Smiley's Professional Moving Company Review 2026 (Memphis, TN)
Fact Checked by:
Positive
Reviews
88%
across 180 reviews
moveBuddha
Score
3.5/5
based on moveBuddha methodology
Years in
Business
19
founded 2007
Smiley's Professional Moving Company is a 3.5/5-rated Tennessee full-service mover, operating since 2007 (19 years in business). Smiley's Professional Moving Company earns 88% positive reviews across 180 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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Smiley's Professional Moving Company at a glance
- Track record: 19 years in business with 88% positive customer reviews (180 verified reviews)
- Industry experience: 3.58/5
- Customer service: 3/5
- Review quality: 3.5/5
- Quote accuracy: 44/5
Smiley's Professional Moving Company's services
- Packing
- Interstate moving
What this Smiley's Professional Moving Company review covers
Affordable rates
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Company stats
Read full reviewIndustry experience 3.5
Companies with more years in business often outperform newer competitors. Smiley's Professional Moving Company has been in business for 19 years, demonstrating strong staying power in a competitive industry with services like interstate moving and office moving.
Review quality 3.5
Customer reviews are the clearest window into a mover’s reputation. Smiley's Professional Moving Company has about 88% positive reviews across roughly 180 total reviews.
Quote accuracy 4.0
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Smiley's Professional Moving Company.
Customer service 3.0
From responsiveness to follow-through, customer service is a big differentiator. Smiley's Professional Moving Company emphasizes clear communication, careful handling.
Recent reviews
They are always very professional and handle my things with such care. Not to mention, they are extremely affordable!
They helped not only with moving, but also with disassembly and assembly of larger furniture pieces. Each person I worked with was professional and kind.
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What do customers say about Smiley's Professional Moving Company?
Smiley's Professional Moving Company pulls in 88% positive reviews out of 180 verified ratings from multiple platforms, 10% negative, and 2% neutral.
What customers like most about Smiley's Professional Moving Company
- Affordable rates: Many reviewers found Smiley's Professional Moving Company to be more budget-friendly than competitors without sacrificing quality.
- Quick response times: Customer support at Smiley's Professional Moving Company was often noted for responding to questions or concerns almost immediately
- Efficient service: Many customers praise Smiley's Professional Moving Company for completing moves smoothly and with minimal downtime.
- Quick moving process: The team at Smiley's Professional Moving Company often gets the job done faster than expected, saving clients time.
- Professional and polite staff: Customers say the Smiley's Professional Moving Company's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
Most common complaints about Smiley's Professional Moving Company
- Higher-than-expected costs: Final bills were occasionally much higher than initial estimates, upsetting customers.
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some Smiley's Professional Moving Company clients.
Positive Smiley's Professional Moving Company Reviews
G M, Google
They are always very professional and handle my things with such care. Not to mention, they are extremely affordable!
Sabrina Millender, Google
They helped not only with moving, but also with disassembly and assembly of larger furniture pieces. Each person I worked with was professional and kind.
Sande, Google
They were communicative, attentive and accommodating throughout the whole process. The guys who came to help unload the truck were professional and efficient.
Negative Smiley's Professional Moving Company Reviews
Beatrice Cunningham, Google
At no time prior to the move did any of the staff inform me of the two-hour minimum. I was charged $315 for 30 minutes, plus a $65 service fee, and my lamp shade was ripped.
Ramey L., Yelp
They charged me for their 30-minute lunch break after telling me they wouldn't. They tracked mud all over brand-new carpeting, and some items were banged up. They worked hard but I would not recommend them.
Alexis Allen, Google
They moved no appliances, only two beds, dressers, living room furniture, and boxes. I have no idea why it took five hours; my balance went from $330 to $825, and I paid $925 total.
Neutral Smiley's Professional Moving Company Reviews
Jada Fortenberry, Google
They were professional and helpful, but they definitely were ready to rush through and leave. They threw an open bottle of hair oil in a box, spilling it into my belongings.
KRYSTAL WRIGHT, Google
The movers were prompt, attentive, and very respectful, and we made three stops without complaints. The only issue was that they would not set up my simple couch.
Sar S., Yelp
They were helpful and finished within two hours, but at times I felt they were too slow and they lost their way to the destination.
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How moveBuddha rated Smiley's Professional Moving Company
Smiley's Professional Moving Company earns a 3.5/5 composite rating based on moveBuddha's editorial rating categories. That's below the 3.7/5 average among Memphis movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Smiley's Professional Moving Company | What it measures |
|---|---|---|
| Industry experience | 3.58/5 | Years in operation, fleet size & locations |
| Review quality | 3.5/5 | Volume & sentiment of customer reviews |
| Customer service | 3/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.04/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 3/5 | Google Business Profile rating & review volume |
| Yelp reviews | 3/5 | Yelp rating & review volume |
| BBB | 4.78/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 3/5 | Market presence & industry recognition |
Our summary of Smiley's Professional Moving Company
Fast moves, fair prices, and careful crews define Smiley’s strongest customer feedback. Of 180 customer reviews analyzed, 159 were positive (88.3%), praising affordable rates, quick responses, efficient service, fast completion, and professional, polite staff. Many customers said Smiley’s beat competing movers on price, responded quickly, and finished jobs in less time than expected. Negative feedback from 18 reviews (10.0%) focused on higher-than-expected totals, deposits or service fees that were not explained clearly, damaged belongings, missing hardware, delays, and missed appointments. Three neutral reviews (1.7%) recognized helpful, respectful crews while noting rushed work, slow moments, or limited setup help.
Ratings based on moveBuddha's research methodology, updated October 2026.
How much does Smiley's Professional Moving Company cost?
Smiley's Professional Moving Company does not publish standard hourly rates or flat-fee pricing publicly. Movers in Memphis charge an average of $148/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical Tennessee moving costs across all home sizes and service types, see our Tennessee moving cost guide.
Estimated for a typical 2-3 bedroom Tennessee move
$992 – $2,303
How does Smiley's Professional Moving Company compare to other Memphis movers?
Smiley's Professional Moving Company ranks alongside the top full-service movers in Memphis on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Memphis movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.52 |
89% | A+ | ||
|
4.48 |
90% | A+ | ||
|
4.42 |
86% | A | ||
|
4.36 |
86% | A+ | ||
|
4.34 |
89% | D | ||
|
4.3 |
92% | A+ | ||
3.84 |
98% | A | ||
|
3.72 |
78% | A+ | ||
|
3.7 |
74% | A+ | ||
|
3.5 |
88% | A+ |
Final verdict: Smiley's Professional Moving Company
Smiley's Professional Moving Company earns a 3.5/5 moveBuddha score, backed by 88% positive customer reviews across 180 verified reviews. Over 19 years in business, Smiley's Professional Moving Company has built a reputation for affordable rates and quick response times, making it worth a look for your Tennessee move.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
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FAQs about Smiley's Professional Moving Company
Does Smiley's Professional Moving Company require a deposit?
How much deposit Smiley's Professional Moving Company asks for depends on your move type and timing. Most Tennessee full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How do I choose the right Memphis moving company?
To pick the best Memphis mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
What services does Smiley's Professional Moving Company offer?
Smiley's Professional Moving Company is a full-service mover operating in Tennessee. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
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Compare Smiley's Professional Moving Company's quote against other top Tennessee movers. moveBuddha users save an average of 30% by comparing 3+ quotes before booking.
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