Prime Movers USA Review 2026 (Virginia Beach, VA)
Fact Checked by:
Positive
Reviews
97%
across 222 reviews
moveBuddha
Score
3.4/5
based on moveBuddha methodology
Prime Movers USA is a 3.4/5-rated Virginia full-service mover. Prime Movers USA earns 97% positive reviews across 222 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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Prime Movers USA at a glance
- Industry experience: 3/5
- Customer service: 3/5
- Review quality: 3.5/5
- Quote accuracy: 3.96/5
Prime Movers USA's services
- Full-service moving
- Packing & Unpacking
- Labor-only moving: Offered by 33% of Virginia Beach movers (31% nationally)
- Interstate moving
- Local (intrastate) moving
- International moving
- Piano moving: A specialty offered by 43% of Virginia Beach movers (42% nationally)
What this Prime Movers USA review covers
Affordable rates
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Company stats
Read full reviewIndustry experience 3.0
Companies with more years in business often outperform newer competitors. Prime Movers USA has been in business for many years, demonstrating strong staying power in a competitive industry with services like labor-only moving and small-scale moving.
Review quality 3.5
Customer reviews are the clearest window into a mover’s reputation. Prime Movers USA has about 97% positive reviews across roughly 222 total reviews.
Quote accuracy 3.9
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Prime Movers USA.
Customer service 3.0
From responsiveness to follow-through, customer service is a big differentiator. Prime Movers USA emphasizes clear communication, careful handling.
Recent reviews
Price was reasonable, they kept me informed of their ETA, and they moved quickly but carefully with the right equipment for fragile items.
The team was professional, friendly, and fast. Customer service was excellent from start to finish, and everything was handled smoothly.
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What do customers say about Prime Movers USA?
Prime Movers USA pulls in 97% positive reviews out of 222 verified ratings from multiple platforms, 3% negative, and 1% neutral.
What customers like most about Prime Movers USA
- Affordable rates: Many reviewers found Prime Movers USA to be more budget-friendly than competitors without sacrificing quality.
- Quick response times: Customer support at Prime Movers USA was often noted for responding to questions or concerns almost immediately
- Flexibility: Clients liked that Prime Movers USA was willing to adjust schedules or accommodate last-minute changes.
- Respectful of property: Customers appreciated how carefully Prime Movers USA's team maneuvered furniture through tight spaces without damaging walls or floors.
- Quick moving process: The team at Prime Movers USA often gets the job done faster than expected, saving clients time.
Most common complaints about Prime Movers USA
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Lack of communication: Poor or inconsistent updates from Prime Movers USA left some customers feeling in the dark.
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some Prime Movers USA clients.
Positive Prime Movers USA Reviews
Grace Moran, Google
Price was reasonable, they kept me informed of their ETA, and they moved quickly but carefully with the right equipment for fragile items.
Jewell Sinqueria, Google
The team was professional, friendly, and fast. Customer service was excellent from start to finish, and everything was handled smoothly.
Nicole Raasio, Google
Prime Movers handled my last-minute Virginia-to-Texas move quickly, communicated professionally, and were upfront about costs.
Negative Prime Movers USA Reviews
Tim A., Yelp
No response came to my quote request, and I had to call again the next evening.
Anissa W., Yelp
The movers damaged my grandmother’s brand-new bed foundation, lost screws, and never disclosed the damage.
Katherine M., Yelp
They charged $7 for each item they boxed, but used wrap and a blanket instead; wardrobe boxes cost $22 each.
Neutral Prime Movers USA Reviews
Jeanne Salavea, Google
They called after I posted a complaint and explained their charges; I was still gathering information about the move.
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How moveBuddha rated Prime Movers USA
Prime Movers USA earns a 3.4/5 composite rating based on moveBuddha's editorial rating categories. That's below the 3.7/5 average among Virginia Beach movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Prime Movers USA | What it measures |
|---|---|---|
| Industry experience | 3/5 | Years in operation, fleet size & locations |
| Review quality | 3.5/5 | Volume & sentiment of customer reviews |
| Customer service | 3/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.96/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 3/5 | Google Business Profile rating & review volume |
| Yelp reviews | 3/5 | Yelp rating & review volume |
| BBB | 3/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 3/5 | Market presence & industry recognition |
Our summary of Prime Movers USA
Fast, fair, and careful is the clear message from Prime Movers USA’s customer feedback. The company analyzed 222 reviews, and 215 were positive, or 96.8%. Customers frequently praise affordable rates, quick responses, flexible scheduling, respectful handling of property, and a quick moving process. Many say the company costs less or performs better than other movers they contacted, with clear quotes and no surprise fees. Positive input also describes reliable long-distance service and careful packing of fragile furniture and pianos. Six reviews were negative, or 2.7%, citing damaged items, missing parts, slow work, late arrival, weak communication, and unexpected charges. One 3-star review, or 0.5%, says the company responded after a complaint but had not yet provided enough information for a decision.
Ratings based on moveBuddha's research methodology, updated October 2026.
How much does Prime Movers USA cost?
Prime Movers USA does not publish standard hourly rates or flat-fee pricing publicly. Movers in Virginia Beach charge an average of $143/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical Virginia moving costs across all home sizes and service types, see our Virginia moving cost guide.
Estimated for a typical 2-3 bedroom Virginia move
$954 – $2,169
How does Prime Movers USA compare to other Virginia Beach movers?
Prime Movers USA ranks alongside the top full-service movers in Virginia Beach on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Virginia Beach movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.52 |
88% | A+ | ||
|
4.52 |
89% | A+ | ||
|
4.56 |
96% | A+ | ||
|
4.42 |
74% | A+ | ||
|
4.5 |
87% | A | ||
|
4.34 |
91% | A+ | ||
|
4.42 |
37% | A+ | ||
|
4.38 |
96% | C+ | ||
|
4.22 |
48% | F | ||
|
4.36 |
93% | F |
Final verdict: Prime Movers USA
Prime Movers USA earns a 3.4/5 moveBuddha score, backed by 97% positive customer reviews across 222 verified reviews. Prime Movers USA has built a reputation for affordable rates and quick response times, making it worth a look for your Virginia move.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
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FAQs about Prime Movers USA
How does Prime Movers USA's review score compare to other Virginia movers?
Prime Movers USA earns 97% positive customer reviews across 222 verified customer reviews. Its composite moveBuddha score is 3.4/5. That's above the 85% average among Virginia Beach movers, and above the 87% Virginia average.
What services does Prime Movers USA offer?
Prime Movers USA is a full-service mover operating in Virginia. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Prime Movers USA require a deposit?
How much deposit Prime Movers USA asks for depends on your move type and timing. Most Virginia full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
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