My Town Movers Review 2026 (Memphis, TN)
Fact Checked by:
Positive
Reviews
90%
across 89 reviews
moveBuddha
Score
3.3/5
based on moveBuddha methodology
My Town Movers is a 3.3/5-rated Tennessee full-service mover. My Town Movers earns 90% positive reviews across 89 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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My Town Movers at a glance
- Industry experience: 3/5
- Customer service: 3/5
- Review quality: 3.5/5
- Quote accuracy: 3.76/5
My Town Movers' services
- Full-service moving
- Packing
- Labor-only moving: Offered by 30% of Memphis movers (31% nationally)
- Interstate moving
- Local (intrastate) moving
- Piano moving: A specialty offered by 41% of Memphis movers (42% nationally)
What this My Town Movers review covers
Affordable rates
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Company stats
Read full reviewIndustry experience 3.0
Companies with more years in business often outperform newer competitors. My Town Movers has been in business for many years, demonstrating strong staying power in a competitive industry with services like labor-only moving and small-scale moving.
Review quality 3.5
Customer reviews are the clearest window into a mover’s reputation. My Town Movers has about 90% positive reviews across roughly 89 total reviews.
Quote accuracy 3.7
Quote reliability often comes down to clarity and consistency. Customers can request quotes from My Town Movers.
Customer service 3.0
From responsiveness to follow-through, customer service is a big differentiator. My Town Movers emphasizes clear communication, careful handling.
Recent reviews
Brandon, Anthony and Darnell were fast, friendly and careful. Definitely will keep them on file!
I needed help on less than 24 hours’ notice. Preston answered my call, immediately put me at ease, and came through when I needed it most. The crew was professional, courteous, hardworking, and took exceptional care of our belongings.
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What do customers say about My Town Movers?
My Town Movers pulls in 90% positive reviews out of 89 verified ratings from multiple platforms, 7% negative, and 3% neutral.
What customers like most about My Town Movers
- Affordable rates: Many reviewers found My Town Movers to be more budget-friendly than competitors without sacrificing quality.
- Friendly and approachable staff: Many customers felt at ease working with the courteous and personable team at My Town Movers.
- Professional and polite staff: Customers say the My Town Movers's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Quick response times: Customer support at My Town Movers was often noted for responding to questions or concerns almost immediately
- Respectful of property: Customers appreciated how carefully My Town Movers's team maneuvered furniture through tight spaces without damaging walls or floors.
Most common complaints about My Town Movers
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some My Town Movers clients.
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Delayed arrival or delivery: Several reviewers experienced frustrating delays either on moving day or with final delivery.
Positive My Town Movers Reviews
Anna Safarik, Google
Brandon, Anthony and Darnell were fast, friendly and careful. Definitely will keep them on file!
Lo Fannin, Google
I needed help on less than 24 hours’ notice. Preston answered my call, immediately put me at ease, and came through when I needed it most. The crew was professional, courteous, hardworking, and took exceptional care of our belongings.
Gary Sternberg, Google
Our quote to pack and move was literally one-half that of another large local company. The team was highly professional, respectful and courteous. They cared for our belongings and home as if they were their own.
Negative My Town Movers Reviews
Charles Lendman, Google
3 mile move, showed up late, missed time for access to new apartment, and I had to stay with friends for THREE days.
Chris Wilkins, Google
The crew was late showing up every day, so it did not start well. I have never had my furniture damaged like we did with this move. The move itself was not executed well.
Tammy Riggins, Google
The estimate was about $6,300, but when the move was over we were charged over $9,600. Too many of our things were damaged and some broken beyond repair.
Neutral My Town Movers Reviews
P, Google
Nothing was broken so 'A' for that! The cost is way too high for a move that took 1.5 hours. I was charged for 3 hours and the up front fee makes it too expensive.
Linda Gail Mathewson, Google
The movers did a good job, but two small pieces of furniture were damaged. One beyond repair, the other I can glue back. I was charged for 12 hours.
Alexandra Dillard, Google
After discovering a missing box and speaking with multiple staff members about our issues, the company told us they spoke with their team about wearing masks, which I appreciate. We did have a little damage, but it was minimal.
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How moveBuddha rated My Town Movers
My Town Movers earns a 3.3/5 composite rating based on moveBuddha's editorial rating categories. That's below the 3.7/5 average among Memphis movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | My Town Movers | What it measures |
|---|---|---|
| Industry experience | 3/5 | Years in operation, fleet size & locations |
| Review quality | 3.5/5 | Volume & sentiment of customer reviews |
| Customer service | 3/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.76/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 3/5 | Google Business Profile rating & review volume |
| Yelp reviews | 3/5 | Yelp rating & review volume |
| BBB | 3/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 3/5 | Market presence & industry recognition |
Our summary of My Town Movers
Helpful crews make moving easier, but billing still needs work. The analysis covered 89 reviews, including 80 positive reviews, or 89.9%. Customers praised affordable rates compared with other movers, friendly and professional staff, quick responses, punctual service, and careful handling of property. Negative feedback centered on unexpected charges, damaged items, and delayed arrivals or deliveries. Three-star input shows that good service can lose value when minimum charges, estimates, insurance limits, or follow-up promises are unclear. Compared with other local companies, customers often found My Town Movers more affordable and easier to schedule, while clearer pricing, insurance explanations, and damage policies would improve trust.
Ratings based on moveBuddha's research methodology, updated October 2026.
How much does My Town Movers cost?
My Town Movers does not publish standard hourly rates or flat-fee pricing publicly. Movers in Memphis charge an average of $148/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical Tennessee moving costs across all home sizes and service types, see our Tennessee moving cost guide.
Estimated for a typical 2-3 bedroom Tennessee move
$992 – $2,303
How does My Town Movers compare to other Memphis movers?
My Town Movers ranks alongside the top full-service movers in Memphis on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Memphis movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.52 |
89% | A+ | ||
|
4.48 |
90% | A+ | ||
|
4.42 |
86% | A | ||
|
4.36 |
86% | A+ | ||
|
4.34 |
89% | D | ||
|
4.3 |
92% | A+ | ||
3.84 |
98% | A | ||
|
3.72 |
78% | A+ | ||
|
3.7 |
74% | A+ | ||
|
3.66 |
88% | A+ |
Final verdict: My Town Movers
My Town Movers earns a 3.3/5 moveBuddha score, backed by 90% positive customer reviews across 89 verified reviews. My Town Movers has built a reputation for affordable rates and friendly and approachable staff, making it worth a look for your Tennessee move.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
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FAQs about My Town Movers
How do I choose the right Memphis moving company?
To pick the best Memphis mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
Does My Town Movers offer piano moving?
Yes, My Town Movers offers piano moving. That's a specialty only 41% of Memphis movers provide, compared to 42% nationally.
Does My Town Movers offer labor-only moving?
Yes, My Town Movers offers labor-only moving for customers who rent their own truck or container. Only 30% of Memphis movers offer this service, compared to 31% nationally.
How does My Town Movers' review score compare to other Tennessee movers?
My Town Movers earns 90% positive customer reviews across 89 verified customer reviews. Its composite moveBuddha score is 3.3/5. That's below the 91% average among Memphis movers, and above the 88% Tennessee average.
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