Al's Moving and Storage Review
Fact Checked by:
Positive Reviews
68%
across 354 reviews
moveBuddha Score
4.6/5
based on moveBuddha methodology
Years in Business
78
founded 1948
FMCSA Status
Active
Satisfactory rating
Al's Moving and Storage is a 4.6/5-rated New York full-service mover, operating since 1948 (78 years in business). Al's Moving and Storage earns 68% positive reviews across 354 verified customer reviews. The company holds active FMCSA registration with a satisfactory safety rating and operates 24 trucks. All ratings reflect moveBuddha's independent analysis.
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Al's Moving and Storage at a glance
- Track record: 78 years in business with 68% positive customer reviews across 354 verified reviews.
- Scale: 24 trucks operating across New York
- Industry experience: 5/5
- Customer service: 5/5
- Review quality: 4.16/5
- Quote accuracy: 4.34/5
What this review covers
Efficient service
Professional and polite staff
Careful handling
Quick moving process
Good communication
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Al's Moving and Storage has been in business for 78 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and small-scale moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. Al's Moving and Storage has about 68% positive reviews across roughly 354 total reviews, with an average Yelp rating of 2.5.
Quote accuracy 4.3
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Al's Moving and Storage. Discounts may be available for groups like military, seniors, students.
Customer service 5.0
From responsiveness to follow-through, customer service is a big differentiator. Al's Moving and Storage emphasizes clear communication, careful handling, and visibility during transit through shipment tracking.
Recent reviews
"The movers were on time, super efficient and careful with our things. Al's made our move stress-free and was always professional. Highly recommend to anyone needing reliable movers!"
"Our family moved out and back in during renovations—both times, Al's team was excellent, efficient, careful, and friendly. Booking was easy. Would definitely recommend them to others."
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What do customers say about Al's Moving and Storage?
Across 354 verified customer reviews from multiple platforms, 68% are positive, 31% are negative, and 2% are neutral.
What customers like most about Al's Moving and Storage
- Efficient service: Many customers praise Al's Moving and Storage for completing moves smoothly and with minimal downtime.
- Professional and polite staff: Customers say the Al's Moving and Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Al's Moving and Storage's attention to detail.
- Quick moving process: The team at Al's Moving and Storage often gets the job done faster than expected, saving clients time.
- Good communication: Reviewers frequently mention clear, consistent updates from Al's Moving and Storage throughout the moving process.
Most common complaints about Al's Moving and Storage
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some Al's Moving and Storage clients.
- Poor complaint handling: Customers expressed frustration over how slowly or dismissively their complaints were handled.
Positive Al's Moving and Storage Reviews
Zia Harmon, Google
"The movers were on time, super efficient and careful with our things. Al's made our move stress-free and was always professional. Highly recommend to anyone needing reliable movers!"
Luis Garzon, Google
"Our family moved out and back in during renovations—both times, Al's team was excellent, efficient, careful, and friendly. Booking was easy. Would definitely recommend them to others."
Zia Harmon, Google
"From start to finish, their communication was outstanding. Crew was professional and incredibly careful. Not a single item was damaged or lost, and they worked quickly."
Negative Al's Moving and Storage Reviews
Johanna C., Yelp
"Movers slashed my sofa while unpacking—it took four calls just to get a response. Offered compensation didn’t come close to repairs. Very poor customer service and accountability."
"Quoted one price, ended up almost double after hidden charges. Office was rude when I called, and some items were left behind. Also damaged baby’s furniture. Will never use again."
Jeffrey London, Google
"One of their employees slashed my leather chair with a box cutter during the move, but all I was offered was $25. No follow-up after months. Do not recommend."
Neutral Al's Moving and Storage Reviews
"I was glad I could get squeezed in for a short-notice move, but the movers were rough with my items and caused floor and wall scuffs. Wouldn't trust them with fragile furniture."
"Happy with the movers, but lost a TV during our move and have gotten no resolution. They say nothing was left behind, but TV is still missing. Disappointed overall."
Yelp
"I moved two weeks ago, movers were great but I feel overcharged. Owner promised to call back, but didn’t. Not sure if I’d recommend them."
Is Al's Moving and Storage licensed & insured?
Yes. Al's Moving and Storage holds active FMCSA registration under the legal name VERAL CORP. The company holds a satisfactory safety rating from the FMCSA. They operate 24 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 02/13/2026 |
| Safety rating | Satisfactory | 02/13/2026 |
| Fleet size | 24 power units | 02/13/2026 |
| FMCSA inspections | 0 total inspections | 02/13/2026 |
New York requires moving companies to have a license and obtain a New York Department of Transportation (NYDOT) number. A NYDOT license ensures your mover is in compliance with the state's safety, insurance, and operational regulations. You can verify Al's Moving and Storage's active status on the New York licensed movers database.
How moveBuddha rated Al's Moving and Storage
Al's Moving and Storage earns a 4.6/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Al's Moving and Storage | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.16/5 | Volume & sentiment of customer reviews |
| Customer service | 5/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.34/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 4.66/5 | Yelp rating & review volume |
| BBB | 4.78/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 5/5 | Market presence & industry recognition |
Our summary of Al's Moving and Storage
Al's Moving and Storage stands out in the local market for its efficient service and professional staff. In 354 customer reviews, 68% praised the company’s quick and careful handling of belongings. Many noted the movers' punctuality, polite demeanor, and clear communication, highlighting seamless experiences even on complex or short-notice moves. Customers consistently mentioned that their items were packed and delivered safely, and that the company resolved most logistical challenges promptly. Some feedback points out affordable rates and transparent quoting, which sets Al’s apart from competitors frequently criticized for hidden costs. Yet, 31% of the feedback cited issues such as damaged items, unexpected charges beyond initial quotes, and poor complaint resolution. A portion reported difficulty getting compensation for losses or damages, or problems with responsiveness from office staff when things went wrong. Al’s Moving and Storage excels at delivering a streamlined, friendly service, but those concerned about damage protection or dispute resolution should clarify policies before booking.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Al's Moving and Storage cost?
Al's Moving and Storage does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
How does Al's Moving and Storage compare to other White Plains movers?
Al's Moving and Storage ranks alongside the top full-service movers in White Plains on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top White Plains movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.6 |
68% | A+ | ||
|
4.56 |
92% | A+ | ||
|
4.64 |
81% | A+ | ||
|
4.58 |
85% | A+ | ||
|
4.48 |
83% | A+ | ||
|
4.58 |
93% | A+ | ||
|
4.72 |
98% | A- | ||
|
4.58 |
80% | A+ | ||
|
4.48 |
96% | A+ | ||
|
4.5 |
98% | A+ |
How Al's Moving and Storage's ratings compare to other White Plains movers
Al's Moving and Storage's Yelp rating (2.5/5) is lower than the average across the 169 movers analyzed in White Plains, which carry an average Yelp rating of 3.7/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Al's Moving and Storage | 2.5/5 | -- |
| White Plains movers | 3.7/5 | 169 movers |
| New York movers | 3.7/5 | 146 movers |
Final verdict: Al's Moving and Storage
Al's Moving and Storage earns a 4.6/5 moveBuddha score with 68% positive customer reviews across 354 verified reviews. With 78 years in business and 24 trucks operating across New York, Al's Moving and Storage is a solid option to consider for New York moves.
Best for:
- Customers prioritizing strong communication, crew professionalism, and reliable service experience
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Al's Moving and Storage
Is Al's Moving and Storage a legitimate, licensed mover?
Yes. Al's Moving and Storage holds active FMCSA registration. The company operates 24 trucks. You can verify their licensing status on the New York state regulator database.
How does Al's Moving and Storage's review score compare to other New York movers?
Al's Moving and Storage earns 68% positive customer reviews across 354 verified customer reviews. Its composite moveBuddha score is 4.6/5.
Why is Al's Moving and Storage's Yelp rating lower than other sources?
Al's Moving and Storage's 2.5/5 Yelp rating across 128 reviews differs from its scores on other platforms due to Yelp's review-filtering algorithm. Yelp filters out a high share of positive reviews from smaller-volume businesses, particularly those that don't advertise. Cross-referencing reviews from multiple sources gives a more complete picture of mover quality.
What services does Al's Moving and Storage offer?
Al's Moving and Storage is a full-service mover operating in New York. The company operates 24 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Al's Moving and Storage require a deposit?
Deposit requirements for Al's Moving and Storage depend on the type and timing of your move. Most New York full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Al's Moving and Storage been in business?
Al's Moving and Storage has been in business for 78 years, founded in 1948. The company holds active FMCSA registration.
How do I choose the right White Plains moving company?
To pick the best White Plains mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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