Master Movers Review 2026 (Indianapolis, IN)
Fact Checked by:
Positive
Reviews
63%
across 447 reviews
moveBuddha
Score
3.4/5
based on moveBuddha methodology
Master Movers is a 3.4/5-rated Indiana full-service mover. Master Movers earns 63% positive reviews across 447 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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Master Movers at a glance
- Industry experience: 3/5
- Customer service: 3/5
- Review quality: 3.5/5
- Quote accuracy: 3.96/5
Master Movers' services
- Interstate moving
- Local (intrastate) moving
- Storage: Offered by 61% of Indianapolis movers (63% nationally)
What this Master Movers review covers
Quick response times
Friendly and approachable staff
Good communication
Quick moving process
Efficient service
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Company stats
Read full reviewIndustry experience 3.0
Companies with more years in business often outperform newer competitors. Master Movers has been in business for many years, demonstrating strong staying power in a competitive industry with services like interstate moving and intrastate moving.
Review quality 3.5
Customer reviews are the clearest window into a mover’s reputation. Master Movers has about 63% positive reviews across roughly 447 total reviews.
Quote accuracy 3.9
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Master Movers.
Customer service 3.0
From responsiveness to follow-through, customer service is a big differentiator. Master Movers emphasizes clear communication.
Recent reviews
Good communication, on time, driver was very professional, A+ all the way.
Super quick and friendly!
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What do customers say about Master Movers?
Master Movers pulls in 63% positive reviews out of 447 verified ratings from multiple platforms, 36% negative, and 1% neutral.
What customers like most about Master Movers
- Quick response times: Customer support at Master Movers was often noted for responding to questions or concerns almost immediately
- Friendly and approachable staff: Many customers felt at ease working with the courteous and personable team at Master Movers.
- Good communication: Reviewers frequently mention clear, consistent updates from Master Movers throughout the moving process.
- Quick moving process: The team at Master Movers often gets the job done faster than expected, saving clients time.
- Efficient service: Many customers praise Master Movers for completing moves smoothly and with minimal downtime.
Most common complaints about Master Movers
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some Master Movers clients.
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Delayed arrival or delivery: Several reviewers experienced frustrating delays either on moving day or with final delivery.
Positive Master Movers Reviews
Rick Davis, Google
Good communication, on time, driver was very professional, A+ all the way.
Jeffrey Holten, Google
Super quick and friendly!
Amy E., Google
Excellent towing experience! Steve arrived within 30 minutes after being contacted. Couldn't have been an easier process and great communication from start to finish!
Negative Master Movers Reviews
Tate Martin, Google
Incorrect estimate led to me paying double, do not use these people.
Will W., Yelp
I was charged an extra $300 because the distance from the truck to my front door was more than 75 feet. I'm not complaining about the charge, I'm complaining about them not communicating it.
Luke S., Yelp
Delivery truck came FOUR days after when was originally promised. Broken items during the move. Boxes were missing.
Neutral Master Movers Reviews
Joseph Combs, Google
The men who moved me worked hard and were very professional. I did have some damaged items but was assured they would be paid for.
Brian Cook, Google
Movers were awesome. Would have loved to tip a lot more but at this point I'm scared I just got robbed by this company. The refund amount I received was about half of what I expected.
Anthony Welborn, Google
The workers were fine but try to speak to someone in charge, good luck. I also had to wait over 6 hours past their stated time to deliver my belongings.
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How moveBuddha rated Master Movers
Master Movers earns a 3.4/5 composite rating based on moveBuddha's editorial rating categories. That's below the 3.8/5 average among Indianapolis movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Master Movers | What it measures |
|---|---|---|
| Industry experience | 3/5 | Years in operation, fleet size & locations |
| Review quality | 3.5/5 | Volume & sentiment of customer reviews |
| Customer service | 3/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.96/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 3/5 | Google Business Profile rating & review volume |
| Yelp reviews | 3/5 | Yelp rating & review volume |
| BBB | 3/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 3/5 | Market presence & industry recognition |
Our summary of Master Movers
Fast hands and friendly voices earn praise, while surprise charges and delivery failures drive the strongest criticism. Feedback from all 447 customers shows 283 positive responses, or 63.3%; 160 negative responses account for 35.8%, and four neutral responses account for 0.9%. Positive input highlights quick responses, approachable staff, clear updates, prompt arrival, and efficient work. Some customers found the company cheaper and faster than other movers. Negative feedback reports surprise fees, doubled estimates, damaged or missing belongings, late arrivals, delayed deliveries, and weak claim follow-up. Long-distance jobs drew more complaints than local moves, especially when brokers handled bookings.
Ratings based on moveBuddha's research methodology, updated October 2026.
How much does Master Movers cost?
Master Movers does not publish standard hourly rates or flat-fee pricing publicly. Movers in Indianapolis charge an average of $149/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical Indiana moving costs across all home sizes and service types, see our Indiana moving cost guide.
Estimated for a typical 2-3 bedroom Indiana move
$1,116 – $2,598
How does Master Movers compare to other Indianapolis movers?
Master Movers ranks alongside the top full-service movers in Indianapolis on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Indianapolis movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.56 |
75% | A+ | ||
|
4.58 |
95% | A+ | ||
|
4.52 |
93% | A+ | ||
|
4.5 |
82% | F | ||
|
4.5 |
72% | A+ | ||
|
4.38 |
90% | A+ | ||
|
4.44 |
65% | A+ | ||
|
4.48 |
31% | A+ | ||
|
4.36 |
76% | A+ | ||
|
4.42 |
75% | F |
Final verdict: Master Movers
Master Movers earns a 3.4/5 moveBuddha score, backed by 63% positive customer reviews across 447 verified reviews. Master Movers has built a reputation for quick response times and friendly and approachable staff, making it worth a look for your Indiana move.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
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FAQs about Master Movers
How do I choose the right Indianapolis moving company?
To pick the best Indianapolis mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
Is Master Movers associated with a van line?
Yes, Master Movers is a local affiliate of a national van line, giving it access to a national network of resources and reputation alongside local service attention. Learn what van lines are.
How long has Master Movers been in business?
Master Movers' exact founding year is not publicly listed.
Does Master Movers require a deposit?
How much deposit Master Movers asks for depends on your move type and timing. Most Indiana full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
What services does Master Movers offer?
Master Movers is a full-service mover operating in Indiana. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
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