Robb & Messer Moving and Storage Review 2026 (Petaluma, CA)
Fact Checked by:
Positive
Reviews
88%
across 150 reviews
moveBuddha
Score
3.4/5
based on moveBuddha methodology
Robb & Messer Moving and Storage is a 3.4/5-rated California full-service mover. Robb & Messer Moving and Storage earns 88% positive reviews across 150 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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Robb & Messer Moving and Storage at a glance
- Industry experience: 3/5
- Customer service: 3/5
- Review quality: 3.5/5
- Quote accuracy: 3.96/5
Robb & Messer Moving and Storage's services
- Full-service moving
- Packing
- Interstate moving
- Local (intrastate) moving
- International moving
- Storage: Offered by 50% of Petaluma movers (63% nationally)
- Piano moving: A specialty offered by 34% of Petaluma movers (42% nationally)
What this Robb & Messer Moving and Storage review covers
Consistency and follow-up
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Company stats
Read full reviewIndustry experience 3.0
Companies with more years in business often outperform newer competitors. Robb & Messer Moving and Storage has been in business for many years, demonstrating strong staying power in a competitive industry with services like small-scale moving and international moving.
Review quality 3.5
Customer reviews are the clearest window into a mover’s reputation. Robb & Messer Moving and Storage has about 88% positive reviews across roughly 150 total reviews.
Quote accuracy 3.9
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Robb & Messer Moving and Storage.
Customer service 3.0
From responsiveness to follow-through, customer service is a big differentiator. Robb & Messer Moving and Storage emphasizes clear communication, careful handling.
Recent reviews
The estimate was very close to the final amount. We changed addresses and considered storage; they took each change in stride and worked with us every step of the way.
Paul personally came back to my new house to locate some items I couldn't find. R&M beat another mover's price to accommodate me.
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What do customers say about Robb & Messer Moving and Storage?
Robb & Messer Moving and Storage pulls in 88% positive reviews out of 150 verified ratings from multiple platforms, 10% negative, and 2% neutral.
What customers like most about Robb & Messer Moving and Storage
- Consistency and follow-up: Reviewers liked that Robb & Messer Moving and Storage stayed in touch before and after the move to ensure everything went smoothly.
- Flexibility: Clients liked that Robb & Messer Moving and Storage was willing to adjust schedules or accommodate last-minute changes.
- Affordable rates: Many reviewers found Robb & Messer Moving and Storage to be more budget-friendly than competitors without sacrificing quality.
- Knowledgeable staff: Several reviewers pointed out that Robb & Messer Moving and Storage's crew answered questions confidently and provided useful advice.
- Organized packing: Robb & Messer Moving and Storage is often recognized for labeling boxes clearly and packing with structure and care.
Most common complaints about Robb & Messer Moving and Storage
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some Robb & Messer Moving and Storage clients.
- Misplaced or lost items: In some cases, belongings went missing or were delivered to the wrong location.
Positive Robb & Messer Moving and Storage Reviews
Stitch H., Yelp
The estimate was very close to the final amount. We changed addresses and considered storage; they took each change in stride and worked with us every step of the way.
Kirsten Mickelwait, Google
Paul personally came back to my new house to locate some items I couldn't find. R&M beat another mover's price to accommodate me.
Ryan Loomer, Google
The quote was accurate. There were no unexpected expenses. Nothing was lost or damaged. The payment process was seamless.
Negative Robb & Messer Moving and Storage Reviews
Molly Gregware, Google
A Louis Vuitton handbag and a custom framed print were missing from my delivery.
Susan K., Yelp
I was told the five-hour minimum included travel time. After two and a half hours, they announced a $520 travel charge, saying I had misunderstood.
Kim Noreen Anderson, Google
The price went up by more than $7K weeks before we were moving. So much was damaged and missing, causing untold aggravation and inconvenience.
Neutral Robb & Messer Moving and Storage Reviews
Kathy Speas, Google
They were responsive to questions, prompt, and communicated well about pickup. Delivery was terrible: two bikes were smashed, a file cabinet was damaged, and silverware went missing.
Leslie Saxon West, Google
Generally, we had a positive experience. The assistants were two hours late, scratches were left on our wood floor, and movers did not reassemble many furniture pieces.
Michelle C., Yelp
The booking experience was great and easy, but the move was poorly organized. They forgot the TV and accordion, returned multiple times, and communication was horrible.
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How moveBuddha rated Robb & Messer Moving and Storage
Robb & Messer Moving and Storage earns a 3.4/5 composite rating based on moveBuddha's editorial rating categories. That's below the 3.7/5 average among Petaluma movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Robb & Messer Moving and Storage | What it measures |
|---|---|---|
| Industry experience | 3/5 | Years in operation, fleet size & locations |
| Review quality | 3.5/5 | Volume & sentiment of customer reviews |
| Customer service | 3/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.96/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 3/5 | Google Business Profile rating & review volume |
| Yelp reviews | 3/5 | Yelp rating & review volume |
| BBB | 3/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 3/5 | Market presence & industry recognition |
Our summary of Robb & Messer Moving and Storage
A careful move can change everything. Customer feedback covers 150 reviews, with 132 positive responses (88%), 15 negative responses (10%), and 3 neutral responses (2%). Positive input most often praises consistent follow-up, flexible scheduling, fair rates, knowledgeable crews, organized packing, accurate estimates, and careful handling. Several customers say Robb & Messer was more responsive, faster, or better priced than other movers they considered. Negative feedback focuses on damaged furniture, missing belongings, surprise charges, higher-than-expected bills, and weak delivery communication. Neutral feedback also reports delivery delays, scratches, incomplete reassembly, and forgotten items.
Ratings based on moveBuddha's research methodology, updated October 2026.
How much does Robb & Messer Moving and Storage cost?
Robb & Messer Moving and Storage does not publish standard hourly rates or flat-fee pricing publicly. Movers in Petaluma charge an average of $143/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
Estimated for a typical 2-3 bedroom California move
$990 – $2,286
How does Robb & Messer Moving and Storage compare to other Petaluma movers?
Robb & Messer Moving and Storage ranks alongside the top full-service movers in Petaluma on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Petaluma movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.48 |
97% | A+ | ||
|
4.52 |
99% | A+ | ||
|
4.58 |
94% | A+ | ||
|
4.44 |
97% | A+ | ||
|
4.66 |
93% | A+ | ||
|
4.58 |
71% | A+ | ||
|
4.34 |
98% | A+ | ||
|
4.2 |
90% | N/A | ||
|
4.36 |
94% | A+ | ||
|
4.58 |
96% | A+ |
Final verdict: Robb & Messer Moving and Storage
Robb & Messer Moving and Storage earns a 3.4/5 moveBuddha score, backed by 88% positive customer reviews across 150 verified reviews. Robb & Messer Moving and Storage has built a reputation for consistency and follow-up and flexibility, making it worth a look for your California move.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
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FAQs about Robb & Messer Moving and Storage
How does Robb & Messer Moving and Storage's review score compare to other California movers?
Robb & Messer Moving and Storage earns 88% positive customer reviews across 150 verified customer reviews. Its composite moveBuddha score is 3.4/5. That's below the 93% average among Petaluma movers, and below the 91% California average.
Does Robb & Messer Moving and Storage require a deposit?
How much deposit Robb & Messer Moving and Storage asks for depends on your move type and timing. Most California full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How do I choose the right Petaluma moving company?
To pick the best Petaluma mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
What services does Robb & Messer Moving and Storage offer?
Robb & Messer Moving and Storage is a full-service mover operating in California. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
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