Metropolitan Van & Storage, Inc. Review 2026 (Suffolk, VA)
Fact Checked by:
Positive
Reviews
80%
across 10 reviews
moveBuddha
Score
3.4/5
based on moveBuddha methodology
Metropolitan Van & Storage, Inc. is a 3.4/5-rated Virginia full-service mover. Metropolitan Van & Storage, Inc. earns 80% positive reviews across 10 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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Metropolitan Van & Storage, Inc. at a glance
- Industry experience: 3/5
- Customer service: 3/5
- Review quality: 3.5/5
- Quote accuracy: 3.96/5
Metropolitan Van & Storage, Inc.'s services
- Full-service moving
- Packing & Unpacking
- Labor-only moving: Offered by 35% of Suffolk movers (31% nationally)
- Interstate moving
- Local (intrastate) moving
- International moving
- Storage: Offered by 63% of Suffolk movers (63% nationally)
- Piano moving: A specialty offered by 45% of Suffolk movers (42% nationally)
What this Metropolitan Van & Storage, Inc. review covers
Efficient service
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Company stats
Read full reviewIndustry experience 3.0
Companies with more years in business often outperform newer competitors. Metropolitan Van & Storage, Inc. has been in business for many years, demonstrating strong staying power in a competitive industry with services like labor-only moving and small-scale moving.
Review quality 3.5
Customer reviews are the clearest window into a mover’s reputation. Metropolitan Van & Storage, Inc. has about 80% positive reviews across roughly 10 total reviews.
Quote accuracy 3.9
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Metropolitan Van & Storage, Inc., and Metropolitan Van & Storage, Inc. makes deposit expectations clear upfront. Discounts may be available for groups like AAA members.
Customer service 3.0
From responsiveness to follow-through, customer service is a big differentiator. Metropolitan Van & Storage, Inc. emphasizes clear communication, careful handling, and visibility during transit through shipment tracking.
Recent reviews
If you’re moving in/around the Hampton Roads area—Jay, Daniel, James and Shabazz are the guys you want! They did a great job packing my very cluttered and decorated home.
Overnight parking is available with a portable washroom. Loading was quick and easy
DOT number
Address
Payment methods
What do customers say about Metropolitan Van & Storage, Inc.?
Metropolitan Van & Storage, Inc. pulls in 80% positive reviews out of 10 verified ratings from multiple platforms, 10% negative, and 10% neutral.
What customers like most about Metropolitan Van & Storage, Inc.
- Efficient service: Many customers praise Metropolitan Van & Storage, Inc. for completing moves smoothly and with minimal downtime.
Most common complaints about Metropolitan Van & Storage, Inc.
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some Metropolitan Van & Storage, Inc. clients.
Positive Metropolitan Van & Storage, Inc. Reviews
Kristen Bell, Google
If you’re moving in/around the Hampton Roads area—Jay, Daniel, James and Shabazz are the guys you want! They did a great job packing my very cluttered and decorated home.
paramveer singh sidhu, Google
Overnight parking is available with a portable washroom. Loading was quick and easy
Steve Price, Google
These people always get you in and out... Awesome bunch of people east coast and west..
Negative Metropolitan Van & Storage, Inc. Reviews
José Sarabia, Google
Pues mal servicio: me cargaron y no me entregaron papeles de la carga. Las personas son muy inresponsables; no te dejan entrar para hablar con un encargado.
Neutral Metropolitan Van & Storage, Inc. Reviews
Usman Ahmad, Google
Be careful about too many nails on the dock. Nice people, loaded quick, overnight parking, but no cleaning on docks. I collected more than 15 nails on one dock.
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How moveBuddha rated Metropolitan Van & Storage, Inc.
Metropolitan Van & Storage, Inc. earns a 3.4/5 composite rating based on moveBuddha's editorial rating categories. That's below the 3.7/5 average among Suffolk movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Metropolitan Van & Storage, Inc. | What it measures |
|---|---|---|
| Industry experience | 3/5 | Years in operation, fleet size & locations |
| Review quality | 3.5/5 | Volume & sentiment of customer reviews |
| Customer service | 3/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.96/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 3/5 | Google Business Profile rating & review volume |
| Yelp reviews | 3/5 | Yelp rating & review volume |
| BBB | 3/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 3/5 | Market presence & industry recognition |
Our summary of Metropolitan Van & Storage, Inc.
Fast crews, helpful scheduling, and one serious warning define this feedback. Ten reviews were analyzed, and eight, or 80%, were positive. Customers praised efficient loading, quick turnarounds, careful packing, overnight parking, and a dispatcher who opened on Saturday to prevent a driver’s delay. Compared with other moving experiences described here, Metropolitan stands out for responsive service. The negative account raises concern about unexpected charges, missing cargo paperwork, limited access to a manager, and problems that can keep a driver from moving. The three-star feedback also warns about nails on the dock, showing that site safety needs attention.
Ratings based on moveBuddha's research methodology, updated October 2026.
How much does Metropolitan Van & Storage, Inc. cost?
Metropolitan Van & Storage, Inc. does not publish standard hourly rates or flat-fee pricing publicly. Movers in Suffolk charge an average of $143/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
Estimated for a typical 2-3 bedroom Virginia move
$954 – $2,169
How does Metropolitan Van & Storage, Inc. compare to other Suffolk movers?
Metropolitan Van & Storage, Inc. ranks alongside the top full-service movers in Suffolk on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Suffolk movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.58 |
83% | A+ | ||
|
4.38 |
72% | A+ | ||
|
4.5 |
87% | A | ||
|
4.56 |
96% | A+ | ||
|
4.52 |
89% | A+ | ||
|
4.42 |
37% | A+ | ||
|
4.38 |
96% | C+ | ||
|
4.36 |
93% | F | ||
|
4.42 |
74% | A+ | ||
|
4.28 |
91% | A+ |
Final verdict: Metropolitan Van & Storage, Inc.
Metropolitan Van & Storage, Inc. earns a 3.4/5 moveBuddha score, backed by 80% positive customer reviews across 10 verified reviews. Metropolitan Van & Storage, Inc. has built a reputation for efficient service, making it worth a look for your Virginia move.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
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FAQs about Metropolitan Van & Storage, Inc.
What services does Metropolitan Van & Storage, Inc. offer?
Metropolitan Van & Storage, Inc. is a full-service mover operating in Virginia. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Is Metropolitan Van & Storage, Inc. associated with a van line?
Yes, Metropolitan Van & Storage, Inc. is a local affiliate of a national van line, giving it access to a national network of resources and reputation alongside local service attention. Learn what van lines are.
Does Metropolitan Van & Storage, Inc. offer labor-only moving?
Yes, Metropolitan Van & Storage, Inc. offers labor-only moving for customers who rent their own truck or container. Only 35% of Suffolk movers offer this service, compared to 31% nationally.
How long has Metropolitan Van & Storage, Inc. been in business?
Metropolitan Van & Storage, Inc.'s exact founding year is not publicly listed.
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