Master Movers Review 2026 (Brentwood, TN)
Fact Checked by:
Positive
Reviews
93%
across 58 reviews
moveBuddha
Score
3.4/5
based on moveBuddha methodology
Master Movers is a 3.4/5-rated Tennessee full-service mover. Master Movers earns 93% positive reviews across 58 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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Master Movers at a glance
- Industry experience: 3/5
- Customer service: 3/5
- Review quality: 3.5/5
- Quote accuracy: 3.96/5
Master Movers' services
- Local (intrastate) moving
What this Master Movers review covers
Flexibility
Quick response times
Quick moving process
Efficient service
Friendly and approachable staff
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Company stats
Read full reviewIndustry experience 3.0
Companies with more years in business often outperform newer competitors. Master Movers has been in business for many years, demonstrating strong staying power in a competitive industry with services like intrastate moving and office moving.
Review quality 3.5
Customer reviews are the clearest window into a mover’s reputation. Master Movers has about 93% positive reviews across roughly 58 total reviews.
Quote accuracy 3.9
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Master Movers.
Customer service 3.0
From responsiveness to follow-through, customer service is a big differentiator. Master Movers emphasizes clear communication.
Recent reviews
Master movers were INCREDIBLE. Terry and Jose were fast, professional, and friendly. We had a situation caused by my apartment complex; both movers and Jennifer were kind about it, figured it out, and got it done. No damage.
Stephen and Jaylen were awesome! I had to book them on short notice, and they were on time, very professional, friendly and considerate. They got all of it out and up to our second-floor apartment quickly!
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What do customers say about Master Movers?
Master Movers pulls in 93% positive reviews out of 58 verified ratings from multiple platforms, 7% negative, and 0% neutral.
What customers like most about Master Movers
- Flexibility: Clients liked that Master Movers was willing to adjust schedules or accommodate last-minute changes.
- Quick response times: Customer support at Master Movers was often noted for responding to questions or concerns almost immediately
- Quick moving process: The team at Master Movers often gets the job done faster than expected, saving clients time.
- Efficient service: Many customers praise Master Movers for completing moves smoothly and with minimal downtime.
- Friendly and approachable staff: Many customers felt at ease working with the courteous and personable team at Master Movers.
Most common complaints about Master Movers
- Insurance issues: There were frustrations around slow claims processing or denied damage claims.
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some Master Movers clients.
- Damage to items: Some customers reported that items were damaged during packing or loading.
Positive Master Movers Reviews
Alexandria Wylder, Google
Master movers were INCREDIBLE. Terry and Jose were fast, professional, and friendly. We had a situation caused by my apartment complex; both movers and Jennifer were kind about it, figured it out, and got it done. No damage.
Ashley Brickhouse, Google
Stephen and Jaylen were awesome! I had to book them on short notice, and they were on time, very professional, friendly and considerate. They got all of it out and up to our second-floor apartment quickly!
Emily Andrews, Google
We rented a truck that was too small and they somehow got everything to fit! They finished faster than we expected, so the cost was less than quoted and very reasonable.
Negative Master Movers Reviews
Coby DeVito, Google
They charged $500 each time I needed to retrieve an item from storage. The move cost three times more than quoted.
Kelly Wormer, Google
We had a large scratch on a piece of furniture. They are insured, but everything is only insured at $0.60 per pound; if destroyed, a 1,000-pound load would receive a $600 check.
Jody Mang, Google
Movers no-showed two days in a row, left required items behind, moved items that were to stay, and damaged multiple possessions. The company did not return calls to address the damage.
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How moveBuddha rated Master Movers
Master Movers earns a 3.4/5 composite rating based on moveBuddha's editorial rating categories. That's below the 3.8/5 average among Brentwood movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Master Movers | What it measures |
|---|---|---|
| Industry experience | 3/5 | Years in operation, fleet size & locations |
| Review quality | 3.5/5 | Volume & sentiment of customer reviews |
| Customer service | 3/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.96/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 3/5 | Google Business Profile rating & review volume |
| Yelp reviews | 3/5 | Yelp rating & review volume |
| BBB | 3/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 3/5 | Market presence & industry recognition |
Our summary of Master Movers
Fast moves, friendly crews, and a few costly concerns tell the story. Across 58 reviews analyzed, 54 were positive, or 93.1% of the total customer feedback. Customers praised flexible scheduling, quick responses, fast completion, careful work, efficient service, and approachable staff. Repeat customers said Master Movers compared favorably with other companies on speed, price, and professionalism. Four negative reviews reported limited insurance coverage, charges above estimates, missed appointments, and damaged or mishandled belongings. These complaints point to a need for clearer billing, better claim support, and stronger quality checks.
Ratings based on moveBuddha's research methodology, updated October 2026.
How much does Master Movers cost?
Master Movers does not publish standard hourly rates or flat-fee pricing publicly. Movers in Brentwood charge an average of $123/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
Estimated for a typical 2-3 bedroom Tennessee move
$992 – $2,303
How does Master Movers compare to other Brentwood movers?
Master Movers ranks alongside the top full-service movers in Brentwood on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Brentwood movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.62 |
97% | A- | ||
|
4.52 |
89% | A+ | ||
|
4.56 |
95% | A+ | ||
|
4.56 |
95% | C+ | ||
|
4.62 |
91% | A+ | ||
|
4.56 |
91% | A+ | ||
|
4.58 |
91% | A+ | ||
|
4.44 |
84% | D+ | ||
|
4.58 |
96% | A+ | ||
|
4.42 |
88% | A+ |
Final verdict: Master Movers
Master Movers earns a 3.4/5 moveBuddha score, backed by 93% positive customer reviews across 58 verified reviews. Master Movers has built a reputation for flexibility and quick response times, making it worth a look for your Tennessee move.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
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FAQs about Master Movers
What services does Master Movers offer?
Master Movers is a full-service mover operating in Tennessee. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Master Movers require a deposit?
How much deposit Master Movers asks for depends on your move type and timing. Most Tennessee full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Master Movers been in business?
Master Movers' exact founding year is not publicly listed.
Is Master Movers associated with a van line?
Yes, Master Movers is a local affiliate of a national van line, giving it access to a national network of resources and reputation alongside local service attention. Learn what van lines are.
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