Stewart Moving & Storage - Richmond Review 2026 (Richmond, VA)
Fact Checked by:
Positive
Reviews
99%
across 559 reviews
moveBuddha
Score
3.3/5
based on moveBuddha methodology
Stewart Moving & Storage - Richmond is a 3.3/5-rated Virginia full-service mover. Stewart Moving & Storage - Richmond earns 99% positive reviews across 559 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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Stewart Moving & Storage - Richmond at a glance
- Industry experience: 3/5
- Customer service: 3/5
- Review quality: 3.5/5
- Quote accuracy: 3.76/5
What this Stewart Moving & Storage - Richmond review covers
Organized packing
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Company stats
Read full reviewIndustry experience 3.0
Companies with more years in business often outperform newer competitors. Stewart Moving & Storage - Richmond has been in business for many years, demonstrating strong staying power in a competitive industry.
Review quality 3.5
Customer reviews are the clearest window into a mover’s reputation. Stewart Moving & Storage - Richmond has about 99% positive reviews across roughly 559 total reviews.
Quote accuracy 3.7
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Stewart Moving & Storage - Richmond.
Customer service 3.0
From responsiveness to follow-through, customer service is a big differentiator. Stewart Moving & Storage - Richmond emphasizes clear communication.
Recent reviews
Jolene was easy to communicate with and kept everything organized. The crew arrived on time, packed carefully, and everything arrived in great condition.
From the estimate to the move-back-in, everything went smoothly. The team was highly professional, personable, and respectful to us and our belongings.
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What do customers say about Stewart Moving & Storage - Richmond?
Stewart Moving & Storage - Richmond pulls in 99% positive reviews out of 559 verified ratings from multiple platforms, 1% negative, and 0% neutral.
What customers like most about Stewart Moving & Storage - Richmond
- Organized packing: Stewart Moving & Storage - Richmond is often recognized for labeling boxes clearly and packing with structure and care.
- Consistency and follow-up: Reviewers liked that Stewart Moving & Storage - Richmond stayed in touch before and after the move to ensure everything went smoothly.
- Good communication: Reviewers frequently mention clear, consistent updates from Stewart Moving & Storage - Richmond throughout the moving process.
- Professional and polite staff: Customers say the Stewart Moving & Storage - Richmond's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Respectful of property: Customers appreciated how carefully Stewart Moving & Storage - Richmond's team maneuvered furniture through tight spaces without damaging walls or floors.
Most common complaints about Stewart Moving & Storage - Richmond
- Poor packing quality: Subpar packing techniques by Stewart Moving & Storage - Richmond led to crushed boxes or damaged goods for some clients.
- Lack of communication: Poor or inconsistent updates from Stewart Moving & Storage - Richmond left some customers feeling in the dark.
- Unprofessional behavior: Complaints included movers using foul language, showing up late, or acting inappropriately.
Positive Stewart Moving & Storage - Richmond Reviews
Aaron Eiland, Google
Jolene was easy to communicate with and kept everything organized. The crew arrived on time, packed carefully, and everything arrived in great condition.
Heather King, Google
From the estimate to the move-back-in, everything went smoothly. The team was highly professional, personable, and respectful to us and our belongings.
Ly Nguyen, Google
They handled our urgent request and did an excellent job packing and moving our items. The movers were extremely professional, kind, and careful.
Negative Stewart Moving & Storage - Richmond Reviews
Stuart Meissen, Google
Poor or no wrapping of items in boxes; cabinets were swept into boxes with no care. Small items were also stolen.
Beth Kappus, Google
We had damage to furniture, were overcharged, started late, and believed one streaming device was stolen. Filing a complaint was difficult.
Ryan Leach, Google
No response, even after being given a quote.
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How moveBuddha rated Stewart Moving & Storage - Richmond
Stewart Moving & Storage - Richmond earns a 3.3/5 composite rating based on moveBuddha's editorial rating categories. That's below the 3.9/5 average among Richmond movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Stewart Moving & Storage - Richmond | What it measures |
|---|---|---|
| Industry experience | 3/5 | Years in operation, fleet size & locations |
| Review quality | 3.5/5 | Volume & sentiment of customer reviews |
| Customer service | 3/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.76/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 3/5 | Google Business Profile rating & review volume |
| Yelp reviews | 3/5 | Yelp rating & review volume |
| BBB | 3/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 3/5 | Market presence & industry recognition |
Our summary of Stewart Moving & Storage - Richmond
Smooth moves dominate the feedback. Across 559 reviews, 553 customers, or 98.9%, described positive experiences, while six reported problems and none were neutral. Customers often praise organized packing, steady follow-up, clear communication, and professional, polite crews that protect walls, floors, furniture, and boxes. Many military and long-distance customers compare Stewart favorably with earlier moving companies, calling these crews among their best and noting careful handling, timely arrivals, and reliable updates. Negative input points to poor wrapping, damaged or missing items, late starts, overcharges, blocked work areas, and weak complaint or quote follow-up. Strong service stands out, yet packing checks and response handling need closer attention to match the consistency customers expect from leading movers.
Ratings based on moveBuddha's research methodology, updated October 2026.
How much does Stewart Moving & Storage - Richmond cost?
Stewart Moving & Storage - Richmond does not publish standard hourly rates or flat-fee pricing publicly. Movers in Richmond charge an average of $188/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
Estimated for a typical 2-3 bedroom Virginia move
$954 – $2,169
How does Stewart Moving & Storage - Richmond compare to other Richmond movers?
Stewart Moving & Storage - Richmond ranks alongside the top full-service movers in Richmond on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Richmond movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.66 |
87% | A+ | ||
|
4.58 |
98% | C | ||
|
4.48 |
79% | B | ||
|
4.48 |
78% | B- | ||
|
4.5 |
94% | A+ | ||
|
4.48 |
85% | A | ||
|
4.42 |
80% | A+ | ||
|
4.44 |
75% | C- | ||
|
4.34 |
98% | A+ | ||
|
4.36 |
86% | A+ |
Final verdict: Stewart Moving & Storage - Richmond
Stewart Moving & Storage - Richmond earns a 3.3/5 moveBuddha score, backed by 99% positive customer reviews across 559 verified reviews. Stewart Moving & Storage - Richmond has built a reputation for organized packing and consistency and follow-up, making it worth a look for your Virginia move.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
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FAQs about Stewart Moving & Storage - Richmond
How does Stewart Moving & Storage - Richmond's review score compare to other Virginia movers?
Stewart Moving & Storage - Richmond earns 99% positive customer reviews across 559 verified customer reviews. Its composite moveBuddha score is 3.3/5. That's above the 89% average among Richmond movers, and above the 87% Virginia average.
How do I choose the right Richmond moving company?
To pick the best Richmond mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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