Rollaway Movers Review 2026 (Grand Rapids, MI)
Fact Checked by:
Positive
Reviews
78%
across 9 reviews
moveBuddha
Score
3.3/5
based on moveBuddha methodology
Rollaway Movers is a 3.3/5-rated Michigan full-service mover. Rollaway Movers earns 78% positive reviews across 9 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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Rollaway Movers at a glance
- Industry experience: 3/5
- Customer service: 3/5
- Review quality: 3.5/5
- Quote accuracy: 3.76/5
Rollaway Movers' services
- Local (intrastate) moving
What this Rollaway Movers review covers
Knowledgeable staff
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Company stats
Read full reviewIndustry experience 3.0
Companies with more years in business often outperform newer competitors. Rollaway Movers has been in business for many years, demonstrating strong staying power in a competitive industry with services like small-scale moving and intrastate moving.
Review quality 3.5
Customer reviews are the clearest window into a mover’s reputation. Rollaway Movers has about 78% positive reviews across roughly 9 total reviews.
Quote accuracy 3.7
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Rollaway Movers.
Customer service 3.0
From responsiveness to follow-through, customer service is a big differentiator. Rollaway Movers emphasizes clear communication.
Recent reviews
Paul came out to our house and took time to walk us through all of our questions and guide us in the right direction. All of these guys are full of knowledge and were patient and helpful.
A truly professional outfit with knowledge and helpfulness to complete the job. They were on-time, always in contact, and displayed patience as I worked around them.
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What do customers say about Rollaway Movers?
Rollaway Movers pulls in 78% positive reviews out of 9 verified ratings from multiple platforms, 22% negative, and 0% neutral.
What customers like most about Rollaway Movers
- Knowledgeable staff: Several reviewers pointed out that Rollaway Movers's crew answered questions confidently and provided useful advice.
- Experienced movers: With years of experience, Rollaway Movers's crew brought confidence and know-how to each move.
- Good communication: Reviewers frequently mention clear, consistent updates from Rollaway Movers throughout the moving process.
- Professional and polite staff: Customers say the Rollaway Movers's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Helpful movers: Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.
Most common complaints about Rollaway Movers
- Difficult to reach: Customers had trouble contacting Rollaway Movers for updates or assistance, especially post-move.
- Damage to home: Customers reported scratched floors, dinged walls, or other property damage during the move.
Positive Rollaway Movers Reviews
Darcie Graveling, Google
Paul came out to our house and took time to walk us through all of our questions and guide us in the right direction. All of these guys are full of knowledge and were patient and helpful.
Mike Kittlaus, Google
A truly professional outfit with knowledge and helpfulness to complete the job. They were on-time, always in contact, and displayed patience as I worked around them.
Taylor N, Google
They were honest, friendly, and reliable. They explained throughout the process what was going on. There is a reason they’re busy; they know what they’re doing and do a great job.
Negative Rollaway Movers Reviews
vaphnisseth, Google
Been calling all week and no answer!
VanAndel Propane, Google
House was stuck on the road and had to cut off front porch and is still laying there a week later!
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How moveBuddha rated Rollaway Movers
Rollaway Movers earns a 3.3/5 composite rating based on moveBuddha's editorial rating categories. That's below the 4.0/5 average among Grand Rapids movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Rollaway Movers | What it measures |
|---|---|---|
| Industry experience | 3/5 | Years in operation, fleet size & locations |
| Review quality | 3.5/5 | Volume & sentiment of customer reviews |
| Customer service | 3/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.76/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 3/5 | Google Business Profile rating & review volume |
| Yelp reviews | 3/5 | Yelp rating & review volume |
| BBB | 3/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 3/5 | Market presence & industry recognition |
Our summary of Rollaway Movers
Precision under pressure stands out in Rollaway Movers' customer feedback. All 9 reviews were analyzed, and 7 were positive, or 77.8%. Customers praised the team's knowledge, experience, clear communication, helpful attitude, and professional work on house raising, basement, and garage projects. This specialized skill and coordination compare favorably with general moving services. The two 1-star reviews point to serious access and job-completion concerns: one customer could not reach the company, while another reported a porch removal and a house left on the road for a week. These complaints show that prompt replies and careful project follow-through need attention.
Ratings based on moveBuddha's research methodology, updated October 2026.
How much does Rollaway Movers cost?
Rollaway Movers does not publish standard hourly rates or flat-fee pricing publicly. Movers in Grand Rapids charge an average of $162/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical Michigan moving costs across all home sizes and service types, see our Michigan moving cost guide.
Estimated for a typical 2-3 bedroom Michigan move
$1,161 – $2,630
How does Rollaway Movers compare to other Grand Rapids movers?
Rollaway Movers ranks alongside the top full-service movers in Grand Rapids on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Grand Rapids movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.48 |
92% | A+ | ||
|
4.44 |
93% | F | ||
|
4.48 |
96% | A+ | ||
|
4.44 |
96% | A+ | ||
|
4.36 |
74% | A+ | ||
|
4.34 |
99% | A+ | ||
|
4.28 |
90% | A+ | ||
|
4.36 |
100% | A+ | ||
|
4.34 |
83% | A+ | ||
|
4.34 |
98% | B- |
Final verdict: Rollaway Movers
Rollaway Movers earns a 3.3/5 moveBuddha score, backed by 78% positive customer reviews across 9 verified reviews. Rollaway Movers has built a reputation for knowledgeable staff and experienced movers, making it worth a look for your Michigan move.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
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FAQs about Rollaway Movers
How do I choose the right Grand Rapids moving company?
To pick the best Grand Rapids mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
How does Rollaway Movers' review score compare to other Michigan movers?
Rollaway Movers earns 78% positive customer reviews across 9 verified customer reviews. Its composite moveBuddha score is 3.3/5. That's below the 94% average among Grand Rapids movers, and below the 90% Michigan average.
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