Expert Moving & Storage Review 2026 (Norwell, MA)
Fact Checked by:
Positive
Reviews
91%
across 100 reviews
moveBuddha
Score
3.3/5
based on moveBuddha methodology
Expert Moving & Storage is a 3.3/5-rated Massachusetts full-service mover. Expert Moving & Storage earns 91% positive reviews across 100 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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Expert Moving & Storage at a glance
- Industry experience: 3/5
- Customer service: 3/5
- Review quality: 3.5/5
- Quote accuracy: 3.76/5
Expert Moving & Storage's services
- Full-service moving
- Packing & Unpacking
- Interstate moving
- Local (intrastate) moving
- Storage: Offered by 79% of Norwell movers (63% nationally)
What this Expert Moving & Storage review covers
Experienced movers
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Company stats
Read full reviewIndustry experience 3.0
Companies with more years in business often outperform newer competitors. Expert Moving & Storage has been in business for many years, demonstrating strong staying power in a competitive industry with services like estate moving and small-scale moving.
Review quality 3.5
Customer reviews are the clearest window into a mover’s reputation. Expert Moving & Storage has about 91% positive reviews across roughly 100 total reviews.
Quote accuracy 3.7
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Expert Moving & Storage.
Customer service 3.0
From responsiveness to follow-through, customer service is a big differentiator. Expert Moving & Storage emphasizes clear communication, careful handling.
Recent reviews
I've used Expert Moving twice, and they were excellent both times. The movers handled everything with care and efficiency.
Glenn called me within minutes of my online request. His crew arrived on time, worked efficiently, and made the move seamless.
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What do customers say about Expert Moving & Storage?
Expert Moving & Storage pulls in 91% positive reviews out of 100 verified ratings from multiple platforms, 8% negative, and 1% neutral.
What customers like most about Expert Moving & Storage
- Experienced movers: With years of experience, Expert Moving & Storage's crew brought confidence and know-how to each move.
- Flexibility: Clients liked that Expert Moving & Storage was willing to adjust schedules or accommodate last-minute changes.
- Affordable rates: Many reviewers found Expert Moving & Storage to be more budget-friendly than competitors without sacrificing quality.
- Quick response times: Customer support at Expert Moving & Storage was often noted for responding to questions or concerns almost immediately
- Friendly and approachable staff: Many customers felt at ease working with the courteous and personable team at Expert Moving & Storage.
Most common complaints about Expert Moving & Storage
- Inaccurate estimates: Estimates from Expert Moving & Storage were sometimes way off from what customers were ultimately billed.
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Unprofessional behavior: Complaints included movers using foul language, showing up late, or acting inappropriately.
Positive Expert Moving & Storage Reviews
Mikaela Astore, Google
I've used Expert Moving twice, and they were excellent both times. The movers handled everything with care and efficiency.
Linda Grolnic, Google
Glenn called me within minutes of my online request. His crew arrived on time, worked efficiently, and made the move seamless.
Toby Greenfield, Google
With very short notice, they came, worked professionally, charged a very reasonable rate, and did a fantastic job. Highly recommend.
Negative Expert Moving & Storage Reviews
therese tramontozzi, Google
At my insistence, the manager estimated a one-day move, but it took twice as long and cost twice as much. Some items remained unmoved, and repeated calls seeking follow-up were not returned.
Paul LeBeau, Google
Six fragile pieces, including Limoges plates and an antique glass bowl, arrived smashed. The company relied on the disclaimer rather than resolving the damage, while the rest of the move was fine.
Chinenye E, Google
On moving day, the price differed from the quote, and the start time was unclear. When I called Glenn, he became upset and told me to find another mover.
Neutral Expert Moving & Storage Reviews
Angie Kelley, Google
While this company did a great job moving us, it took three days and more than double the quote.
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How moveBuddha rated Expert Moving & Storage
Expert Moving & Storage earns a 3.3/5 composite rating based on moveBuddha's editorial rating categories. That's below the 3.8/5 average among Norwell movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Expert Moving & Storage | What it measures |
|---|---|---|
| Industry experience | 3/5 | Years in operation, fleet size & locations |
| Review quality | 3.5/5 | Volume & sentiment of customer reviews |
| Customer service | 3/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.76/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 3/5 | Google Business Profile rating & review volume |
| Yelp reviews | 3/5 | Yelp rating & review volume |
| BBB | 3/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 3/5 | Market presence & industry recognition |
Our summary of Expert Moving & Storage
Fast hands, friendly service, and a few costly surprises define the feedback. Of 100 reviews, 91% were positive, 8% negative, and 1% neutral. Customers praised experienced crews, flexible scheduling, quick replies, fair rates, and careful work on stairs, tight spaces, bad weather, and short-notice moves. Several customers said Expert Moving outperformed other movers they had used. Negative feedback centered on estimates that rose sharply, damaged or poorly protected belongings, and unprofessional communication. One neutral review praised the move but reported three days of work and more than double the quoted price.
Ratings based on moveBuddha's research methodology, updated October 2026.
How much does Expert Moving & Storage cost?
Expert Moving & Storage does not publish standard hourly rates or flat-fee pricing publicly. Movers in Norwell charge an average of $128/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
Estimated for a typical 2-3 bedroom Massachusetts move
$1,011 – $2,084
How does Expert Moving & Storage compare to other Norwell movers?
Expert Moving & Storage ranks alongside the top full-service movers in Norwell on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Norwell movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.72 |
88% | A+ | ||
|
4.52 |
100% | A+ | ||
|
4.7 |
84% | A+ | ||
|
4.72 |
95% | A+ | ||
|
4.42 |
100% | A+ | ||
|
4.44 |
97% | A+ | ||
|
4.64 |
95% | A | ||
|
4.56 |
84% | A+ | ||
|
4.58 |
98% | A+ | ||
|
4.48 |
98% | A+ |
Final verdict: Expert Moving & Storage
Expert Moving & Storage earns a 3.3/5 moveBuddha score, backed by 91% positive customer reviews across 100 verified reviews. Expert Moving & Storage has built a reputation for experienced movers and flexibility, making it worth a look for your Massachusetts move.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
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FAQs about Expert Moving & Storage
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