Ace Van & Storage Review
Fact Checked by:
Positive Reviews
91%
across 114 reviews
moveBuddha Score
4.2/5
based on moveBuddha methodology
Years in Business
81
founded 1945
FMCSA Status
Active
Ace Van & Storage is a 4.2/5-rated Connecticut full-service mover, operating since 1945 (81 years in business). Ace Van & Storage earns 91% positive reviews across 114 verified customer reviews. The company holds active FMCSA registration and operates 7 trucks. All ratings reflect moveBuddha's independent analysis.
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Ace Van & Storage at a glance
- Track record: 81 years in business with 91% positive customer reviews across 114 verified reviews.
- Scale: 7 trucks operating across Connecticut
- Industry experience: 5/5
- Customer service: 3.58/5
- Review quality: 4.16/5
- Quote accuracy: 44/5
What this review covers
Professional and polite staff
Careful handling
Efficient service
Quick moving process
Affordable rates
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Ace Van & Storage has been in business for 81 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and small-scale moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. Ace Van & Storage has about 91% positive reviews across roughly 114 total reviews, with an average Yelp rating of 3.8.
Quote accuracy 4.0
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Ace Van & Storage, and Ace Van & Storage makes deposit expectations clear upfront.
Customer service 3.5
From responsiveness to follow-through, customer service is a big differentiator. Ace Van & Storage emphasizes clear communication, careful handling.
Recent reviews
The most professional movers I’ve ever encountered. Highly recommend.
Furniture was handled with amazing care, delivered on time, no damage and everyone was beyond pleasant...highly recommend them.
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What do customers say about Ace Van & Storage?
Across 114 verified customer reviews from multiple platforms, 91% are positive, 9% are negative, and 0% are neutral.
What customers like most about Ace Van & Storage
- Professional and polite staff: Customers say the Ace Van & Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Ace Van & Storage's attention to detail.
- Efficient service: Many customers praise Ace Van & Storage for completing moves smoothly and with minimal downtime.
- Quick moving process: The team at Ace Van & Storage often gets the job done faster than expected, saving clients time.
- Affordable rates: Many reviewers found Ace Van & Storage to be more budget-friendly than competitors without sacrificing quality.
Most common complaints about Ace Van & Storage
- Misplaced or lost items: In some cases, belongings went missing or were delivered to the wrong location.
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Lack of communication: Poor or inconsistent updates from Ace Van & Storage left some customers feeling in the dark.
Positive Ace Van & Storage Reviews
The most professional movers I’ve ever encountered. Highly recommend.
Furniture was handled with amazing care, delivered on time, no damage and everyone was beyond pleasant...highly recommend them.
Movers are movers, right? Wrong. Philippe, Gabriel and Marcus, of Ace Movers, were on-time, courteous, quick, efficient & friendly...came in under budget...no surprises on the final bill.
Negative Ace Van & Storage Reviews
Not at all happy with Ace. ...informed the movers were McLaughlin Van Lines, not Ace. ...every piece of furniture and our bikes were scratched, in addition several boxes were lost/not delivered...
Yelp
I hate to say it-but I would NEVER use ACE Storage again. ...Well over 40% of my belongings are missing and ACE does not have them. Many of my furniture pieces were damaged.
Yelp
Terrible experience. Damaged and broken items due to their negligence. Missing items. Would not recommend at all.
Is Ace Van & Storage licensed & insured?
Yes. Ace Van & Storage holds active FMCSA registration under the legal name ACE VAN & STORAGE INC. They operate 7 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 03/03/2026 |
| Fleet size | 7 power units | 03/03/2026 |
| FMCSA inspections | 0 total inspections | 03/03/2026 |
| Van line affiliation | Affiliated with a national van line | Jun 2026 |
The Connecticut Department of Transportation (CDOT) regulates in-state moving companies and taxi, trucking, and bus companies. In addition, customers are also protected from scam movers by regulations set forth by the Connecticut State Department of Consumer Protection. You can verify Ace Van & Storage's active status on the Connecticut licensed movers database.
How moveBuddha rated Ace Van & Storage
Ace Van & Storage earns a 4.2/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Ace Van & Storage | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.16/5 | Volume & sentiment of customer reviews |
| Customer service | 3.58/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.04/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 4.56/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 5/5 | Market presence & industry recognition |
Our summary of Ace Van & Storage
Ace Van & Storage stands out for its reliability and professionalism, with 104 customer feedback instances (91.2%) highlighting efficient and careful service from a well-mannered, hard-working team. Many clients mention great care for belongings, quick work, and lower costs compared to competitors. A friendly attitude and responsive communication earn repeated praise. Pricing is often described as transparent and affordable, which distinguishes Ace from other moving companies that may surprise clients with hidden fees. On the other hand, 8.8% of input recounts negative situations, most often related to lost or misplaced items, damage to property, or unhelpful communication during stressful circumstances. Compared to typical movers, the company receives notably more recognition for careful handling, but a few reports of unresolved losses and damages show room for improved accountability. Kind service and consistent professionalism make Ace Van & Storage a frequent recommendation for those seeking a hassle-free move, while prospective customers should double-check inventory processes to minimize the risk of missing items.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Ace Van & Storage cost?
Ace Van & Storage does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
How does Ace Van & Storage compare to other Hartford movers?
Ace Van & Storage ranks alongside the top full-service movers in Hartford on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Hartford movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.56 |
64% | A+ | ||
|
4.7 |
94% | A+ | ||
|
4.48 |
77% | F | ||
|
4.5 |
92% | A+ | ||
|
4.58 |
97% | A+ | ||
|
4.42 |
88% | A | ||
|
4.5 |
79% | A+ | ||
|
4.38 |
47% | A+ | ||
|
4.42 |
96% | A+ | ||
|
4.26 |
83% | A+ |
How Ace Van & Storage's ratings compare to other Hartford movers
Ace Van & Storage earns a higher-than-average Yelp rating (3.8/5) across the 33 movers analyzed in Hartford, which carry an average Yelp rating of 3.1/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Ace Van & Storage | 3.8/5 | -- |
| Hartford movers | 3.1/5 | 33 movers |
| Connecticut movers | 3.3/5 | 54 movers |
Final verdict: Ace Van & Storage
Ace Van & Storage earns a 4.2/5 moveBuddha score with 91% positive customer reviews across 114 verified reviews. With 81 years in business and 7 trucks operating across Connecticut, Ace Van & Storage is a solid option to consider for Connecticut moves.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Ace Van & Storage
Is Ace Van & Storage a legitimate, licensed mover?
Yes. Ace Van & Storage holds active FMCSA registration. The company operates 7 trucks. You can verify their licensing status on the Connecticut state regulator database.
How does Ace Van & Storage's review score compare to other Connecticut movers?
Ace Van & Storage earns 91% positive customer reviews across 114 verified customer reviews. Its composite moveBuddha score is 4.2/5.
What services does Ace Van & Storage offer?
Ace Van & Storage is a full-service mover operating in Connecticut. The company operates 7 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Ace Van & Storage require a deposit?
Deposit requirements for Ace Van & Storage depend on the type and timing of your move. Most Connecticut full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Ace Van & Storage been in business?
Ace Van & Storage has been in business for 81 years, founded in 1945. The company holds active FMCSA registration.
Is Ace Van & Storage associated with a van line?
Yes. Ace Van & Storage is a local affiliate of a national van line. Learn what van lines are. Affiliation with a van line means access to a national network of resources and reputation, paired with local service attention.
How do I choose the right Hartford moving company?
To pick the best Hartford mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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