Roush Moving & Storage, Inc. Review 2026 (Rapid City, SD)
Fact Checked by:
Positive
Reviews
61%
across 18 reviews
moveBuddha
Score
3.5/5
based on moveBuddha methodology
Years in
Business
42
founded 1984
Roush Moving & Storage, Inc. is a 3.5/5-rated South Dakota full-service mover, operating since 1984 (42 years in business). Roush Moving & Storage, Inc. earns 61% positive reviews across 18 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
See what Roush Moving & Storage, Inc. really costs
A free, no-pressure quote in about 60 seconds, no deposit, no spam.
Roush Moving & Storage, Inc. at a glance
- Track record: 42 years in business with 61% positive customer reviews (18 verified reviews)
- Industry experience: 3.58/5
- Customer service: 3/5
- Review quality: 3.5/5
- Quote accuracy: 3.76/5
Roush Moving & Storage, Inc.'s services
- Packing
- Interstate moving
- Local (intrastate) moving
- International moving
- Storage: Offered by 71% of Rapid City movers (63% nationally)
What this Roush Moving & Storage, Inc. review covers
Good communication
Show details Hide details
Company stats
Read full reviewIndustry experience 3.5
Companies with more years in business often outperform newer competitors. Roush Moving & Storage, Inc. has been in business for 42 years, demonstrating strong staying power in a competitive industry with services like international moving and interstate moving.
Review quality 3.5
Customer reviews are the clearest window into a mover’s reputation. Roush Moving & Storage, Inc. has about 61% positive reviews across roughly 18 total reviews.
Quote accuracy 3.7
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Roush Moving & Storage, Inc..
Customer service 3.0
From responsiveness to follow-through, customer service is a big differentiator. Roush Moving & Storage, Inc. emphasizes clear communication, careful handling.
Recent reviews
Roush Company is exceptional in every way: communication, scheduling, packing, moving and transporting! Exceptional service from beginning to end! Hands down our best moving experience.
They are friendly, professional, diligent and hard working. Unlike other moving companies around town, they do not charge for their lunch break and gas times.
DOT number
Address
What do customers say about Roush Moving & Storage, Inc.?
Roush Moving & Storage, Inc. pulls in 61% positive reviews out of 18 verified ratings from multiple platforms, 33% negative, and 6% neutral.
What customers like most about Roush Moving & Storage, Inc.
- Good communication: Reviewers frequently mention clear, consistent updates from Roush Moving & Storage, Inc. throughout the moving process.
- Friendly and approachable staff: Many customers felt at ease working with the courteous and personable team at Roush Moving & Storage, Inc..
- Efficient service: Many customers praise Roush Moving & Storage, Inc. for completing moves smoothly and with minimal downtime.
- Helpful movers: Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.
Most common complaints about Roush Moving & Storage, Inc.
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some Roush Moving & Storage, Inc. clients.
- Dirty vehicles: A few reviewers were disappointed by the condition of the trucks, saying they were unclean or poorly maintained.
- Limited availability: Some customers couldn't book their desired moving dates due to Roush Moving & Storage, Inc.'s packed schedule.
Positive Roush Moving & Storage, Inc. Reviews
Rebecca Berry, Google
Roush Company is exceptional in every way: communication, scheduling, packing, moving and transporting! Exceptional service from beginning to end! Hands down our best moving experience.
Jobie Wagner, Google
They are friendly, professional, diligent and hard working. Unlike other moving companies around town, they do not charge for their lunch break and gas times.
T E, Google
Roush performed a delivery of high value medical equipment for us. They did a great job. Terry and Jane were great to work with and quick to respond.
Negative Roush Moving & Storage, Inc. Reviews
DIMA FEDOSYUK, Google
Very unprofessional. Trying to charge you money for no reason.
KING ZYDECO, Google
Folks want 2 get into the moving business and don't have the proper equipment. They have stuff all out n your way, nails all over the ground, and no loading dock or ramp.
Alex Daykov, Google
Display is disgusting.
Smart movers compare first
Don’t book the first quote you get
moveBuddha users save an average of 30% by comparing 3+ movers. Add Roush Moving & Storage, Inc. to your shortlist in one click.
How moveBuddha rated Roush Moving & Storage, Inc.
Roush Moving & Storage, Inc. earns a 3.5/5 composite rating based on moveBuddha's editorial rating categories. That's below the 4.0/5 average among Rapid City movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Roush Moving & Storage, Inc. | What it measures |
|---|---|---|
| Industry experience | 3.58/5 | Years in operation, fleet size & locations |
| Review quality | 3.5/5 | Volume & sentiment of customer reviews |
| Customer service | 3/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.76/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 3/5 | Google Business Profile rating & review volume |
| Yelp reviews | 3/5 | Yelp rating & review volume |
| BBB | 4.12/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 3/5 | Market presence & industry recognition |
Our summary of Roush Moving & Storage, Inc.
Smooth moves stand out in this customer feedback. The 18 reviews include 11 positive ratings, or 61.1% of all feedback. Customers praise clear communication, friendly and respectful staff, quick responses, careful handling, and fast, efficient work. One customer said Roush beat many local movers on price, while another valued the lack of lunch and travel-time charges. Six reviews, or 33.3%, point to unexpected charges, cleanliness concerns, inadequate equipment, and limited storage or scheduling capacity. One delivery complaint described an overbooked facility that could not unload a shipment. The single 3-star entry had no comments, representing 5.6% neutral feedback.
Ratings based on moveBuddha's research methodology, updated October 2026.
How much does Roush Moving & Storage, Inc. cost?
Roush Moving & Storage, Inc. does not publish standard hourly rates or flat-fee pricing publicly. Movers in Rapid City charge an average of $165/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical South Dakota moving costs across all home sizes and service types, see our South Dakota moving cost guide.
Estimated for a typical 2-3 bedroom South Dakota move
$1,504 – $3,432
How does Roush Moving & Storage, Inc. compare to other Rapid City movers?
Roush Moving & Storage, Inc. ranks alongside the top full-service movers in Rapid City on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Rapid City movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.38 |
90% | A+ | ||
|
4.28 |
84% | A+ | ||
4.16 |
81% | N/A | ||
|
3.5 |
61% | N/A | ||
|
3.44 |
79% | N/A |
Final verdict: Roush Moving & Storage, Inc.
Roush Moving & Storage, Inc. earns a 3.5/5 moveBuddha score, backed by 61% positive customer reviews across 18 verified reviews. Over 42 years in business, Roush Moving & Storage, Inc. has built a reputation for good communication and friendly and approachable staff, making it worth a look for your South Dakota move.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Is this your moving company?
Claim your moveBuddha profile to keep your company information, services, contact details, and profile content accurate and up to date for customers.
FAQs about Roush Moving & Storage, Inc.
How do I choose the right Rapid City moving company?
To pick the best Rapid City mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
Thinking about booking Roush Moving & Storage, Inc.?
Compare Roush Moving & Storage, Inc.'s quote against other top South Dakota movers. moveBuddha users save an average of 30% by comparing 3+ quotes before booking.
Helpful South Dakota moving resources
If Roush Moving & Storage, Inc. isn't the right fit, explore other top-rated South Dakota movers and popular South Dakota moving routes below.
South Dakota moving services
Popular South Dakota moving routes
