Herrema & Sons Piano Co. Review 2026 (Grand Rapids, MI)
Fact Checked by:
Positive
Reviews
98%
across 236 reviews
moveBuddha
Score
3.3/5
based on moveBuddha methodology
Herrema & Sons Piano Co. is a 3.3/5-rated Michigan full-service mover. Herrema & Sons Piano Co. earns 98% positive reviews across 236 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
See what Herrema & Sons Piano Co. really costs
A free, no-pressure quote in about 60 seconds, no deposit, no spam.
Herrema & Sons Piano Co. at a glance
- Industry experience: 3/5
- Customer service: 3/5
- Review quality: 3.5/5
- Quote accuracy: 3.76/5
Herrema & Sons Piano Co.'s services
- Interstate moving
- Local (intrastate) moving
- Storage: Offered by 70% of Grand Rapids movers (63% nationally)
- Piano moving: A specialty offered by 55% of Grand Rapids movers (42% nationally)
What this Herrema & Sons Piano Co. review covers
Knowledgeable staff
Show details Hide details
Company stats
Read full reviewIndustry experience 3.0
Companies with more years in business often outperform newer competitors. Herrema & Sons Piano Co. has been in business for many years, demonstrating strong staying power in a competitive industry with services like interstate moving and intrastate moving.
Review quality 3.5
Customer reviews are the clearest window into a mover’s reputation. Herrema & Sons Piano Co. has about 98% positive reviews across roughly 236 total reviews.
Quote accuracy 3.7
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Herrema & Sons Piano Co..
Customer service 3.0
From responsiveness to follow-through, customer service is a big differentiator. Herrema & Sons Piano Co. emphasizes clear communication.
Recent reviews
Tyler and his crew fit me in the same day, worked with kindness and professionalism, gave me an excellent deal, and moved our piano with great care. Very knowledgeable and friendly!
These guys had the unique ramps and tools needed for our baby grand. They were creative and careful, and their price was less than half of other movers.
Address
Phone
Website
What do customers say about Herrema & Sons Piano Co.?
Herrema & Sons Piano Co. pulls in 98% positive reviews out of 236 verified ratings from multiple platforms, 2% negative, and 0% neutral.
What customers like most about Herrema & Sons Piano Co.
- Knowledgeable staff: Several reviewers pointed out that Herrema & Sons Piano Co.'s crew answered questions confidently and provided useful advice.
- Experienced movers: With years of experience, Herrema & Sons Piano Co.'s crew brought confidence and know-how to each move.
- Affordable rates: Many reviewers found Herrema & Sons Piano Co. to be more budget-friendly than competitors without sacrificing quality.
- Flexibility: Clients liked that Herrema & Sons Piano Co. was willing to adjust schedules or accommodate last-minute changes.
- Quick response times: Customer support at Herrema & Sons Piano Co. was often noted for responding to questions or concerns almost immediately
Most common complaints about Herrema & Sons Piano Co.
- Unfriendly or rude staff: A few customers felt disrespected by curt or unhelpful movers or office staff.
- Lack of communication: Poor or inconsistent updates from Herrema & Sons Piano Co. left some customers feeling in the dark.
- Broken promises: Customers noted instances where Herrema & Sons Piano Co. failed to deliver on services that were initially guaranteed.
Positive Herrema & Sons Piano Co. Reviews
melissa baker-boosamra, Google
Tyler and his crew fit me in the same day, worked with kindness and professionalism, gave me an excellent deal, and moved our piano with great care. Very knowledgeable and friendly!
Joe Horness, Google
These guys had the unique ramps and tools needed for our baby grand. They were creative and careful, and their price was less than half of other movers.
Elisabeth Winter, Google
I requested a quote Sunday night and received a response Monday morning for a same-day move. Tyler communicated well, worked around my schedule, and protected both the piano and walls.
Negative Herrema & Sons Piano Co. Reviews
Hester Erlank, Google
A mover was rude when I asked whether another dolly was needed, telling me to get out of the way and be thankful I did not have to do the job myself.
Lydia Parker, Google
They said they could move my piano into the house but left it in the garage during 80-degree days. I hired another company, more than doubling my costs.
Andy Chesterman, Google
I called, texted, left voicemails, and emailed for several weeks, but the company never replied.
Smart movers compare first
Don’t book the first quote you get
moveBuddha users save an average of 30% by comparing 3+ movers. Add Herrema & Sons Piano Co. to your shortlist in one click.
How moveBuddha rated Herrema & Sons Piano Co.
Herrema & Sons Piano Co. earns a 3.3/5 composite rating based on moveBuddha's editorial rating categories. That's below the 4.0/5 average among Grand Rapids movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Herrema & Sons Piano Co. | What it measures |
|---|---|---|
| Industry experience | 3/5 | Years in operation, fleet size & locations |
| Review quality | 3.5/5 | Volume & sentiment of customer reviews |
| Customer service | 3/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.76/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 3/5 | Google Business Profile rating & review volume |
| Yelp reviews | 3/5 | Yelp rating & review volume |
| BBB | 3/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 3/5 | Market presence & industry recognition |
Our summary of Herrema & Sons Piano Co.
Careful hands and quick help make these ratings stand out. Across 236 reviews, 232 were positive (98.3%), four were negative (1.7%), and none were neutral. Customer feedback praised knowledgeable staff, experienced movers, affordable rates, flexible scheduling, and quick replies. People also highlighted protected instruments and floors, fast deliveries, careful placement, and useful piano guidance. Several customers said Herrema & Sons cost less than competing movers, including one who paid under half another quote, and others preferred its piano-specific skills over ordinary moving crews. Four customers reported rude behavior, missing replies, or an incomplete move that left a piano in a garage and increased costs. These complaints point to gaps in respectful service, communication, and job planning despite the strong positive results.
Ratings based on moveBuddha's research methodology, updated October 2026.
How much does Herrema & Sons Piano Co. cost?
Herrema & Sons Piano Co. does not publish standard hourly rates or flat-fee pricing publicly. Movers in Grand Rapids charge an average of $162/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical Michigan moving costs across all home sizes and service types, see our Michigan moving cost guide.
Estimated for a typical 2-3 bedroom Michigan move
$1,161 – $2,630
How does Herrema & Sons Piano Co. compare to other Grand Rapids movers?
Herrema & Sons Piano Co. ranks alongside the top full-service movers in Grand Rapids on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Grand Rapids movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.48 |
92% | A+ | ||
|
4.44 |
93% | F | ||
|
4.48 |
96% | A+ | ||
|
4.44 |
96% | A+ | ||
|
4.36 |
74% | A+ | ||
|
4.34 |
99% | A+ | ||
|
4.28 |
90% | A+ | ||
|
4.36 |
100% | A+ | ||
|
4.34 |
83% | A+ | ||
|
4.34 |
98% | B- |
Final verdict: Herrema & Sons Piano Co.
Herrema & Sons Piano Co. earns a 3.3/5 moveBuddha score, backed by 98% positive customer reviews across 236 verified reviews. Herrema & Sons Piano Co. has built a reputation for knowledgeable staff and experienced movers, making it worth a look for your Michigan move.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Is this your moving company?
Claim your moveBuddha profile to keep your company information, services, contact details, and profile content accurate and up to date for customers.
FAQs about Herrema & Sons Piano Co.
Does Herrema & Sons Piano Co. require a deposit?
How much deposit Herrema & Sons Piano Co. asks for depends on your move type and timing. Most Michigan full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Herrema & Sons Piano Co. been in business?
Herrema & Sons Piano Co.'s exact founding year is not publicly listed.
How do I choose the right Grand Rapids moving company?
To pick the best Grand Rapids mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
Does Herrema & Sons Piano Co. offer piano moving?
Yes, Herrema & Sons Piano Co. offers piano moving. That's a specialty only 55% of Grand Rapids movers provide, compared to 42% nationally.
Thinking about booking Herrema & Sons Piano Co.?
Compare Herrema & Sons Piano Co.'s quote against other top Michigan movers. moveBuddha users save an average of 30% by comparing 3+ quotes before booking.
Helpful Michigan moving resources
If Herrema & Sons Piano Co. isn't the right fit, explore other top-rated Michigan movers and popular Michigan moving routes below.
Michigan moving services
Popular Michigan moving routes
