mamaroneck movers?
Direct Moving & Storage ranks alongside the top full-service movers in Mamaroneck on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Mamaroneck movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.56 |
79% | A+ | ||
|
4.62 |
87% | A+ | ||
|
4.7 |
97% | A+ | ||
|
4.52 |
97% | A+ | ||
|
4.72 |
79% | A+ | ||
|
4.64 |
85% | A+ | ||
|
4.62 |
85% | A+ | ||
|
4.58 |
85% | A+ | ||
|
4.5 |
92% | A+ | ||
|
4.66 |
98% | A+ |
Final verdict: Direct Moving & Storage
Direct Moving & Storage earns a 3.3/5 moveBuddha score, backed by 75% positive customer reviews across 48 verified reviews. Direct Moving & Storage has built a reputation for affordable rates and experienced movers, making it worth a look for your New York move.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
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FAQs about Direct Moving & Storage
How do I choose the right Mamaroneck moving company?
To pick the best Mamaroneck mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
Does Direct Moving & Storage require a deposit?
How much deposit Direct Moving & Storage asks for depends on your move type and timing. Most New York full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How does Direct Moving & Storage's review score compare to other New York movers?
Direct Moving & Storage earns 75% positive customer reviews across 48 verified customer reviews. Its composite moveBuddha score is 3.3/5. That's below the 87% average among Mamaroneck movers, and below the 88% New York average.
Does Direct Moving & Storage offer piano moving?
Yes, Direct Moving & Storage offers piano moving. That's a specialty only 38% of Mamaroneck movers provide, compared to 42% nationally.
How long has Direct Moving & Storage been in business?
Direct Moving & Storage's exact founding year is not publicly listed.
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