Moon Movers Moving Company Review 2026 (Chicago, IL)
Fact Checked by:
Positive
Reviews
99%
across 759 reviews
moveBuddha
Score
3.3/5
based on moveBuddha methodology
Moon Movers Moving Company is a 3.3/5-rated Illinois full-service mover. Moon Movers Moving Company earns 99% positive reviews across 759 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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Moon Movers Moving Company at a glance
- Industry experience: 3/5
- Customer service: 3/5
- Review quality: 3.5/5
- Quote accuracy: 3.76/5
Moon Movers Moving Company's services
- Full-service moving
- Packing & Unpacking
- Labor-only moving: Offered by 28% of Chicago movers (31% nationally)
- Interstate moving
- Local (intrastate) moving
- Storage: Offered by 63% of Chicago movers (63% nationally)
- Piano moving: A specialty offered by 46% of Chicago movers (42% nationally)
What this Moon Movers Moving Company review covers
Affordable rates
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Company stats
Read full reviewIndustry experience 3.0
Companies with more years in business often outperform newer competitors. Moon Movers Moving Company has been in business for many years, demonstrating strong staying power in a competitive industry with services like labor-only moving and small-scale moving.
Review quality 3.5
Customer reviews are the clearest window into a mover’s reputation. Moon Movers Moving Company has about 99% positive reviews across roughly 759 total reviews.
Quote accuracy 3.7
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Moon Movers Moving Company.
Customer service 3.0
From responsiveness to follow-through, customer service is a big differentiator. Moon Movers Moving Company emphasizes clear communication, careful handling.
Recent reviews
Not only are they very reasonably priced but they are extremely quick and efficient. Serge was extremely responsive and helpful in providing me with a quote.
I had to move office furniture on short notice. Moon Movers answered my phone call within the first rings, they offered to do the move SAME DAY! Courteous, efficient, kind and safe.
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What do customers say about Moon Movers Moving Company?
Moon Movers Moving Company pulls in 99% positive reviews out of 759 verified ratings from multiple platforms, 1% negative, and 0% neutral.
What customers like most about Moon Movers Moving Company
- Affordable rates: Many reviewers found Moon Movers Moving Company to be more budget-friendly than competitors without sacrificing quality.
- Quick moving process: The team at Moon Movers Moving Company often gets the job done faster than expected, saving clients time.
- Quick response times: Customer support at Moon Movers Moving Company was often noted for responding to questions or concerns almost immediately
- Efficient service: Many customers praise Moon Movers Moving Company for completing moves smoothly and with minimal downtime.
- Helpful movers: Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.
Most common complaints about Moon Movers Moving Company
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some Moon Movers Moving Company clients.
- Unprofessional behavior: Complaints included movers using foul language, showing up late, or acting inappropriately.
- Damage to items: Some customers reported that items were damaged during packing or loading.
Positive Moon Movers Moving Company Reviews
Allison Dunn, Google
Not only are they very reasonably priced but they are extremely quick and efficient. Serge was extremely responsive and helpful in providing me with a quote.
Erin Diedling, Google
I had to move office furniture on short notice. Moon Movers answered my phone call within the first rings, they offered to do the move SAME DAY! Courteous, efficient, kind and safe.
Serena Nguyen, Google
Needed to move last minute and they were very accommodating and AFFORDABLE! They took care of my fragile items very well and were very kind. Super quick and came ready with all the tools necessary.
Negative Moon Movers Moving Company Reviews
Laurie Shunnarah, Google
They sent an unauthorized 4th mover and attempted to bill me for it. Multiple furniture pieces were significantly damaged, and they asked for an extra $350 for work already included in the estimate.
Eddie Woods, Google
Once everything was packed, they lost their keys, and we had to wait two hours for someone to come with another set. We’re seeing things broken or warped after the move, including dresser pieces and table legs.
Mithul Garg, Google
They took 5 hours to load the truck, seemed to be working inefficiently and wasting some packing material, which they later charged us for. They gouged up my fresh concrete driveway and refused to provide insurance information.
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How moveBuddha rated Moon Movers Moving Company
Moon Movers Moving Company earns a 3.3/5 composite rating based on moveBuddha's editorial rating categories. That's below the 3.7/5 average among Chicago movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Moon Movers Moving Company | What it measures |
|---|---|---|
| Industry experience | 3/5 | Years in operation, fleet size & locations |
| Review quality | 3.5/5 | Volume & sentiment of customer reviews |
| Customer service | 3/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.76/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 3/5 | Google Business Profile rating & review volume |
| Yelp reviews | 3/5 | Yelp rating & review volume |
| BBB | 3/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 3/5 | Market presence & industry recognition |
Our summary of Moon Movers Moving Company
Fast, fair, and ready when moving day gets tough. Customer feedback from 759 reviews shows 752 positive reviews, or 99.1%, with seven negative reviews, or 0.9%. The data includes no neutral reviews. Positive input repeatedly praises affordable rates, quick moves, fast replies, efficient crews, careful handling, and helpful movers who support last-minute bookings and furniture assembly. Compared with other movers, customers often report lower quotes, fair pricing, and faster help when another company canceled or failed to appear. Negative feedback points to unexpected charges, rude or unprofessional conduct, delays, and damage to furniture or property. These complaints show the need for clearer billing, stronger staff standards, and better damage response.
Ratings based on moveBuddha's research methodology, updated October 2026.
How much does Moon Movers Moving Company cost?
Moon Movers Moving Company does not publish standard hourly rates or flat-fee pricing publicly. Movers in Chicago charge an average of $116/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical Illinois moving costs across all home sizes and service types, see our Illinois moving cost guide.
Estimated for a typical 2-3 bedroom Illinois move
$1,382 – $3,416
How does Moon Movers Moving Company compare to other Chicago movers?
Moon Movers Moving Company ranks alongside the top full-service movers in Chicago on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Chicago movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.72 |
97% | A+ | ||
|
4.64 |
96% | A+ | ||
|
4.64 |
82% | A+ | ||
|
4.66 |
97% | C | ||
|
4.64 |
92% | B+ | ||
|
4.64 |
97% | A+ | ||
|
4.62 |
95% | A+ | ||
|
4.7 |
93% | A+ | ||
|
4.56 |
86% | A+ | ||
|
4.52 |
73% | A+ |
Final verdict: Moon Movers Moving Company
Moon Movers Moving Company earns a 3.3/5 moveBuddha score, backed by 99% positive customer reviews across 759 verified reviews. Moon Movers Moving Company has built a reputation for affordable rates and quick moving process, making it worth a look for your Illinois move.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
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FAQs about Moon Movers Moving Company
Does Moon Movers Moving Company require a deposit?
How much deposit Moon Movers Moving Company asks for depends on your move type and timing. Most Illinois full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How do I choose the right Chicago moving company?
To pick the best Chicago mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
What services does Moon Movers Moving Company offer?
Moon Movers Moving Company is a full-service mover operating in Illinois. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
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