Thomas & Sons Moving Company Review
Fact Checked by:
Positive Reviews
92%
across 149 reviews
moveBuddha Score
4.4/5
based on moveBuddha methodology
Years in Business
12
founded 2014
FMCSA Status
Active
Thomas & Sons Moving Company is a 4.4/5-rated South Dakota full-service mover, operating since 2014 (12 years in business). Thomas & Sons Moving Company earns 92% positive reviews across 149 verified customer reviews. The company holds active FMCSA registration and operates 3 trucks. All ratings reflect moveBuddha's independent analysis.
Thomas & Sons Moving Company at a glance
- Track record: 12 years in business with 92% positive customer reviews across 149 verified reviews.
- Scale: 3 trucks operating across South Dakota
- Industry experience: 5/5
- Customer service: 4.42/5
- Review quality: 4.5/5
- Quote accuracy: 3.76/5
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What this review covers
What do customers say about Thomas & Sons Moving Company?
Across 149 verified customer reviews from multiple platforms, 92% are positive, 7% are negative, and 1% are neutral.
What customers like most about Thomas & Sons Moving Company
- Efficient service (34%)
- Professional and polite staff (31%)
- Careful handling (28%)
Most common complaints about Thomas & Sons Moving Company
- Damage to items (22%)
- Unexpected charges (19%)
- Lack of communication (17%)
Sample positive reviews
AJ and his crew were so fast, efficient, and polite. They made moving day much less stressful than I expected. And they were really nice to my dogs! Very highly recommend them!
We have moved over 15 times and this was the most efficient load we've seen. Guys were easy to talk to and work with. They were organized and took pride in their work.
Very friendly, professional, and went above and beyond for my mom's move. We are truly appreciative and grateful!!
Sample negative reviews
We moved less than 5 miles and ended up with nicks and marks on almost every piece of furniture. They refused to cover my mattresses and furniture. VERY disappointed
We were charged for four movers instead of three, even though only one hour of work was done. The crew themselves was pleasant. I wouldn't use these movers again.
The move went well, but the company's refusal to take responsibility for not plugging in my freezer and their lack of concern about customer satisfaction means I wouldn't recommend them.
Is Thomas & Sons Moving Company licensed & insured?
Yes. Thomas & Sons Moving Company holds active FMCSA registration under the legal name THOMAS & SONS MOVING COMPANY LLC. They operate 3 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 03/24/2026 |
| Fleet size | 3 power units | 03/24/2026 |
| FMCSA inspections | 0 total inspections | 03/24/2026 |
Although a local license is not required in South Dakota, make sure the moving company you’ll be hiring is registered with U.S. Department of Transportation (USDOT). To verify if you’re dealing with a legal and licensed mover, you may ask them their USDOT registration number. You can verify Thomas & Sons Moving Company's active status on the South Dakota licensed movers database.
How moveBuddha rated Thomas & Sons Moving Company
Thomas & Sons Moving Company earns a 4.4/5 composite rating based on 4 separate categories that each measure a different aspect of mover quality. Each is rated independently by moveBuddha's research team.
| Rating category | Thomas & Sons Moving Company | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.5/5 | Volume & sentiment of customer reviews |
| Customer service | 4.42/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.76/5 | Estimate vs. final invoice on sample moves |
| BBB | 4.78/5 | BBB rating & complaint resolution history |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of Thomas & Sons Moving Company
Customer input paints Thomas & Sons Moving Company as a standout in the local market, with 149 reviews analyzed and an impressive 91.9% expressing satisfaction. Clients consistently mention professional, polite staff, fast and efficient service, and careful handling of belongings. Many also highlight helpful, accommodating movers who make the process smoother and less stressful. Negative feedback centers on a few cases of damaged items, unexpected charges, and poor complaint handling, often linked to office communication and follow-up. Compared to competitors, the company earns especially high marks for reliability and courtesy, though attention to post-move concerns could be improved. Most customers find the experience smooth, organized, and handled with care.
Ratings based on moveBuddha's research methodology, updated May 2026.
How much does Thomas & Sons Moving Company cost?
Thomas & Sons Moving Company does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical South Dakota moving costs across all home sizes and service types, see our South Dakota moving cost guide.
How does Thomas & Sons Moving Company compare to other Rapid City movers?
Thomas & Sons Moving Company ranks alongside the top full-service movers in Rapid City on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Rapid City movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.4 |
92% | A+ | ||
|
4.34 |
89% | A+ | ||
|
4.26 |
80% | A+ |
Final verdict: Thomas & Sons Moving Company
Thomas & Sons Moving Company earns a 4.4/5 moveBuddha score with 92% positive customer reviews across 149 verified reviews. With 12 years in business and 3 trucks operating across South Dakota, Thomas & Sons Moving Company is a solid option to consider for South Dakota moves.
Best for: customers who value working with an established mover with long-standing industry experience.
All ratings reflect moveBuddha's analysis updated May 2026, based on independent research and verified customer reviews.
FAQs about Thomas & Sons Moving Company
Is Thomas & Sons Moving Company a legitimate, licensed mover?
Yes. Thomas & Sons Moving Company holds active FMCSA registration. The company operates 3 trucks. You can verify their licensing status on the South Dakota state regulator database.
How does Thomas & Sons Moving Company's review score compare to other South Dakota movers?
Thomas & Sons Moving Company earns 92% positive customer reviews across 149 verified customer reviews. Its composite moveBuddha score is 4.4/5.
What services does Thomas & Sons Moving Company offer?
Thomas & Sons Moving Company is a full-service mover operating in South Dakota. The company operates 3 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Thomas & Sons Moving Company require a deposit?
Deposit requirements for Thomas & Sons Moving Company depend on the type and timing of your move. Most South Dakota full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Thomas & Sons Moving Company been in business?
Thomas & Sons Moving Company has been in business for 12 years, founded in 2014. The company holds active FMCSA registration.
How do I choose a Rapid City moving company?
To pick the best Rapid City mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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